Hall Honda Huntersville

The people at this dealership were amazing! My car broke down on a road trip and I was able to get it to Hall's. My hometown dealership was supposed to call them, but somehow the message never My car broke down on a road trip and I was able to get it to Hall's. My hometown dealership was supposed to call them, but somehow the message never got through. It didn't matter, however, because the Service Manager, Mike Murphy, came out to help. Everyone did everything possible to get us back on the road. While we were waiting they offered to take us to get food, they offered comfortable seats, water, etc. When they weren't able to complete the service that day, they sent us home-to Virginia!-with a loaner vehicle because we needed to get back for some important medical appointments .Mr. Murphy had them fill the car with gas before we left so we wouldn't have to stop again. Keith was wonderful about getting the gas and getting us settled in and ready to drive the 3 hours. When we couldn't get the car back the next day due to extenuating circumstances, Hiram was so understanding. When we arrived back at the dealership, everyone greeted us like we were old friends. Everything was ready to go so we could make the return trip quickly. Mike told me that if I ever had questions about Honda vehicles to give him a call. Those 3 men helped us navigate a very stressful situation. They treated us with kindness, respect, and compassion which is a rare thing these days! Thank you Hall Honda for being our angels that day! More

I brought my car in and I didn't have a lot of time. Christy Johnson was quick to assist me, talked me through the process and helped me get me in and out. Awesome job! Christy Johnson was quick to assist me, talked me through the process and helped me get me in and out. Awesome job! More

These people don’t know what they are doing. I got a car from the. It has been in the shop about 3 times and they don’t even know what is really wrong with my car. The car has to go back but now I got a car from the. It has been in the shop about 3 times and they don’t even know what is really wrong with my car. The car has to go back but now I am y of taking it elsewhere but again there is more money on top of a car payment coming out of my pocket. I will be looking into the news and a lawyer about this. More

I took it in for an inspection and was told the tires were about to go, no one offered to replace them or point out anything else. The battery died two weeks later and all the fluids were low. I also tri were about to go, no one offered to replace them or point out anything else. The battery died two weeks later and all the fluids were low. I also tried contacting them via chat and the email on their website and still haven’t heard back. I used to love them and was looking at trading in soon but I’ll take my business elsewhere since they obviously aren’t interested! More

Zero responsiveness from Honda to my multiple email and chat tool requests for a simple price estimate on my Honda's service need. chat tool requests for a simple price estimate on my Honda's service need. More

The dealership was amazing with helping us out, Ron helped us out in a very efficient manner and listened to what we were looking for in order to help us find the perfect car. helped us out in a very efficient manner and listened to what we were looking for in order to help us find the perfect car. More

Great experience. Anthony and Mike were pleasant to work with - welcoming, friendly, and extremely helpful. Anthony and Mike were pleasant to work with - welcoming, friendly, and extremely helpful. More

Tarrell Kasey was so helpful. He explained everything so that I understood my options. This is my first lease and I love my 2023 Civic Touring. He explained everything so that I understood my options. This is my first lease and I love my 2023 Civic Touring. More

Excellent service and very detailed inspection. They completed everything I requested and provided a loaner vehice for a day. They completed everything I requested and provided a loaner vehice for a day. More