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Haasz Automall

Ravenna, OH

4.9
3,040 Reviews
Haasz Automall is a locally family-owned dealership. Proudly serving Northeast Ohio and surrounding areas for the last 15 years! Our courteous, knowledgeable, trustworthy, and professional sales, service, parts, and body shop provide a truly exceptional experience whether you are purchasing a new vehicle, pre-owned vehicle, servicing your current vehicle, or looking to upgrade with Mopar performance accessories or parts. We have one of the highest customer satisfaction indexes in the region because of our devotion to our customers and their experience with Haasz Automall! Offering a streamlined internet buying process, a variety of new and pre-owned vehicles to choose from, and credit specialists on site to help every customer get the vehicle they need, regardless of their credit history. We are confident that we can provide you with a quick, easy, and enjoyable buying experience.
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4886 Ohio 59

Ravenna, OH

44266

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Showing 3,040 reviews

July 09, 2019

GREAT Checked in at about 10:20 a.m. and was greeted almost immediately. Spoke with Service advisor Geoff Baldwin/1200-W- and advised had a 10:30 a.m. app More

by stank,tony5105
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Geoffrey Baldwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : ANDY, Carol Stankiewicz
Jul 09, 2019 -

Haasz Automall responded

Thank you for sharing your experience! We welcome you back anytime!

July 09, 2019

Amazing salesman Thank you so much Michael for all your help. We enjoyed meeting you. You helped us tremendously in buying our used truck. It was a pleasure getting to More

by Murphy2019
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Fulvimar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2019 -

Haasz Automall responded

Thank you for choosing us! We wish you the best in your truck!

July 08, 2019

Godd experience overall Have purchased previous two vehicles and have always had a good experience with the sales people and the way I was treated. Would recommend to others. More

by Zeus61810
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Baxter, Mike Lynch
Jul 08, 2019 -

Haasz Automall responded

Thank you for the positive review and feedback! It has been our pleasure to work with you and assist you with your purchases!

July 08, 2019

Excellent They were with you every step of the way. The guy that served me was so polite. He made himself very helpful. It was very clean and cozy. More

by TaraB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Bender
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mary Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Teter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brennan Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Heather Mayle, Adam Gordon, Abbie Vance
Jul 08, 2019 -

Haasz Automall responded

Thank you for the positive feedback! We are delighted to know that our team was helpful and polite during your visit. We hope that you will continue to choose us as your dealership!

July 06, 2019

Awesome and satisfying! From the minute I walked in the door and met Chris, I felt that I was being assisted by a very knowledgeable person. It was my first time buying a jee More

by Bikini
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Rafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Bird
Jul 06, 2019 -

Haasz Automall responded

We are so delighted to learn Chris has provided you with an excellent first time experience shopping for your Jeep. Congratulations! Thank you so much for your recommendation. If there is anything else we can assist you with, please do not hesitate to let us know. We look forward to any future visits.

July 04, 2019

Great service Everything was great more than we expected service was amazing very helpful and really easy sometimes but a vehicle is hectic this was easy I apprecia More

by Tazz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brennan Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 04, 2019 -

Haasz Automall responded

Thank you for the excellent review! We are happy to hear that you had such an easy experience with us. If we can be of further service, please be sure to let us know!

July 03, 2019

Purchase of new Pacifica Purchased my first Pacifica in 2017 and my husband also bought Ram truck that same day. While we were at Haasz for our oil changes and recalls for our More

by BettyAnn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Geno Gordon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don't know everyone's name we have dealt with, but all were great.
Jul 03, 2019 -

Haasz Automall responded

Congratulations on your new Pacifica, Betty Ann! We are so glad Geno has taken outstanding care of your shopping experience and we hope to work with you again in the future. Thank you so much for sharing your feedback and recommendation!

July 02, 2019

Good dealership Very good dealership and great sales team. I would definitely recommend Gino and the haasz automall dealershio to friends and family. A-plus will com More

by detroitwestfall
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Geno Gordon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2019 -

Haasz Automall responded

Thank you for the recommendation for Gino and our team. We look forward to assisting you again and welcome you back.

July 02, 2019

Great Customer Service Kevin Haasz, Tyler Kline, Andy Huzvar, Geno Gordon and Mary Scott and Jim Porter, Kim Russ. Thank you all so much for the Royal treatment! You are all More

by Scatpack1320
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Kline
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Huzvar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Geno Gordon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mary Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Haasz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kim Russ
Jul 03, 2019 -

Haasz Automall responded

Thanks for your feedback for each and everyone of our team members. We look forward to working with you again in August, Mike. Have a great day!

July 02, 2019

Great Ram truck deal. Rick Mccoy gave us a great deal and was very professional to work with. I would recommend this dealership for anyone looking to buy a ram truck at a g More

by Eaglepoint
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick McCoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mary Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Heather Mayle
Jul 02, 2019 -

Haasz Automall responded

Thank you for the positive feedback! We are happy to know that Rick was helpful, professional, and gave you a great deal! We appreciate you recommending us and we hope that you will visit us again soon!

Jul 10, 2019 -

Eaglepoint responded

I initially left positive feedback based on my buying experience with Rick McCoy and the out the door price given by Heather on the Ram truck I purchased. However, that’s where the positive ends. The reality is that I was told I could purchase my truck and take it home that day — that was nine days ago and counting. Still no truck. All I have is an email stating that my truck has been sitting at the Toledo airport since June 16th and it should be transported here sometime in the next two weeks. If only I had been told that when I asked if the truck was there for me to purchase, I would have not be replying to my own post. Keep track of your inventory and be honest with customers over the phone Haasz Automall! Rant over.

Jul 10, 2019 -

Haasz Automall responded

Hello, Thank you for taking the time to share your feedback. We regret you felt disappointed it took longer than expected to receive your truck. Rest assured, your concerns are important to us, and we would appreciate if you could please reach out to us directly so we can look into the details. We sincerely hope to turn around your experience. Best, Haasz Automall of Ravenna

Jul 10, 2019 -

Eaglepoint responded

Here’s what I know so far per Andy Huzvar: Mr Owens this is the message I received in my email today about the vehicles that are in transit. Biz and Cody I sent over a list of LD Quads to HQ logistics. They identified 500 that were located at the Toledo Airport Yard HQ has adjusted their carriers priorities to ship 30-50 per day from our list starting tomorrow. By doing so, this should get your X stock normalized within 2 weeks for your districts Any further updates, I will pass it along to you they are still getting me a specific update on the vehicle you want. I will update you as soon as I get further information. Andrew Huzvar General Sales Manager Haasz Automall Phone: (330) 296-2866 Direct: (330) 235-8157 Cell: (330) 697- 5384 Email: AHuzvar@HaaszAutomall.com - LD Quads, HQ Logistics, X Stock...? Are you kidding me? You may as well sent this in Greek! This email needs to read something along the lines of “ We told you what you wanted to hear because that’s what we’re trained to do. So long sucker”!

Jul 10, 2019 -

Haasz Automall responded

Hello, We are sorry there were any updates you felt did not meet your expectations. Please let us know directly if you have any specific questions or concerns. We are always happy to provide our assistance. Best, Haasz Automall of Ravenna

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