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Hagerstown Honda
Hagerstown, MD
815 Reviews
Hagerstown Honda began operation in November 1990 and moved from our temporary location on Frederick Street to the I-70 Auto Mall in July of 1991. Many of our original 12 associates are still members of the Hagerstown Honda team as are many that joined our growing operation in the early 1990s. We are very proud that so many of our associates in all departments remain part of our organization.
In 1997, we added KIA vehicles to our product offerings and completed our new Honda building in 2000, which is twice the size of the new building completed in 1991. We have been very fortunate that many of our customers continue to buy their new and used vehicles from us year after year. We have grown to become one of the top Honda dealers nationwide and with over 3,000 customer deliveries each year, Hagerstown Honda is western Maryland's largest automotive dealer.
As we continue to grow and expand on our 15 acre complex, our goal is always to serve our customers' better. The internet has allowed our new customers to learn more about our service, our inventory and our commitment to customer satisfaction before they drive on the lot. The internet has also allowed our existing customers to make service appointments, purchase parts or just learn more about the exciting new products that come from Honda and KIA every year. We hope you will keep us on your shopping list when your transportation needs change and will always feel that you have a home at Hagerstown Honda/KIA.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 815 reviews
March 28, 2016
Excellent help from start to finish...great family feel! We appreciated the courteous help from Matt right from the start, as we had already researched vehicles and wanted to purchase a CRV. Matt was welcom We appreciated the courteous help from Matt right from the start, as we had already researched vehicles and wanted to purchase a CRV. Matt was welcoming and provided us with all of the details about the many choices on the lot. After test drives, Matt helped us narrow down to exactly what we wanted! Then Brett helped us decide on the details of financing and we finished up that work with Jeremy. We weren't feeling rushed or pressured at all. This dealership has a family feel and that is very important to my husband and me! Thank you, Hagerstown Honda! More
by Reginakf
Helpful March 25, 2016
My Review Totally outstanding; the very best dealership I've ever experienced. The support we received was excellent. Very professional service customer service Totally outstanding; the very best dealership I've ever experienced. The support we received was excellent. Very professional service customer service. Totally recommend this dealership. More
by Mark75
Employees Worked With
March 22, 2016
My review Going the extra mile to satisfy customers is what keeps customers loyal. Would recommend this dealership to anyone in search of a dependable vehicle. Going the extra mile to satisfy customers is what keeps customers loyal. Would recommend this dealership to anyone in search of a dependable vehicle. all the staff were very friendly and most helpful Thanks Ed Stagno More
by carguy
March 19, 2016
Overall Excellent Experience From the time I entered the dealership I was met by a salesman who met my needs. I already knew the car that I wanted and the color. He immediately ha From the time I entered the dealership I was met by a salesman who met my needs. I already knew the car that I wanted and the color. He immediately had it brought it to me and proceeded to explain the details about the auto. He patiently answered my questions and went out of his way to help me feel comfortable about the vehicle. I drove the vehicle and he explained items and then Ciro drove and explained other items. Best of all I feel very comfortable with asking questions anytime. More
by beknepper
March 18, 2016
New vehicle Very easy to deal and an enjoyable experience. Thanks to the salesman (Rodney Faith) and all the salesmen at Hagerstown Honda. This is our 5th vehic Very easy to deal and an enjoyable experience. Thanks to the salesman (Rodney Faith) and all the salesmen at Hagerstown Honda. This is our 5th vehicle from them and all of our dealings were very pleasurable. Thanks again to the great teams of Hagerstown Honda. More
by Redscorpion67
Employees Worked With
March 15, 2016
Great experience Everyone at dealership was very helpful and friendly especially my salesman Rodney Faith. I would buy another car from him. Great local dealer would r Everyone at dealership was very helpful and friendly especially my salesman Rodney Faith. I would buy another car from him. Great local dealer would recommend More
by Gerri's car
Employees Worked With
March 10, 2016
Good experience Matt Dixon was very helpful, and knowledgeable; we had an excellent experience working with him. We have owned several Honda vehicles and find them t Matt Dixon was very helpful, and knowledgeable; we had an excellent experience working with him. We have owned several Honda vehicles and find them to be very dependable. More
by Honda Owner
Employees Worked With
Matthew Dixon
March 03, 2016
Great first time buying experience! Great experience. John went above and beyond to get me In the exact car I wanted at a better price than competitors. He made sure to take time and sho Great experience. John went above and beyond to get me In the exact car I wanted at a better price than competitors. He made sure to take time and show me how everything works and gave me the opportunity to test drive numerous models to compare. I was extremely pleased with my first time buying experience. More
by CRMiller94
February 29, 2016
Amazing! My previous car had started to deteriorate so I sold it and went to Honda looking for Ciro because so many of my family and friends referred him! I ha My previous car had started to deteriorate so I sold it and went to Honda looking for Ciro because so many of my family and friends referred him! I had a small budget, bad credit, a short time limit, and several requirements for my new vehicle! I am overly pleased that this was NOT a problem Ciro worked with me all week to make sure we found something!! Then finally we found the perfect car! Exactly in my budget! Just in time! Everything I asked for! Low miles, hatchback, good gas mileage, and cute. Thank you so much Ciro for all of your help and the multiple people in the finance department that worked hard to find a bank to finance me! So greatful for you all and the opportunity to repair my credit! More
by NatashaAlyn
Employees Worked With
Ciro Schianodicola
February 29, 2016
First Honda As a thirty year Toyota owner this is a big change. It all started with a curtious and knowledgeable sales person. It finishes with what we believe As a thirty year Toyota owner this is a big change. It all started with a curtious and knowledgeable sales person. It finishes with what we believe to be the best car for us. Happy with car and price. More
by lj
Employees Worked With
Ciro Schianodicola
