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Hagerstown Honda
Hagerstown, MD
812 Reviews
Hagerstown Honda began operation in November 1990 and moved from our temporary location on Frederick Street to the I-70 Auto Mall in July of 1991. Many of our original 12 associates are still members of the Hagerstown Honda team as are many that joined our growing operation in the early 1990s. We are very proud that so many of our associates in all departments remain part of our organization.
In 1997, we added KIA vehicles to our product offerings and completed our new Honda building in 2000, which is twice the size of the new building completed in 1991. We have been very fortunate that many of our customers continue to buy their new and used vehicles from us year after year. We have grown to become one of the top Honda dealers nationwide and with over 3,000 customer deliveries each year, Hagerstown Honda is western Maryland's largest automotive dealer.
As we continue to grow and expand on our 15 acre complex, our goal is always to serve our customers' better. The internet has allowed our new customers to learn more about our service, our inventory and our commitment to customer satisfaction before they drive on the lot. The internet has also allowed our existing customers to make service appointments, purchase parts or just learn more about the exciting new products that come from Honda and KIA every year. We hope you will keep us on your shopping list when your transportation needs change and will always feel that you have a home at Hagerstown Honda/KIA.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 812 reviews
December 01, 2017
CRV Lease We recently traded our Pilot for a 2018 CRV. The service we received from Ciro and Darin was excellent. See Ciro if you are looking. We recently traded our Pilot for a 2018 CRV. The service we received from Ciro and Darin was excellent. See Ciro if you are looking. More
by Kucz57
Helpful November 21, 2017
Very Pleased! I received courteous service & didn't feel like I was being taken advantage of because I was a single woman. I felt that Circo genuinely cared about I received courteous service & didn't feel like I was being taken advantage of because I was a single woman. I felt that Circo genuinely cared about me, my price range while helping with my "wants" in a new vehicle! He made himself available when I had questions/concerns. More
by Joanne
November 19, 2017
Came in for a test drive, left with a new car. We were recommended Hagerstown Honda by a good friend and neighbor, so we went up on a whim to see what they had in stock. With our hearts set on a Pi We were recommended Hagerstown Honda by a good friend and neighbor, so we went up on a whim to see what they had in stock. With our hearts set on a Pilot, we went in and we were shown what we wanted. After some brief chatter on what we were looking for, it was recommended that we also check out and test drive the CR-V. It wasn't as large as we were hoping, but the drive was smooth and thinking long term, it would more than fit our needs for the next 5-7 years. They really worked with us on any extras we might want and helped us through the process to bring it home. We really enjoyed our experience and will definitely revisit when the time comes to trade our new car in. More
by The McKenzie's
November 18, 2017
Kyle Wilson Hagerstown Honda and Mr Kyle Wilson made my purchasing a new car virtually painless. Kyle was very kind, patient and confirmed I was buying the exa Hagerstown Honda and Mr Kyle Wilson made my purchasing a new car virtually painless. Kyle was very kind, patient and confirmed I was buying the exact car for my personal needs. He also customized all the electronic settings and reviewed their operation with me, which was amazing. I will definitely recommend him to all my friends who are in search of a great car and buying experience! Thanks so much Kyle! Marcia Dieterle More
by Marcia L Dieterle
Employees Worked With
November 16, 2017
Best car buying experience My 73 year old Mom bought her first new car ever and Kyle was patient, personable and went above and beyond to help her thru the process! Not only di My 73 year old Mom bought her first new car ever and Kyle was patient, personable and went above and beyond to help her thru the process! Not only did she get a great deal, Kyle and his coworkers made the experience pleasant for her. I know she'll be stopping by when she's in town to say hello to her new friends. More
by Sheri and Lisa
Employees Worked With
November 15, 2017
Perfect Car John was absolutely amazing! He got us into the car we wanted. Very friendly and knowledgeable. Showed us everything we need to know and answered ever John was absolutely amazing! He got us into the car we wanted. Very friendly and knowledgeable. Showed us everything we need to know and answered every question. Thanks again John! More
by N.martin
Employees Worked With
November 12, 2017
AWESOME Experience The person we worked with was John Williams and he was outstanding. For sure a 10 out of 10 for him. He made our visit so great and I love love love The person we worked with was John Williams and he was outstanding. For sure a 10 out of 10 for him. He made our visit so great and I love love love my new Honda CRV. Thank you, John, for getting me the silver one I wanted, and for going over all the electronics, that was sooooo helpful and I'm sort of technologically challenged to begin with. You made me feel very special. Thanks Again!! More
by Janice Neukam
Employees Worked With
November 07, 2017
We couldn't be happier. It's the second car we buy from Hagerstown Honda and we couldn't be happier. The way they treated us was superb. John really took care of us by answer It's the second car we buy from Hagerstown Honda and we couldn't be happier. The way they treated us was superb. John really took care of us by answering every question we had and did everything he could to make us happy to include a little confusion there was but he fixed it in the spot. We really recommend this dealer and specially working with John Williams. Ask for him when you go there. More
by RubynRay
November 07, 2017
Excellent buying experience The dealership had a good selection and was helpful. Our salesman, Tariq was outstanding. He gave us 100%. He was informative but never pushy and hi The dealership had a good selection and was helpful. Our salesman, Tariq was outstanding. He gave us 100%. He was informative but never pushy and his personality really shows he cares about people. More
by Linda jo,403
October 31, 2017
Working with Honda personnel is like visiting friends! We have leased 4 vehicles from Hagerstown Honda and every experience has been exceptional! Saturday we were lucky enough to have Kyle Wilson as our s We have leased 4 vehicles from Hagerstown Honda and every experience has been exceptional! Saturday we were lucky enough to have Kyle Wilson as our sales rep and what a pleasure he was to work with! He made us feel comfortable, at home, and helped us with all our requests! Do not let this guy get away! More
by VICKI LINTON
Employees Worked With
Other Employees :
Darin Fazenbaker, Sales Manager (not sure of his name)
