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Grinwald Ford

Watertown, WI

4.9
628 Reviews
Welcome to Grinwald Ford! Located in Watertown, WI, Grinwald Ford is proud to be one of the premier dealerships in the area. We have been serving Watertown and the surrounding area since 1958. We offer a pleasant and low pressure sales environment. Our sales staff is knowledgable and friendly, ready to assist you with all your vehicle wants and needs. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Grinwald Ford a good one – for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Ford, you’ve come to the right place.
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101 Hwy 16 Frontage Rd

Watertown, WI

53094

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Showing 628 reviews

July 26, 2016

Bought new car after considering a 2016 escape Very helpful sales person he set up everything for me. Told me come back with any questions or to review any things I don't understand. More

by oromback
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Wickert
Sep 07, 2016 -

Grinwald Ford responded

First thank you so much for purchasing here at Grinwald Ford! We really appreciate your business and your feedback. Enjoy the new vehicle.

July 24, 2016

Great work and friendly service. We have confidence in the work done at Grinwald Ford. They do a fine job with repairs, and sometimes do small jobs at no charge. They will give a free More

by MLSRUESINK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd Loeber, Joe Kundinger
Sep 07, 2016 -

Grinwald Ford responded

Thank you for your feedback. I am glad you noticed that our service department goes above and beyond when need be. We are proud of the team we have in place. Your business is appreciated!

July 22, 2016

Best car buying experience we've had in years. Most dealerships today are one of many owned by a single corporation similar to the Safro and Ewald groups. The personal part of the transaction has d More

by sdbartel0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Grinwald
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Foltz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chelsea Grinwald
Sep 07, 2016 -

Grinwald Ford responded

Thank you for your review! We are very proud of the level of service we provide during the car buying experience. We appreciate you noticing that and sharing it. Thanks for giving us a chance to be your go to dealer. Enjoy your new vehicle!

July 19, 2016

Best warm and fuzzy feeling buying a new car. After being in the car business for 25 years I didn't think it would be so hard for Michele and I to purchase a new car, after dealing with several pl More

by Jeffery Halama
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Foltz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kathy the receptionist , John Munzel, Bill Maron
Sep 07, 2016 -

Grinwald Ford responded

Thanks for taking the time to leave us positive feedback. Reviews like yours make all our hard work worth while. We really appreciate you giving us a chance to earn your business. Thank you and enjoy the vehicle.

July 15, 2016

missed the meaning of the wrench icon alarm I always enjoy going there but this time my wrench icon whowing as an active alarm. I asked them about it and they said it just meant that I needed an More

by SLIERMANN32
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd Loeber
Sep 07, 2016 -

Grinwald Ford responded

Sorry about the confusion during your last service appointment! Sometimes we don't know exactly what is causing an error until we are able to take a look. Thank you for your patience in solving the issue and we do appreciate your business.

July 14, 2016

Truck cap Brought in truck for cap and bedliner and it looks great and was completed in the time specified, I'm very happy with the truck and my experience wi More

by JIMJEROME64
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Maron
Sep 07, 2016 -

Grinwald Ford responded

Thank you for sharing your experience! We are so happy to hear you are loving your truck. Your business is greatly appreciated.

July 12, 2016

Grinwald Ford close to home and service with a smile. The service at Grinwald is great. They're awesome at explaining and get to the bottom of any problems you got for them to solve. They're close to hom More

by Salbee88
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
The front desk ladies are very polite., Bill Maron, Todd Loeber, Joe Kundinger
Sep 07, 2016 -

Grinwald Ford responded

Thanks for your feedback! We are so glad we were able to deliver the service you expected and needed. Your business is appreciated.

July 09, 2016

very good I've been a customer at Grinwald Ford for many years. Ive always been treated well and will continue to go there In the future. More

by rickgronert
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ian Swinson
Sep 07, 2016 -

Grinwald Ford responded

Thank you so much for being a loyal Grinwald Ford customer! Your feedback is appreciated and we will continue to deliver the service you expect.

July 08, 2016

A FAIR DEAL Had a nice experience dealing with Chad Wickert, Then we had to talk to a big fat dude that made the whole deal stink. He was an I'm the one that know More

by outputg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Foltz
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Munzel, Chad Wickert
Sep 07, 2016 -

Grinwald Ford responded

I am so sorry to hear you were not completely satisfied with your experience here at Grinwald Ford. We do appreciate your business and hope you are enjoying your new vehicle!

July 06, 2016

Great people to deal with! This was a hassle free experience and I got a great deal. I worked with Andy Grinwald who was very knowledgeable about the Transit Connect I purchase More

by KEVINC3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Grinwald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Grinwald
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Foltz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 07, 2016 -

Grinwald Ford responded

Thank you so much for the feedback! We are always happy to hear about positive experiences here at Grinwald Ford. We appreciate you taking the time for that and we hope you are loving your new vehicle.

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