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Greenway Kia West

Orlando, FL

Overview
Employees
Reviews
Vehicles
4.4
4,772 Reviews
At Greenway Kia West, we focus on making car buying and servicing simple, transparent, and stress-free. Our team takes a consultative approach so you can get real answers, explore the right options, and move at your pace. We offer a full Kia lineup plus a wide selection of quality pre-owned vehicles, along with on-site financing solutions to fit a variety of budgets and credit situations. After the sale, our service department is here to help you protect your investment with factory-trained technicians, genuine Kia parts, and a commitment to clear communication. Whether you are shopping for your next vehicle or stopping in for maintenance, our goal is the same: treat you with respect, earn your trust, and make it easy to do business with us.
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3407 West Colonial Dr

Orlando, FL

32808

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Showing 4,772 reviews

September 19, 2026

I got there on time. No one was able to figure out where's my car new key. They kept sending me between part to service to sales. And once we figured out the key. They we More

by Derbounas
Recommend Dealer
No
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Sep 22, 2026 -

Greenway Kia West responded

We understand your frustration regarding the delay and miscommunication experienced during your visit to our facility. We operate with a strict standard of transparent out-the-door pricing and efficient guest care, and this coordination does not reflect the standard we strive to uphold. Please visit the dealership or call our main line and ask for Joel Hernandez directly so we can resolve this for you. Joel Hernandez Service Manager

Sep 22, 2026 -

Greenway Kia West responded

We understand your frustration regarding your wait time and the level of attentiveness during your visit to our facility. We operate with a strict standard of transparent out-the-door pricing and efficient guest care, and we regret that your routine maintenance appointment did not provide the seamless experience we strive to deliver. Please visit the dealership or call our main line and ask for Joel Hernandez directly so we can resolve this for you. Joel Hernandez Service Manager

September 19, 2026

Friendly, efficient They were super helpful and made the process smooth! They went above and beyond! More

by HERNANDEZMKATHERINE
Recommend Dealer
Yes
Employees Worked With
Several people but Jesse is my usual rep
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Sep 19, 2026 -

Greenway Kia West responded

We’re glad our service on your Kia Carnival felt hassle-free and that we could exceed your expectations. Knowing you appreciated our team’s approachability and prompt support means a great deal to us.

September 18, 2026

Employees are ok, average at best. Employees are not rude but didn't feel welcomed. Service department is very slow even when scheduled oil change. More

by JEROMEBOWMAN61
Recommend Dealer
No
Employees Worked With
Saryi
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Sep 22, 2026 -

Greenway Kia West responded

We understand your frustration regarding your wait time and the level of attentiveness during your visit to our facility. We operate with a strict standard of transparent out-the-door pricing and efficient guest care, and we regret that your routine maintenance appointment did not provide the seamless experience we strive to deliver. Please visit the dealership or call our main line and ask for Joel Hernandez directly so we can resolve this for you. Joel Hernandez Service Manager

September 17, 2026

Professional and friendly team who delivers top-notch customer service. I would highly recommend to buy from your dealership. More

by JESSYCA.BRENNEISEN
Recommend Dealer
Yes
Employees Worked With
Scott B, Saryia & Galina...they were all amazing!!!
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Sep 18, 2026 -

Greenway Kia West responded

Knowing our team’s courteous and expert service on your Kia Sorento met your expectations is rewarding. Your recommendation to buy from our dealership means a lot to our team.

September 15, 2026

Clean, fast and easy Easy Communication, good deals and nice people. Fast or quick job. All good More

by fritzjazz
Recommend Dealer
Yes
Employees Worked With
Kerem and Jeremy
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Sep 15, 2026 -

Greenway Kia West responded

Knowing our clear communication and quick turnaround met your expectations means a lot to us. Thank you for trusting our service department with your Kia K5.

September 15, 2026

Clean, fast and easy Easy Communication, good deals and nice people. Fast or quick job. All good More

by fritzjazz
Recommend Dealer
Yes
Employees Worked With
Kerem and Jeremy
Print
Sep 15, 2026 -

Greenway Kia West responded

Thank you for sharing your positive experience with our service department. Knowing you found our communication clear and the service on your Kia K5 efficient means a lot to us.

September 14, 2026

A a a a a a a a a a a a a a a a. More

by JUSTINCCODY99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Martins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Malcolm Mahogany
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Sep 22, 2026 -

Greenway Kia West responded

Delivering transparent pricing, fast turnaround, and clear communication is our standard at Greenway Kia West, and I will be sure to share your kind words with Malcolm Mahogany. Our Kia service center Winter Garden drivers rely on is dedicated to providing top-tier automotive care backed by certified Kia mechanics Orlando owners trust. We look forward to seeing you again for your next scheduled maintenance or your next vehicle purchase. Joel Hernandez Service Manager

September 13, 2026

The attention is VERY WELL like they always do No complaints from them at all More

by jjsubero8
Recommend Dealer
Yes
Employees Worked With
Brett Sopocy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brett Sopocy
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Sep 13, 2026 -

Greenway Kia West responded

Thanks for the five-star rating. Knowing our consistent attention during the service on your Kia K5 met your expectations means a lot to our team.

September 13, 2026

The attention is VERY WELL like they always do No complaints from them at all More

by jjsubero8
Recommend Dealer
Yes
Employees Worked With
Brett Sopocy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brett Sopocy
Print
Sep 13, 2026 -

Greenway Kia West responded

Knowing our attentive service on your K5 met your expectations once again is rewarding. Your praise and five-star rating mean a lot to our team.

September 13, 2026

Exceptional customer service. Very kind. Explains everything perfectly Took very good care of me and my car More

by MANIACIX40
Recommend Dealer
Yes
Employees Worked With
Jesse Martins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesse Martins
Print
Sep 13, 2026 -

Greenway Kia West responded

Your mention of our clear explanations shows our service team’s focus on transparency. Knowing you felt exceptionally cared for during the service on your Kia Optima is truly rewarding.

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