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Southern Ford
Newport News, VA
1,308 Reviews
Offering Virginia drivers an extensive selection of new and pre-owned vehicles for sale, Southern Ford is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center, and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,307 reviews
April 25, 2024
Courteous and attentive. Took time to explain everything and kept checking on progress. Alisha was on top of everything. Took time to explain everything and kept checking on progress. Alisha was on top of everything. More
by LEARN.PLAY.ENJOY13
Verified CustomerEmployees Worked With
Helpful April 25, 2024
Took care of all my questions and took time to find out the answers and got back with me that day. Great customer service the answers and got back with me that day. Great customer service More
by Adamxine
Employees Worked With
April 25, 2024
The service performed took less time than anticipated and for a cheaper price as well. for a cheaper price as well. More
by JONATHAN.MORRIS
Employees Worked With
April 25, 2024
This review is for Sam Bell who was my initial contact. From the time we met he walked through the entire process of ordering my Maverick and kept in touch with me the status of my vehicle. Sam was very co From the time we met he walked through the entire process of ordering my Maverick and kept in touch with me the status of my vehicle. Sam was very courteous and friendly and went an extra mile to ascertain I was comfortable with my deal. He is truly an asset to Southern Ford, Newport News dealership. More
by m.bhaskarla
April 25, 2024
Stephanie and the crew had Southern done a great job for me in the past, and my Latest visit. me in the past, and my Latest visit. More
by ECKSTEIN2
Employees Worked With
April 25, 2024
Great service and professionally handled. Lyft ride to and pick up from work. Will come back again for future services. Lyft ride to and pick up from work. Will come back again for future services. More
by SChopra_1999
Employees Worked With
April 25, 2024
Stephanie is an excellent representative. She always take care of my needs. She always greets you with a pretty smile She always take care of my needs. She always greets you with a pretty smile More
by ITRON16
Employees Worked With
April 25, 2024
Professional And courteous . The mechanics are top notch and honest. Good attitude and atmosphere. Thanks? The mechanics are top notch and honest. Good attitude and atmosphere. Thanks? More
by HAYWOOD642
Employees Worked With
April 24, 2024
They always take care of me while I'm there. They're fast and friendly. I will always bring my Ford there! They're fast and friendly. I will always bring my Ford there! More
by ODENWELLER
April 24, 2024
I thought everything was fine. However I notice this morning that oil is leaking from my car. This is a bad leak. I will be calling first thing tomorrow for someone to fix the prob However I notice this morning that oil is leaking from my car. This is a bad leak. I will be calling first thing tomorrow for someone to fix the problem. This is not acceptable. There was no leaks prior to the oil change. More
by MAXINEBREMBY7
