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Greenway Kia West - Service Center

Orlando, FL

4.2
2,026 Reviews
Call Service Center (844) 706-0067

2,026 Reviews of Greenway Kia West - Service Center

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August 05, 2025

Jessie is an amazing person to work with, he will always make sure you’re getting the good deals and that you understand each step being taken! More

by GRACEKIEL3403
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elijah Mahogany
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Martins
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 13, 2025 -

Greenway Kia West responded

Thank you for your kind words! We’re glad to hear Jessie made sure you received a great deal and guided you through every step of the process. We appreciate you choosing Greenway Kia West and look forward to helping you again in the future. – Anas Lazaar, General Sales Manager

August 04, 2025

The worst dealership ever! Never buying cars from that store again… really bad sales person and xxx services More

by 744paulo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Paula Chavez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Maher Mehjazi
1.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 04, 2025 -

Greenway Kia West responded

Thank you for your feedback. We’re truly sorry to hear that your experience did not meet your expectations. We take your comments seriously and would like to learn more so we can address your concerns directly. Please contact me at anaslazaar@greenwayauto.com so we can discuss your experience further and work towards a resolution. — Anas Lazaar, General Manager

August 03, 2025

Very complicated in the facts of making appointment i have bring my vehicle fee times and have mentioned a ongoing issue and never gets addressed cause they say there is nothing going on More

by carriionjohnny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett Sopocy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gabriel Taurus
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 04, 2025 -

Greenway Kia West responded

Thank you for your feedback and for bringing your vehicle to Greenway Kia West, Johnny. I’m sorry to hear about the difficulties you’ve experienced scheduling appointments and with the ongoing issue not being resolved. Your experience with Brett Sopocy and Gabriel Taurus matters to us, and I’d like the opportunity to review your situation in detail so we can find a solution. Please contact me directly at markfoster@greenwayauto.com so we can work toward resolving this for you. — Mark Foster, Service Manager

August 03, 2025

Very courteous! And would recommend to others! was very pleased with service and car was taken care if! More

by Gregory Fields
Recommend Dealer
Yes
Employees Worked With
Jesse Martins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesse Martins
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Aug 04, 2025 -

Greenway Kia West responded

Thank you, Gregory, for your great feedback and recommendation! We’re delighted to hear you were pleased with our service and that Jesse Martins took excellent care of your vehicle at Greenway Kia West. Our goal is to make sure every guest feels welcomed and confident in their Kia service experience. If you need any assistance in the future, please reach out to me directly at markfoster@greenwayauto.com. — Mark Foster, Service Manager

August 03, 2025

Thanks for taking care of my car I will always come back and refer others More

by Ayonna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Jones
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Martins
4.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 04, 2025 -

Greenway Kia West responded

Thank you, Ayonna, for trusting us with your vehicle and for your kind words! We’re thrilled to hear that Brian Jones and Jesse Martins provided the service that keeps you coming back to Greenway Kia West. Your recommendation means a lot to our team. If you need anything in the future, please contact me at markfoster@greenwayauto.com. We look forward to serving you again! — Mark Foster, Service Manager

August 02, 2025

He was very easy to communicate with and got back to me promptly when I had a question. More

by Rfern1031
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett Sopocy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 04, 2025 -

Greenway Kia West responded

Thank you for your feedback and for choosing Greenway Kia West! We’re glad to hear that our team made communication easy and responded promptly to your questions. Providing clear, timely service is always our goal. If you have any other questions or need assistance with your Kia, please contact me at markfoster@greenwayauto.com. We appreciate your trust in us! — Mark Foster, Service Manager

August 02, 2025

Smooth My experience with the dealership was straightforward and efficient. The staff was knowledgeable, respectful, and didn’t pressure me during the process. They clearly explained the vehicle More

by kylant42
Recommend Dealer
Yes
Employees Worked With
Brian Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Jones
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Aug 04, 2025 -

Greenway Kia West responded

Thank you for your thoughtful review and for choosing Greenway Kia West! We’re pleased to hear your experience was smooth and efficient, and that our team provided clear information and respected your time. Our goal is to make every vehicle purchase or lease straightforward and stress-free. If you have any questions or need further assistance, please reach out to me at anaslazaar@greenwayauto.com. We appreciate your business and look forward to serving you again! — Anas Lazaar, General Manager

August 02, 2025

Keiara went above and beyond to give me the best service! I highly recommend the team to anyone More

by Dclayg1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keiara Lluberes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 04, 2025 -

Greenway Kia West responded

Thank you for your wonderful feedback! We’re thrilled to hear that Keiara went above and beyond to provide you with the best service at Greenway Kia West. Your recommendation means a lot to our entire team. If you ever need assistance or have questions about your Kia, please reach out to me at markfoster@greenwayauto.com. We look forward to serving you again! — Mark Foster, Service Manager

August 02, 2025

Everyone is so nice and friendly They always make sure your car gets fixed They treat you like family More

by DIGIANNANTONIJ89
Recommend Dealer
Yes
Employees Worked With
Brian Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Jones
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Aug 04, 2025 -

Greenway Kia West responded

Thank you so much for your kind words! We’re grateful to have you as part of the Greenway Kia West family. Our team is dedicated to providing friendly, reliable service and making sure your car is always well taken care of. If you ever need anything or have questions about your Kia, please reach out to me at markfoster@greenwayauto.com. We look forward to seeing you again! — Mark Foster, Service Manager

August 01, 2025

Trato muy bueno y cordial por parte de Keira y Gabriel excelente equipo de trabajo More

by terrysgil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arturo Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keiara Lluberes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gabriel Taurus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mario Pinilla
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Aug 01, 2025 -

Greenway Kia West responded

¡Gracias, Terry, por tu calificación de 5 estrellas! Nos alegra saber que Keira y Gabriel te ofrecieron un trato cordial y profesional en Greenway Kia West. Nuestro equipo de servicio en Orlando está siempre listo para ayudarte con lo que necesites. ¡Esperamos verte pronto de nuevo! – Mark Foster, Gerente de Servicio | markfoster@greenwayauto.com

Aug 01, 2025 -

terrysgil responded

Gracias a ustedes y a su excelente equipo, tenemos en la familia 6 kia todos comprados alli por ello somo asiduos visitantes de greenway kia

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