Gunn Honda
San Antonio, TX
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 6:30 PM
Friday 7:00 AM - 6:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
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The service performed on my ‘12 Accord sedan was fine. My car is running great. Why I entered 3 stars instead of 5: I either did not read all of the service details or the service advisor did not full My car is running great. Why I entered 3 stars instead of 5: I either did not read all of the service details or the service advisor did not fully explain all of the expected service details to be performed with the “B1” service level I agreed to have done to my car. My main issue is the tire balancing & rotation performed and charged to me: I wasn’t expecting that additional service & charge to be included / added. I honestly don’t recall it being brought to my attention that THIS service item was going to be included. The tires on my Accord are balanced & rotated with CostCo, since I purchased tires with them a number of years ago. All tire-related servicing is perform with them since it’s included with my membership to CostCo at no charge (as long as I keep to the scheduled tire balance & rotation recorded with CostCo). Please have your service advisors explain all the items more thoroughly with a customer who is having a vehicle services with Gunn Honda. I hope this issue never happens again. More
Friendly and courteous. Followed up in a timely manner and did explain what the issue was. Followed up in a timely manner and did explain what the issue was. More
Poor follow up. Manger said would return phone call and never did. Multiple attempts and no call. Manger said would return phone call and never did. Multiple attempts and no call. More
awesome work as always when i go here always thank as alway and great rep alway and great rep More
Service was top notch and everyone was fast and friendly. Joe went over and beyond to help Joe went over and beyond to help More
I was worked in for what I was thought was as a broken engine splash guard and luckily it wasn’t broken but missing a lot of bolts/clips! Thank you Adam and crew! Adam was aware I had several days of trav engine splash guard and luckily it wasn’t broken but missing a lot of bolts/clips! Thank you Adam and crew! Adam was aware I had several days of travel ahead of me and checked my tires, and fluid levels. Awesome service!! More