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Greenway Kia West

Orlando, FL

Overview
Employees
Reviews
Vehicles
4.3
4,034 Reviews
Experience the Greenway Kia West Difference – Orlando’s Go-To Kia Dealership Y’all looking for a better way to buy a car? Welcome to Greenway Kia West—right in the heart of Orlando, FL! We’re proud to serve Central Florida drivers with a wide selection of brand-new Kia models and top-notch pre-owned vehicles, all with honest pricing and that Southern hospitality you’ll feel the moment you step on the lot. We’re part of the Greenway Automotive family, so you get the power of a nationwide network with the personal care of a local neighbor. Whether you're eyeing a sporty Forte, a family-sized Telluride, or just need dependable service and parts, we’ve got your back every mile of the way. Our certified Kia service center keeps your ride running smooth, and with flexible financing and trade-in specials, we’re all about helping you drive off with confidence and savings. Come on down and see why so many folks in Orlando trust Greenway Kia West—we’ll take care of ya like family.
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3407 West Colonial Dr

Orlando, FL

32808

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Showing 4,034 reviews

September 18, 2025

3rd Car brought in 2 years, Alex and the team are great! ! Great service each time and they set the bar… More

by trinaparker2022
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Villa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex
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Sep 19, 2025 -

Greenway Kia West responded

Hi Trina, Thank you for your continued trust and loyalty — bringing in your 3rd car in just 2 years means a lot to us! We’re glad to hear that Alex and our service team continue to set the bar with great care here at Greenway Kia West in Orlando. We look forward to keeping all of your Kia vehicles running at their best. — Mark Foster Service Manager

September 18, 2025

They give you the stereotypical experience of an old time car salesman but with good cars. More

by dasque83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Maher Mehjazi
3.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Villa
3.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 19, 2025 -

Greenway Kia West responded

Hi dasque83, I’m sorry to hear that your experience felt stereotypical and did not meet your expectations, even though you liked the vehicles. That’s not the type of car-buying process we want our customers to have. I’d like the opportunity to speak with you directly and learn more about what happened so we can improve. Please contact me at anaslazaar@greenwayauto.com or by phone at your convenience. Respectfully, Anas Lazaar General Sales Manager Greenway Kia West

September 17, 2025

This dealership keeps making service appointments I have not authorized, nor am I available for. More

by maryereed55
Service Communication
Recommend Dealer
No
Employees Worked With
None
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Sep 19, 2025 -

Greenway Kia West responded

Hi Mary, I’m very sorry to hear about the confusion with unauthorized service appointments being scheduled. That should never happen, and I understand how frustrating and inconvenient this must have been for you. I’d like to review this matter personally and ensure it doesn’t happen again. Please reach out to me directly at markfoster@greenwayauto.com or by phone so we can correct this issue. Respectfully, Mark Foster Service Manager Greenway Kia West

September 15, 2025

Shady sales tactics. It’s a money grab game. They advertise one until you get there and the dynamics change More

by Craigsh65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeremy Gresham
2.0
This rating includes all reviews, with more weight given to recent reviews.
Arturo Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yuri Oughazzou
1.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Villa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 19, 2025 -

Greenway Kia West responded

Hi Craig, I’m very sorry to hear that your sales experience left you feeling misled. The behavior you described is not how we want our customers to feel, and I understand your frustration. I’d like the chance to personally review your visit and address your concerns. Please contact me directly at anaslazaar@greenwayauto.com or by phone at your convenience. Respectfully, Anas Lazaar General Sales Manager Greenway Kia West

September 14, 2025

Excelente trato hacia mí como cliente. Hace las cosas con amor y amabilidad.Muy servicial More

by Pmorales2015
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ivan Carpio Pino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keiara Lluberes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 19, 2025 -

Greenway Kia West responded

Hola, ¡Muchas gracias por tu reseña de 5 estrellas! Nos alegra saber que recibiste un trato excelente y servicial en Greenway Kia West en Orlando. Nuestro equipo de servicio trabaja con dedicación y amabilidad para que cada visita sea positiva. Esperamos verte en tu próxima cita de servicio Kia. — Mark Foster Service Manager markfoster@greenwayauto.com

September 14, 2025

Had a very good experience so far with Kia and everyone there as been very respectful and very helpful. More

by Maine0201
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett Sopocy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keiara Lluberes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 19, 2025 -

Greenway Kia West responded

Hi Maine, Thank you for the great feedback! We’re glad to hear that you’ve had a very good experience so far and that our team at Greenway Kia West in Orlando has been respectful and helpful. Providing professional, customer-first care is always our goal, and we look forward to assisting you at your next Kia service appointment. — Mark Foster Service Manager markfoster@greenwayauto.com

September 14, 2025

The service was excellent, fast and efficient. The oil change was done carefully, with attentive professionals, fair pricing and a clean, organized environment. I highly recommend it, I left very More

by pedro-e-lucas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Villa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brett Sopocy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Martins
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 19, 2025 -

Greenway Kia West responded

Hi Pedro, Thank you for the 5-star review and recommendation! We’re glad to hear you had an excellent experience with your oil change service at Greenway Kia West in Orlando. Our service team takes pride in being fast, efficient, and professional while keeping our environment clean and welcoming. We look forward to helping you again at your next Kia service appointment. — Mark Foster Service Manager markfoster@greenwayauto.com

September 13, 2025

Kiara and the manager were a great help. They did all that they could to help me get my situation taken care of. More

by Amanda
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keiara Lluberes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 19, 2025 -

Greenway Kia West responded

Hi Amanda, Thank you for the 5-star feedback! We’re so glad to hear that Kiara and our management team were able to help get your situation taken care of here at Greenway Kia West in Orlando. Our goal is always to provide supportive, professional Kia service, and it’s great to know you felt well taken care of. We look forward to assisting you again at your next visit. — Mark Foster Service Manager markfoster@greenwayauto.com

September 13, 2025

I can get appointments early if needed, service Advisors are always friendly and helpful , the Manager is friendly and making sure things are done right and in a timely manner. More

by WILLIE.HOPE2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lana Gault
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 13, 2025 -

Greenway Kia West responded

Willie, thank you for the 5-star review! 🌟 We’re happy to hear you appreciate the early appointments and the friendly, helpful support from our Service Advisors. It’s great to know that Brian, Lana, Tony, and our management team are delivering the professional, timely care you deserve. We’ll be sure to share your kind words with them. — Mark Foster, Service Manager 📧 markfoster@greenwayauto.com

September 13, 2025

Everyone was very friendly and professional at this dealership. They were able to get me in and figure out the issue my vehicle was having in minimal time. More

by JOHN GAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett Sopocy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 19, 2025 -

Greenway Kia West responded

Hi John, Thank you for the 5-star review! We’re glad to hear our team at Greenway Kia West in Orlando was friendly, professional, and able to quickly identify the issue with your vehicle. Providing fast and reliable Kia service is always our goal, and we look forward to helping you again at your next visit. — Mark Foster Service Manager markfoster@greenwayauto.com

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