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Hagerstown Honda
Hagerstown, MD
843 Reviews
Hagerstown Honda began operation in November 1990 and moved from our temporary location on Frederick Street to the I-70 Auto Mall in July of 1991. Many of our original 12 associates are still members of the Hagerstown Honda team as are many that joined our growing operation in the early 1990s. We are very proud that so many of our associates in all departments remain part of our organization.
In 1997, we added KIA vehicles to our product offerings and completed our new Honda building in 2000, which is twice the size of the new building completed in 1991. We have been very fortunate that many of our customers continue to buy their new and used vehicles from us year after year. We have grown to become one of the top Honda dealers nationwide and with over 3,000 customer deliveries each year, Hagerstown Honda is western Maryland's largest automotive dealer.
As we continue to grow and expand on our 15 acre complex, our goal is always to serve our customers' better. The internet has allowed our new customers to learn more about our service, our inventory and our commitment to customer satisfaction before they drive on the lot. The internet has also allowed our existing customers to make service appointments, purchase parts or just learn more about the exciting new products that come from Honda and KIA every year. We hope you will keep us on your shopping list when your transportation needs change and will always feel that you have a home at Hagerstown Honda/KIA.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 843 reviews
May 02, 2016
well done Ciro and everyone were professional and courteous; and the Hagerstown Honda operation was completely squared away. No hassle, they stood by their quot Ciro and everyone were professional and courteous; and the Hagerstown Honda operation was completely squared away. No hassle, they stood by their quote on the phone. Couldn't have asked for anything more. More
by vp
Employees Worked With
Ciro Schianodicola
April 30, 2016
Car Purchase I purchased a Civic Coupe EX-L from Hagerstown Honda. My experience from talking on the phone with Ian to buying it from Ciro was Wonderful and absol I purchased a Civic Coupe EX-L from Hagerstown Honda. My experience from talking on the phone with Ian to buying it from Ciro was Wonderful and absolutely no hassle. I want to Thank everyone there ( Sorry, can't remember all of the names) who walked me through the steps of the purchase. Cynthia Menigoz More
by Cynthia Menigoz
April 28, 2016
Repeat Customer Loved my 2010 Crosstour and had a great experience with the sales & service departments, so when it came time for a trade, we returned to Hagerstown H Loved my 2010 Crosstour and had a great experience with the sales & service departments, so when it came time for a trade, we returned to Hagerstown Honda. Just took delivery of a 2016 Pilot -- Ciro and Brandon and their team handled the trade and purchase with incredible efficiency. We're excited about our next chapter with Honda generally, and Hagerstown Honda in particular. More
by cml2016
Employees Worked With
Ciro Schianodicola, Brandon Fisher
April 22, 2016
True customer service My husband and I knew exactly what we wanted and when we contacted Hagerstown Honda online we were given a great deal on our 4th 6 cylinder Honda Acco My husband and I knew exactly what we wanted and when we contacted Hagerstown Honda online we were given a great deal on our 4th 6 cylinder Honda Accord Coupe. We had limited time having 2 active grandchildren and we were given fast, courteous service to arrange financing and receive the exact car we wanted. More
by davedonna
April 19, 2016
Excellent experience The buying experience was fantastic. John was wonderful. He was well informed of my options and provided excellent information for me to make the best The buying experience was fantastic. John was wonderful. He was well informed of my options and provided excellent information for me to make the best decision for my vehicle needs. I can truly see why He is an outstanding salesman. My husband and I will recommend John to anyone we know wanting to buy a car and we will definitely buy from him again when looking to make another purchase. Viktoriya. More
by viktoriya2016
April 18, 2016
Awesome experience Overall I had s great experience at Hagerstown Honda. It was my first time buying a brand new car and all by myself! I got a great deal on a fantastic Overall I had s great experience at Hagerstown Honda. It was my first time buying a brand new car and all by myself! I got a great deal on a fantastic car. Love it!! More
by Chelseanh
Employees Worked With
April 08, 2016
Nothing but good things to say Couldn't have asked for a smoother car buying experience. Ciro was able to answer any questions I had without hesitation. Extremely happy to have bo Couldn't have asked for a smoother car buying experience. Ciro was able to answer any questions I had without hesitation. Extremely happy to have bought my new CRV here. More
by Pamela
Employees Worked With
Ciro Schianodicola
April 04, 2016
Good experience Matt was very helpful in breaking down the financial information regarding our choices. We were deciding between a new or used Honda Civic, and we wen Matt was very helpful in breaking down the financial information regarding our choices. We were deciding between a new or used Honda Civic, and we went with the new one after a test drive and after qualifying for zero interest. They offer different levels of warranty coverage, which do add to the price, and that could have been made more clear while we were deciding. More
by Pnoyes
Employees Worked With
Matthew Dixon
March 28, 2016
Excellent help from start to finish...great family feel! We appreciated the courteous help from Matt right from the start, as we had already researched vehicles and wanted to purchase a CRV. Matt was welcom We appreciated the courteous help from Matt right from the start, as we had already researched vehicles and wanted to purchase a CRV. Matt was welcoming and provided us with all of the details about the many choices on the lot. After test drives, Matt helped us narrow down to exactly what we wanted! Then Brett helped us decide on the details of financing and we finished up that work with Jeremy. We weren't feeling rushed or pressured at all. This dealership has a family feel and that is very important to my husband and me! Thank you, Hagerstown Honda! More
by Reginakf
March 25, 2016
My Review Totally outstanding; the very best dealership I've ever experienced. The support we received was excellent. Very professional service customer service Totally outstanding; the very best dealership I've ever experienced. The support we received was excellent. Very professional service customer service. Totally recommend this dealership. More
by Mark75
Employees Worked With
