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Haasz Automall

Ravenna, OH

4.9
3,035 Reviews
Haasz Automall is a locally family-owned dealership. Proudly serving Northeast Ohio and surrounding areas for the last 15 years! Our courteous, knowledgeable, trustworthy, and professional sales, service, parts, and body shop provide a truly exceptional experience whether you are purchasing a new vehicle, pre-owned vehicle, servicing your current vehicle, or looking to upgrade with Mopar performance accessories or parts. We have one of the highest customer satisfaction indexes in the region because of our devotion to our customers and their experience with Haasz Automall! Offering a streamlined internet buying process, a variety of new and pre-owned vehicles to choose from, and credit specialists on site to help every customer get the vehicle they need, regardless of their credit history. We are confident that we can provide you with a quick, easy, and enjoyable buying experience.
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4886 Ohio 59

Ravenna, OH

44266

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Showing 3,035 reviews

July 04, 2019

Great service Everything was great more than we expected service was amazing very helpful and really easy sometimes but a vehicle is hectic this was easy I apprecia More

by Tazz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brennan Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 04, 2019 -

Haasz Automall responded

Thank you for the excellent review! We are happy to hear that you had such an easy experience with us. If we can be of further service, please be sure to let us know!

July 03, 2019

Purchase of new Pacifica Purchased my first Pacifica in 2017 and my husband also bought Ram truck that same day. While we were at Haasz for our oil changes and recalls for our More

by BettyAnn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Geno Gordon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don't know everyone's name we have dealt with, but all were great.
Jul 03, 2019 -

Haasz Automall responded

Congratulations on your new Pacifica, Betty Ann! We are so glad Geno has taken outstanding care of your shopping experience and we hope to work with you again in the future. Thank you so much for sharing your feedback and recommendation!

July 02, 2019

Good dealership Very good dealership and great sales team. I would definitely recommend Gino and the haasz automall dealershio to friends and family. A-plus will com More

by detroitwestfall
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Geno Gordon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2019 -

Haasz Automall responded

Thank you for the recommendation for Gino and our team. We look forward to assisting you again and welcome you back.

July 02, 2019

Great Ram truck deal. Rick Mccoy gave us a great deal and was very professional to work with. I would recommend this dealership for anyone looking to buy a ram truck at a g More

by Eaglepoint
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick McCoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mary Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Heather Mayle
Jul 02, 2019 -

Haasz Automall responded

Thank you for the positive feedback! We are happy to know that Rick was helpful, professional, and gave you a great deal! We appreciate you recommending us and we hope that you will visit us again soon!

Jul 10, 2019 -

Eaglepoint responded

I initially left positive feedback based on my buying experience with Rick McCoy and the out the door price given by Heather on the Ram truck I purchased. However, that’s where the positive ends. The reality is that I was told I could purchase my truck and take it home that day — that was nine days ago and counting. Still no truck. All I have is an email stating that my truck has been sitting at the Toledo airport since June 16th and it should be transported here sometime in the next two weeks. If only I had been told that when I asked if the truck was there for me to purchase, I would have not be replying to my own post. Keep track of your inventory and be honest with customers over the phone Haasz Automall! Rant over.

Jul 10, 2019 -

Haasz Automall responded

Hello, Thank you for taking the time to share your feedback. We regret you felt disappointed it took longer than expected to receive your truck. Rest assured, your concerns are important to us, and we would appreciate if you could please reach out to us directly so we can look into the details. We sincerely hope to turn around your experience. Best, Haasz Automall of Ravenna

Jul 10, 2019 -

Eaglepoint responded

Here’s what I know so far per Andy Huzvar: Mr Owens this is the message I received in my email today about the vehicles that are in transit. Biz and Cody I sent over a list of LD Quads to HQ logistics. They identified 500 that were located at the Toledo Airport Yard HQ has adjusted their carriers priorities to ship 30-50 per day from our list starting tomorrow. By doing so, this should get your X stock normalized within 2 weeks for your districts Any further updates, I will pass it along to you they are still getting me a specific update on the vehicle you want. I will update you as soon as I get further information. Andrew Huzvar General Sales Manager Haasz Automall Phone: (330) 296-2866 Direct: (330) 235-8157 Cell: (330) 697- 5384 Email: AHuzvar@HaaszAutomall.com - LD Quads, HQ Logistics, X Stock...? Are you kidding me? You may as well sent this in Greek! This email needs to read something along the lines of “ We told you what you wanted to hear because that’s what we’re trained to do. So long sucker”!

Jul 10, 2019 -

Haasz Automall responded

Hello, We are sorry there were any updates you felt did not meet your expectations. Please let us know directly if you have any specific questions or concerns. We are always happy to provide our assistance. Best, Haasz Automall of Ravenna

July 02, 2019

Great Customer Service Kevin Haasz, Tyler Kline, Andy Huzvar, Geno Gordon and Mary Scott and Jim Porter, Kim Russ. Thank you all so much for the Royal treatment! You are all More

by Scatpack1320
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Kline
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Huzvar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Geno Gordon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mary Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Haasz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kim Russ
Jul 03, 2019 -

Haasz Automall responded

Thanks for your feedback for each and everyone of our team members. We look forward to working with you again in August, Mike. Have a great day!

July 02, 2019

Good experience Friendly and professional . They address every concern immediately and contact you very quickly to let you know the status of any issue you may have. More

by Bert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Bracken
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Baumgartner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2019 -

Haasz Automall responded

Thank you, Bert! We are so happy to have provided you with such a pleasant shopping experience. If there is anything else we can do for you, please don't hesitate to reach out and let us know. We welcome you again!

July 02, 2019

Great dealership, great dealer!! My dealer Bob was so helpful and made the process very smooth, first time leasing and they made me feel very comfortable and I couldn’t be happier! Th More

by Aposten
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Baumgartner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2019 -

Haasz Automall responded

Thank you for the positive feedback! We are delighted to know that Bob was so helpful and made your leasing process go smoothly. We value your business and we hope that you will visit us again soon! Enjoy your car!

July 02, 2019

Sales Friendly, polite, personable, and, courteous. We were able to look without being pressured but he was ready to help when we were ready. We really ap More

by Army
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Baumgartner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2019 -

Haasz Automall responded

Thank you for the 5-star rating and great review! We are glad to know that you had a good experience with us and that our team was friendly, polite, personable, and courteous during your visit. We hope that you will continue to visit us in the future!

June 30, 2019

Best car buying experience that I have ever had. I would reccomend Haasz for all your car buying needs. Especially Julie Simmonetti. She went above and beyond for us. Stop in to see Julie and say "t More

by Tammi and Mark R.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julie Simonetti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Baxter
Jun 30, 2019 -

Haasz Automall responded

Thank you so much for sharing, Tammi and Mark! We are so glad to learn Julie has provided you with the best experience. Congratulations! We look forward to any future visits.

June 29, 2019

Great experience! Needed a vehicle and I went into Haasz Automall and received great customer service, and left with a great reliable vehicle. Great customer service an More

by Netta123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick McCoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2019 -

Haasz Automall responded

Thank you for the five-star review! It was our pleasure to assist you, and we invite you back any time!

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