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Hagerstown Honda
Hagerstown, MD
843 Reviews
Hagerstown Honda began operation in November 1990 and moved from our temporary location on Frederick Street to the I-70 Auto Mall in July of 1991. Many of our original 12 associates are still members of the Hagerstown Honda team as are many that joined our growing operation in the early 1990s. We are very proud that so many of our associates in all departments remain part of our organization.
In 1997, we added KIA vehicles to our product offerings and completed our new Honda building in 2000, which is twice the size of the new building completed in 1991. We have been very fortunate that many of our customers continue to buy their new and used vehicles from us year after year. We have grown to become one of the top Honda dealers nationwide and with over 3,000 customer deliveries each year, Hagerstown Honda is western Maryland's largest automotive dealer.
As we continue to grow and expand on our 15 acre complex, our goal is always to serve our customers' better. The internet has allowed our new customers to learn more about our service, our inventory and our commitment to customer satisfaction before they drive on the lot. The internet has also allowed our existing customers to make service appointments, purchase parts or just learn more about the exciting new products that come from Honda and KIA every year. We hope you will keep us on your shopping list when your transportation needs change and will always feel that you have a home at Hagerstown Honda/KIA.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 843 reviews
March 13, 2017
Amazing Me and my wife had no credit and little to put down and sales asst Blake jumped through hoops to help us. And got us in a car that same night with low Me and my wife had no credit and little to put down and sales asst Blake jumped through hoops to help us. And got us in a car that same night with low monthly payments and a really good warranty thanks again Blake From Drew And Pauleena More
by HondaGuy
March 13, 2017
Rod is Amazing! What can I say? Second car from you guys in a year and it's always amazing service! From the time I got there to the time I drove out with my new SUV What can I say? Second car from you guys in a year and it's always amazing service! From the time I got there to the time I drove out with my new SUV it was a great experience. Very upfront with no hidden fees More
by Jerichovirus
Employees Worked With
March 10, 2017
I felt like a very special person with all the attention an. It was a very welcoming experience walking into the dealership. Everyone was smiling and friendly. The Dealer made me feel comfortable asking as many It was a very welcoming experience walking into the dealership. Everyone was smiling and friendly. The Dealer made me feel comfortable asking as many questions as I liked. His answers were friendly, understandable and professional. He guided me to the best choice I could make. More
by Gloria Phelps
Employees Worked With
March 10, 2017
Comfortable Enjoyable. No pressure. Helpful. Informative. I was able to walk in, say what I wanted and the amount of time I had and John made it happen. Within an Enjoyable. No pressure. Helpful. Informative. I was able to walk in, say what I wanted and the amount of time I had and John made it happen. Within an hour and a half I had a test drive, had a great offer...the first time, no haggling, and had financing approved.. When I picked up my new car, everything was clearly explained. I drove away feeling comfortable and confident. More
by DorieS
Employees Worked With
March 09, 2017
My new Pilot Great experience with sales person and other personal very friendly even the other sales personal. The dealer have a good inventory. Good job. Than Great experience with sales person and other personal very friendly even the other sales personal. The dealer have a good inventory. Good job. Thanks Ciro! More
by Matthew
Employees Worked With
Ciro Schianodicola
March 04, 2017
One amazing day at Hagerstown Honda! We just moved in town & needed another vehicle. We are glad/lucky we decided to try this place. The whole staff were amazing, especially our salespers We just moved in town & needed another vehicle. We are glad/lucky we decided to try this place. The whole staff were amazing, especially our salesperson Jason- nothing but professionalism. The whole process was smooth & enjoyable. We will definitely comeback & recommend this business. More
by Law&Tet
Employees Worked With
Jason Smith
March 03, 2017
Purchase of a 2015 Kia Sportage So very pleased with the way I was treated. I am so happy with my purchase. Everyone was so nice and helpful. Everything was explained in detail where So very pleased with the way I was treated. I am so happy with my purchase. Everyone was so nice and helpful. Everything was explained in detail where I could understand. Thank you so very much. You made buying a car a pleasurerable experience. More
by Delema2barron
Employees Worked With
Britton, Ciro Schianodicola
March 01, 2017
First time buyer John was very friendly, informative, very attentive to what we wanted, and very knowledgeable about the vehicles. Pleasant atmosphere. Very clean faci John was very friendly, informative, very attentive to what we wanted, and very knowledgeable about the vehicles. Pleasant atmosphere. Very clean facility with beverages available to customers. More
by First timers
Employees Worked With
February 28, 2017
John Williams was the best in sales and went the extra mile. John Williams went into a lot of detail teaching my wife and I about the options that came with our 2017 Pilot Touring. He went the extra mile. Thanks John Williams went into a lot of detail teaching my wife and I about the options that came with our 2017 Pilot Touring. He went the extra mile. Thanks for the experience. More
by Doug410
Employees Worked With
February 28, 2017
Best car buying experienc I recently bought a Pilot from Hagerstown Honda and it was by far the best car buying experience I've had. Micah was very knowledgeable of all the fea I recently bought a Pilot from Hagerstown Honda and it was by far the best car buying experience I've had. Micah was very knowledgeable of all the features available and explained each one in perfect detail. He is also very friendly and makes you feel welcome. I will definitely be back to purchase another vehicle. More
by k20vtech
Employees Worked With
