Hagerstown KIA

Just bought our second vehicle in a little over a year here. The staff is always friendly and helpful. Great prices. We worked with Scott both times-highly recommend! here. The staff is always friendly and helpful. Great prices. We worked with Scott both times-highly recommend! More

Bought a Kia Soul salesman was real nice and polite. Financing Department made a good experience. Overall very happy with my experience at Kia. I'm enjoying my new car Financing Department made a good experience. Overall very happy with my experience at Kia. I'm enjoying my new car More

They are the BEST. I wouldn’t not go anywhere else to get a car. They take the time to make sure everything is PERFECT and the process is easy!! a car. They take the time to make sure everything is PERFECT and the process is easy!! More

Not Impressed I wish they hadn't have priced their vehicles so low online as to 1) hide a lot of the cost on the quoted price and 2) leave zero wiggle room for nego I wish they hadn't have priced their vehicles so low online as to 1) hide a lot of the cost on the quoted price and 2) leave zero wiggle room for negotiating. I really appreciate transparency in sales of anything, and by the time it was all said and done, the $18,500 pre-tax online price had turned into $22,000 (but ONLY if I took their financing, which was double what my credit union offered and buried in the fine print online). The all in price pre-tax was $25,000 if I did not finance through them. I was bummed. I wanted to buy that car. When I called the competitor store they gave me the all-in price right over the phone- no catches and nothing tricky about it. I went with the competitor. More

If it looks to good to be true? Same as always. Drove 1 1/2 hour to see. Was hopeful. But the same $1000 that the other dealer had honestly listed in there price was a breath of fres Same as always. Drove 1 1/2 hour to see. Was hopeful. But the same $1000 that the other dealer had honestly listed in there price was a breath of fresh air. Drove down the road to Frederick and purchased from them! More

Jerry Shanholtz was very helpful I bought a used 2004 Civic from Hagerstown Kia. Jerry Shanholtz was very friendly and helpful. He helped us through and went above and beyond in tak I bought a used 2004 Civic from Hagerstown Kia. Jerry Shanholtz was very friendly and helpful. He helped us through and went above and beyond in taking care of all of the paperwork, loan documents, and registration/title documents, especially for having to register out-of-state. He followed up several times to make sure everything was going well with the car and to follow up with title/registration. Thank you Jerry! More

6 month service The service people are easy to schedule service on my Sportage and the service workers wash and wax my Kia and perform my service work, oil and filter The service people are easy to schedule service on my Sportage and the service workers wash and wax my Kia and perform my service work, oil and filter change every 6 months and do an excellent job. It is a pleasure to talk to nice people and get great service. More

The folks at Hagerstown Kia are truly special people. Jim Smyly is a very thoughtful and courteous sales specialist. Brit Hutton is a fabulous business associate. Jim Smyly is a very thoughtful and courteous sales specialist. Brit Hutton is a fabulous business associate. More

Great Sales Rep, Customer appreciation I purchased my CRV a while ago from Jim during a very stressful personal situation...man, he was SO understanding, informative and helpful. He directe I purchased my CRV a while ago from Jim during a very stressful personal situation...man, he was SO understanding, informative and helpful. He directed me to exactly what fit my need and budget. What a great person. More

Wonderful experience My daughter and I came to see Scott Murray to purchase a car for her. Scott already had done research as well as us and had a few new and used cars p My daughter and I came to see Scott Murray to purchase a car for her. Scott already had done research as well as us and had a few new and used cars picked out for her to look at. Scott made the car buying experience a pleasure and was very helpful and honest. Rick made sure to get the financing done quickly and he was very helpful as well. We were in and out with her 2017 Chevy Cruze within 2 hours. This is our second car purchased from Scott and we will definitely be back. More