Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Hagerstown Honda
Hagerstown, MD
817 Reviews
Hagerstown Honda began operation in November 1990 and moved from our temporary location on Frederick Street to the I-70 Auto Mall in July of 1991. Many of our original 12 associates are still members of the Hagerstown Honda team as are many that joined our growing operation in the early 1990s. We are very proud that so many of our associates in all departments remain part of our organization.
In 1997, we added KIA vehicles to our product offerings and completed our new Honda building in 2000, which is twice the size of the new building completed in 1991. We have been very fortunate that many of our customers continue to buy their new and used vehicles from us year after year. We have grown to become one of the top Honda dealers nationwide and with over 3,000 customer deliveries each year, Hagerstown Honda is western Maryland's largest automotive dealer.
As we continue to grow and expand on our 15 acre complex, our goal is always to serve our customers' better. The internet has allowed our new customers to learn more about our service, our inventory and our commitment to customer satisfaction before they drive on the lot. The internet has also allowed our existing customers to make service appointments, purchase parts or just learn more about the exciting new products that come from Honda and KIA every year. We hope you will keep us on your shopping list when your transportation needs change and will always feel that you have a home at Hagerstown Honda/KIA.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 817 reviews
September 06, 2016
Great Customer Service Ciro was so friendly and helpful during the whole process. I recommend him to anyone who is looking to purchase or to lease a new car. He is a great e Ciro was so friendly and helpful during the whole process. I recommend him to anyone who is looking to purchase or to lease a new car. He is a great example of what customer service is all about. More
by Reviewer87
Employees Worked With
Ciro Schianodicola
Helpful August 31, 2016
Service I must say i was disappointed in the last few times i had my truck serviced at this location, reason i went back was its the closest to my home. i too I must say i was disappointed in the last few times i had my truck serviced at this location, reason i went back was its the closest to my home. i took my truck in for the same issue several times to hear its old, can't find anything wrong etc. but this time the Tech who worked on it found all the issues that was wrong. got them fixed and i drove my truck on the highway smiling because it felt like it use to before the issues and i was very happy. I mean i love this truck its my baby and to have the Tech find what others couldn't i was compelled to give a review. Nothing like getting your car that you so love back to its old self. thank you. More
by IM
Employees Worked With
James Hade
August 25, 2016
Helpful dealer Thank you John Williams for all your time and effort in getting the car for our grandson. Even with the insurance problem and phone calls you were alw Thank you John Williams for all your time and effort in getting the car for our grandson. Even with the insurance problem and phone calls you were always ready to go that extra mile. John sold us our first CRV and it was great to see him back at Honda. Could not have had a more courteous staff. Great Job John. Thank You. More
by sid
Employees Worked With
August 12, 2016
Great experience with a friendly staff I had a great experience at Hagerstown Honda. Everyone was very nice and helpful and made the process quick and easy. This is my fourth lease and I a I had a great experience at Hagerstown Honda. Everyone was very nice and helpful and made the process quick and easy. This is my fourth lease and I always come back because the guys there are great! More
by Sarah Gossard
August 09, 2016
Always classy! We have purchased our last two cars from Hagerstown Honda, and each experience has been fantastic! We live about five miles away from another Honda d We have purchased our last two cars from Hagerstown Honda, and each experience has been fantastic! We live about five miles away from another Honda dealership, but they can not touch the service, demeanor, and experience. You can tell that everyone at Hagerstown Honda likes working there, and they treat their customers like partners. Thank you Ciro, Eric, and the entire gang! You've earned my highest praise! More
by Mhcopen
August 01, 2016
Great customer service! We received warm welcome from all staff. Easy in and out. Received great pricing. Highly recommend and will definitely go back again. I have shared my We received warm welcome from all staff. Easy in and out. Received great pricing. Highly recommend and will definitely go back again. I have shared my experience with my friends and family. More
by Arsenal
Employees Worked With
July 21, 2016
ABSOLUTE PLEASURE It was an absolute pleasure dealing with Hagerstown Honda. Thank you John Williams for your knowledge, time spent, and especially your personal touc It was an absolute pleasure dealing with Hagerstown Honda. Thank you John Williams for your knowledge, time spent, and especially your personal touch. You are truly an asset and we look forward to working with you in the future. More
by Peggy 2016
Employees Worked With
July 14, 2016
Awesome Everyone was great to work with. It was a pleasure to buy my car from Honda. Ciro and Brandon were great. They even threw in all season floor mats and Everyone was great to work with. It was a pleasure to buy my car from Honda. Ciro and Brandon were great. They even threw in all season floor mats and a trunk tray for no charge. Awesome experience. Defintley would come back. Thank you Honda :) More
by Brooke lee
Employees Worked With
Ciro Schianodicola
July 09, 2016
Overall great experience, really satisfied! Always great at Hagerstown Honda! Everyone was really attentive and courteous, great experience once again. I walked out feeling really satisfied. Ci Always great at Hagerstown Honda! Everyone was really attentive and courteous, great experience once again. I walked out feeling really satisfied. Ciro made everything real comfortable and pleasant. Thank you! More
by Yeli marrero
Employees Worked With
Ciro Schianodicola
July 08, 2016
Excellent dealer We were welcomed promptly and our auto needs were nicely met. Chad Black did a very complete job in showing us the very car we needed and was very hel We were welcomed promptly and our auto needs were nicely met. Chad Black did a very complete job in showing us the very car we needed and was very helpful in getting all the complicated paperwork through the mill. Chad had several good ideas on the finance option and we followed his lead on that. We think that we ended up with a very nice vehicle and were treated well for what can be a trying experience. More
by Walt
Employees Worked With
Chad Black
