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Greenway Kia West - Service Center

Orlando, FL

4.2
2,084 Reviews
Call Service Center (844) 706-0067

2,084 Reviews of Greenway Kia West - Service Center

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July 11, 2025

Joseph is amazing he got me out of an impossible situation and got me into a vehicle I never thought I'd be able to get into. This dealership has gone above and beyond what they have to and I don't More

by tiffanybolden1
Recommend Dealer
Yes
Employees Worked With
Nada Ammor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Hernandez Bonano
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 12, 2025 -

Greenway Kia West responded

Hi Tiffany, Thank you so much for your incredible review and for choosing Greenway Kia West! We’re thrilled to hear that Joseph Hernandez Bonano and Nada Ammor went above and beyond to help you out of a tough situation and get you into a vehicle you never thought possible. Our team takes pride in providing outstanding service and support for every customer, and your kind words mean a lot to us. At Greenway Kia West, we are dedicated to making the car buying process as smooth and positive as possible. We truly appreciate your trust and your recommendation. Thank you again for sharing your experience. If you ever need anything in the future, our team is always here for you! Best regards, Anas Lazaar anaslazaar@greenwayauto.com

July 10, 2025

First service. Excellent customer service I liked everything about the process except the customer lounge needs a refresh. More

by mijamar7
Recommend Dealer
Yes
Employees Worked With
Tony Nguyen
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Jul 12, 2025 -

Greenway Kia West responded

Hi, Thank you for taking the time to share your feedback about your first service visit at Greenway Kia West. I’m glad to hear you received excellent customer service and had a positive experience working with Tony Nguyen. Your comments about the customer lounge are appreciated—we’re always looking for ways to improve, and your suggestion will be shared with our management team. If you have any other feedback or need assistance in the future, please feel free to reach out to me directly at markfoster@greenwayauto.com. Thank you again for your review. Sincerely, Mark Foster markfoster@greenwayauto.com

July 10, 2025

Excellent communication. Great service. Quality work. Expedited service to accommodate my schedule. Will return again More

by pkommi23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 04, 2025 -

Greenway Kia West responded

Thank you for your fantastic review and for choosing Greenway Kia West! We’re glad our team provided excellent communication, quality work, and expedited service to fit your schedule. Your satisfaction is our top priority, and we look forward to assisting you with your Kia service needs again in the future. If you ever have questions or need further help, please contact me at markfoster@greenwayauto.com. — Mark Foster, Service Manager

July 10, 2025

Jesse is an absolute god sent man cause he is was really there every step and updates me on all things and even the checkout process he was very patient and helpful to me and my mom. Top tier service from h More

by alaijha23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Martins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 04, 2025 -

Greenway Kia West responded

Thank you so much for your honest feedback and for highlighting Jesse’s top-tier service here at Greenway Kia West. We’re thrilled to hear he was patient, helpful, and communicative throughout your visit with you and your mom. I’m sorry to learn that your overall experience with the dealership didn’t meet your expectations, and I’d welcome the opportunity to learn more about how we can improve. If you’d like to share additional feedback, please contact me directly at markfoster@greenwayauto.com. We value your business and appreciate your trust in our Kia service team! — Mark Foster, Service Manager

July 09, 2025

Smiling and Good service. She answered everything every detail i asking. Good take care and professional More

by Mr.yingmeema
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keiara Lluberes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 29, 2025 -

Greenway Kia West responded

Thank you for your great review! We’re glad our team provided you with friendly, professional service and answered all your questions during your visit to Greenway Kia West in Orlando. We appreciate your feedback and look forward to taking care of you again in the future. — Mark Foster, Service Manager markfoster@greenwayauto.com

July 08, 2025

My dealership experience did have some challenges but it was resolved quickly and I’m a satisfied customer. More

by bricampaige
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department/Jesse
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July 07, 2025

It was phenomenal service, everything was explained well to me as well, and service was on time as promised! More

by pierrewesley98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keiara Lluberes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 08, 2025 -

Greenway Kia West responded

Hi PierreWesley98, Thank you so much for your kind words! We’re thrilled to hear you received phenomenal service at Greenway Kia West and that everything was explained clearly and completed on time. Serving our Clermont and Central Florida community with honest, prompt service is always our top priority. If you need anything else, we’re just a call or visit away. We appreciate your business and look forward to seeing you again! —The Greenway Kia West Team, proudly serving Clermont

July 06, 2025

It took Kia West 3 days to figure out what the problem was with my 2023 Kia with only 12000 miles on it. My husband & I spent 4 hours waiting the 1st day and 4 hours waiting the 2nd day, we came back the More

by go2casinos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jesse Martins
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 08, 2025 -

Greenway Kia West responded

Hi go2casinos, Thank you for your feedback. We’re sorry to hear about your recent experience and the inconvenience you faced during your service visit. Your satisfaction is very important to us, and we apologize for any lack of communication or clarity regarding your vehicle and the charges. If you’d like to discuss your visit further, please reach out to our Service Manager so we can address your concerns directly and work towards a resolution. Thank you again for your feedback—it helps us improve our service. —The Greenway Kia West Team

July 06, 2025

They always take great care of me and my vehicle every time I come in. I never have any issues whatsoever. More

by DIGIANNANTONIJ89
Recommend Dealer
Yes
Employees Worked With
Tony
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Jul 08, 2025 -

Greenway Kia West responded

Hi Digiannantonij89, Thank you for your wonderful review! We’re so glad to hear that you always have a great experience with us and that our team takes excellent care of you and your vehicle every time you visit. Providing reliable, hassle-free service to our Clermont and Central Florida community is our top priority. We appreciate your loyalty to Greenway Kia West and look forward to serving you for many more visits! —Your Greenway Kia West Team

July 06, 2025

Desde que compré mi Kia es el el mejor servicio que tengo, atención y eficiencia al 100% Felicidades por el mejor servicio More

by yoma3166
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett Sopocy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gabriel Torrez 5 ⭐️⭐️⭐️⭐️⭐️
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Jul 08, 2025 -

Greenway Kia West responded

¡Hola yoma3166! Muchísimas gracias por tu comentario y por confiar en Greenway Kia West. Nos alegra saber que has recibido el mejor servicio y que nuestro equipo ha superado tus expectativas con atención y eficiencia al 100%. Para nosotros, es un honor servir a la comunidad de Clermont y Centro de la Florida con el más alto nivel de atención. Si necesitas cualquier cosa para tu Kia, no dudes en visitarnos nuevamente. ¡Gracias por ser parte de la familia Greenway Kia West! —El equipo de Greenway Kia West, orgullosamente sirviendo a Clermont

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