Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Hagerstown Honda
Hagerstown, MD
817 Reviews
Hagerstown Honda began operation in November 1990 and moved from our temporary location on Frederick Street to the I-70 Auto Mall in July of 1991. Many of our original 12 associates are still members of the Hagerstown Honda team as are many that joined our growing operation in the early 1990s. We are very proud that so many of our associates in all departments remain part of our organization.
In 1997, we added KIA vehicles to our product offerings and completed our new Honda building in 2000, which is twice the size of the new building completed in 1991. We have been very fortunate that many of our customers continue to buy their new and used vehicles from us year after year. We have grown to become one of the top Honda dealers nationwide and with over 3,000 customer deliveries each year, Hagerstown Honda is western Maryland's largest automotive dealer.
As we continue to grow and expand on our 15 acre complex, our goal is always to serve our customers' better. The internet has allowed our new customers to learn more about our service, our inventory and our commitment to customer satisfaction before they drive on the lot. The internet has also allowed our existing customers to make service appointments, purchase parts or just learn more about the exciting new products that come from Honda and KIA every year. We hope you will keep us on your shopping list when your transportation needs change and will always feel that you have a home at Hagerstown Honda/KIA.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 817 reviews
May 17, 2016
Very Straight forward and professional After spending the weekend driving from Fredrick, MD to Martinsburg WV looking at to many dealerships to count, I knew as soon as I was greeted this w After spending the weekend driving from Fredrick, MD to Martinsburg WV looking at to many dealerships to count, I knew as soon as I was greeted this was the dealership I wanted to work with. Ciro worked with me and made certain I understood and was comfortable with everything. I am thrilled with the trade-in value offered and I got the best price on the car I wanted! Great experience! More
by Shelley123
Helpful May 14, 2016
Nothing but good things to say Ciro and Ryan were great to work with. They provided exactly what I asked for during negotiations. No pressure and understood exactly what I needed. T Ciro and Ryan were great to work with. They provided exactly what I asked for during negotiations. No pressure and understood exactly what I needed. They always were the first to respond to my emails and pricing was unmatched. I worked with 2 other dealers (closer to me). HH overcame the disadvantage of being the longest drive from my residence by being responsive and providing the lowest price. I'd highly recommend working with Ryan and Ciro while internet shopping. Financing was a breeze. Darin offered the obligatory optional extended warranty/service plans and didn't have a cow when I declined. Every item signed was explained clearly. Finished up in about 30 minutes. More
by Hawkmeister
May 06, 2016
What you enjoy Its nice to come to a dealership and have the door opened for you. ...to not have the salesman push a product down your throat. ..to allow you to make Its nice to come to a dealership and have the door opened for you. ...to not have the salesman push a product down your throat. ..to allow you to make a choice and then be knowledgeable about the product....my experience was great. .. More
by Jesse887432@gmail.com
Employees Worked With
Jason Flowers
May 04, 2016
They Have Their Stuff Together We called and visited several Honda dealerships before ultimately buying an HR-V from Ciro at Hagerstown Honda. He was great, and we couldn't be happ We called and visited several Honda dealerships before ultimately buying an HR-V from Ciro at Hagerstown Honda. He was great, and we couldn't be happier. More
by lvp
Employees Worked With
Ciro Schianodicola
May 02, 2016
well done Ciro and everyone were professional and courteous; and the Hagerstown Honda operation was completely squared away. No hassle, they stood by their quot Ciro and everyone were professional and courteous; and the Hagerstown Honda operation was completely squared away. No hassle, they stood by their quote on the phone. Couldn't have asked for anything more. More
by vp
Employees Worked With
Ciro Schianodicola
April 30, 2016
Car Purchase I purchased a Civic Coupe EX-L from Hagerstown Honda. My experience from talking on the phone with Ian to buying it from Ciro was Wonderful and absol I purchased a Civic Coupe EX-L from Hagerstown Honda. My experience from talking on the phone with Ian to buying it from Ciro was Wonderful and absolutely no hassle. I want to Thank everyone there ( Sorry, can't remember all of the names) who walked me through the steps of the purchase. Cynthia Menigoz More
by Cynthia Menigoz
April 28, 2016
Repeat Customer Loved my 2010 Crosstour and had a great experience with the sales & service departments, so when it came time for a trade, we returned to Hagerstown H Loved my 2010 Crosstour and had a great experience with the sales & service departments, so when it came time for a trade, we returned to Hagerstown Honda. Just took delivery of a 2016 Pilot -- Ciro and Brandon and their team handled the trade and purchase with incredible efficiency. We're excited about our next chapter with Honda generally, and Hagerstown Honda in particular. More
by cml2016
Employees Worked With
Ciro Schianodicola, Brandon Fisher
April 22, 2016
True customer service My husband and I knew exactly what we wanted and when we contacted Hagerstown Honda online we were given a great deal on our 4th 6 cylinder Honda Acco My husband and I knew exactly what we wanted and when we contacted Hagerstown Honda online we were given a great deal on our 4th 6 cylinder Honda Accord Coupe. We had limited time having 2 active grandchildren and we were given fast, courteous service to arrange financing and receive the exact car we wanted. More
by davedonna
April 19, 2016
Excellent experience The buying experience was fantastic. John was wonderful. He was well informed of my options and provided excellent information for me to make the best The buying experience was fantastic. John was wonderful. He was well informed of my options and provided excellent information for me to make the best decision for my vehicle needs. I can truly see why He is an outstanding salesman. My husband and I will recommend John to anyone we know wanting to buy a car and we will definitely buy from him again when looking to make another purchase. Viktoriya. More
by viktoriya2016
April 18, 2016
Awesome experience Overall I had s great experience at Hagerstown Honda. It was my first time buying a brand new car and all by myself! I got a great deal on a fantastic Overall I had s great experience at Hagerstown Honda. It was my first time buying a brand new car and all by myself! I got a great deal on a fantastic car. Love it!! More
by Chelseanh
Employees Worked With
