Orlando Kia East - Service Center

When I booked for 8:00am on Thursday and requested a shuttle I was not told the shuttles only started at 9:00am. The staff were friendly and very responsive to my requests, lowering the car to show me t shuttle I was not told the shuttles only started at 9:00am. The staff were friendly and very responsive to my requests, lowering the car to show me the state of the wipers, etc. On Friday my car started to make a loud buzzing noise I had never heard before. I suspect it may have something to do with the filter the mechanics replaced, but because I didn't know it made me very worried. I requested to be able to bring it in straight away so the mechanics could give it a quick look over and give me a definitive answer. My request was denied and I had to re-book for the following Thursday morning. I then requested that the mechanic who serviced my car could give me a quick call so he could discuss possible causes of the noise, just for my peace of mind. The person on the phone said 'Certainly" and that she had prioritised my request. No-one got back to me. Very disappointing. More

Everything went well I'm at work,I'm Too busy for this. I already did a review. Thx I already did a review. Thx More

Fiyin, in service, was amazing as usual. He kept me posted on the progress of an ordered part. Was professional and courteous. He kept me posted on the progress of an ordered part. Was professional and courteous. More

Fast service procedure for maintenance and a factory recall which parts had to be ordered recall which parts had to be ordered More

Excellent overall service. Fin is an excellent service advisor. He handled all of my automotive needs and questions about my vehicle. Fin is an excellent service advisor. He handled all of my automotive needs and questions about my vehicle. More

Fin is an amazing advisor, excellent customer service. My car runs smoothly after being serviced. My car runs smoothly after being serviced. More

It was great. The guy who helped me was awesome. They only thing that wasn't great was the lady that charged at the front desk. She was a little dismissive and kep The guy who helped me was awesome. They only thing that wasn't great was the lady that charged at the front desk. She was a little dismissive and kept talking rather than helping the line. But they guy that helped me and took care of my requests was great. More

Service was great will continue to utilize the location for any issues that the company can assist me with. Thanks for your service for any issues that the company can assist me with. Thanks for your service More

Courteous and prompt service. Courteous and prompt service, courteous and prompt service, courteous and prompt service. Courteous and prompt service, courteous and prompt service, courteous and prompt service. More

Awesome customer service ! Every one was super nice and friendly and you could reach someone to for help at anytime Every one was super nice and friendly and you could reach someone to for help at anytime More