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Greenway Kia West

Orlando, FL

4.2
3,436 Reviews
Welcome to Greenway Kia West – Where Value Meets Trust. At Greenway Kia West, we’re proud to serve the Orlando community and beyond with an unmatched car-buying experience. Whether you're looking for a brand-new Kia or a high-quality pre-owned vehicle, our goal is to make the process easy, transparent, and tailored to your needs. As part of the trusted Greenway Automotive Group, we bring you the strength of a national network with the personalized attention of a hometown dealership. Our team is passionate about helping you find the perfect car at the right price—and keeping it running like new with expert service and genuine Kia parts. We’re more than just a car dealership—we’re your partners in every step of your automotive journey. From financing solutions designed to fit your budget to a commitment to exceptional customer care, we’re here to exceed your expectations. Stop by today and experience the Greenway difference. Greenway Kia West—Driven to Serve You.
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3407 West Colonial Dr

Orlando, FL

32808

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Showing 3,436 reviews

November 28, 2023

my car was not washed or cleaned inside after service shuttle service ended before my car was done being serviced making me figure out a way to come to the dealership and get my car and nobody contacted More

by langeld1994
Recommend Dealer
No
Employees Worked With
Jessica.
Nov 29, 2023 -

Greenway Kia West responded

I'm sorry to read about your recent experience, langeld1994. It's important that our customers feel valued and not pressured into services they don't need. We also strive for clear communication regarding shuttle service times and coupon usage, so I apologize if this was not the case during your visit. Please reach out directly so we can discuss how to improve your future experiences with us. Thank you, Mark Foster - Service Manager - markfoster@greenwayauto.com

November 28, 2023

Everything was OK they didn't put air in my tires. Tony did a great job. I was just upset that today my Censor.I came on because they forgot to put Aair my tire. More

by O.sheppard
Recommend Dealer
Yes
Employees Worked With
Okay
Nov 30, 2023 -

Greenway Kia West responded

We appreciate your feedback and are glad to know Tony did a great job. We apologize for the oversight with your tires. Please feel free to swing by so we can correct that issue. Best, Mark Foster - Service Manager - markfoster@greenwayauto.com

November 28, 2023

Bad atención The manager hinted that the percentage of interest they had given me was deadly for anyone More

by jesus2369
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Christian Perez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniela, Alberto Ahumada, Javier Rodriguez
Nov 28, 2023 -

Greenway Kia West responded

I'm sorry to hear about your experience. We strive for transparency in all our dealings and it's disappointing that you felt otherwise during your visit. I'd like the opportunity to discuss this further with you, so please feel free to reach out at a time that suits you best. Thank you, Alberto Ahumada - General Manager - albertoahumada@greenwayauto.com

November 26, 2023

Good service Good service I was satisfied with the job everything went real well Thank you More

by WILLIEBEE1998
Recommend Dealer
Yes
Employees Worked With
TONEY
Nov 27, 2023 -

Greenway Kia West responded

Thank you for the review! We are so glad to hear that you had a successful service experience working with the Greenway Kia West team. Drive safely, and we hope to see you back again down the road!

November 26, 2023

Excellent treatment always want to come back for all my transactions. Always recommended to every one . More

by sylviahecnely
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Pinilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alberto Ahumada, Javier Rodriguez, Ray Paz, Ricardo Ojeda
Nov 27, 2023 -

Greenway Kia West responded

Sylvia, we're delighted to know you've had excellent experiences at Greenway Kia West. We appreciate your recommendations and look forward to assisting with all of your future transactions!

November 26, 2023

I've been coming to Greenway for 3 years and I'm very satisfied with the service I've received over the years, and I say thank you More

by Nisety
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diego Barroso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 27, 2023 -

Greenway Kia West responded

Nisety, we're so glad to know you've been satisfied with our service at Greenway Kia West over the years. Thank you for your continued support!

November 25, 2023

Vanessa is amazing! She was so helpful and attentive! Best car buying experience I’ve ever had More

by adelapicard16
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mac Cumbur
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vanessa Hoad, Ricardo Ojeda
Nov 27, 2023 -

Greenway Kia West responded

It makes our day to see your five-star review on the Greenway Kia West page! Thank you for your business and kind regards for Vanessa. We hope you have fun showing off your new ride!

November 25, 2023

Love the extended service hours-so nice to be able to bring my car in after work. Elizabeth was extremely helpful and courteous. Jose explained what did and didn't need to be done on this visit. A suc More

by LynnFL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth, Jose
Nov 27, 2023 -

Greenway Kia West responded

We're so glad to know that our extended service hours work well for you! It's great to see Elizabeth and Jose provided helpful assistance during your visit to Greenway Kia West. We look forward to seeing you again in the future!

November 25, 2023

Very positive I would highly recommend . I appreciate the professionalism and concern for customer satisfaction. More

by VERNONGARRISON58
Recommend Dealer
Yes
Employees Worked With
Tony Ngyuen
Nov 27, 2023 -

Greenway Kia West responded

We're so glad to know you had a positive experience with us at Greenway Kia West! Your recommendation means the world to us. We always strive for professionalism and customer satisfaction, thank you for noticing that!

November 25, 2023

Excellent attention, fast service I'm very satisfied with the dealer service And very clean space More

by alejandrapulgar27
Recommend Dealer
Yes
Employees Worked With
Grabriel Torres
Nov 27, 2023 -

Greenway Kia West responded

Thanks for the review! We appreciate your business and hope to see you again at Greenway Kia West!

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