Halleen Kia of Sandusky

Kyle Brake is very welcoming and goes out of his way to help his customers and make them feel like family. I would recommend him. help his customers and make them feel like family. I would recommend him. More

I got an appointment very easily. Just bought this car (second telluride I’ve purchased) and my door panel is chipped very badly within the last few months seems like a manufacturer Just bought this car (second telluride I’ve purchased) and my door panel is chipped very badly within the last few months seems like a manufacturer error. I hardly have passengers in my vehicle whatsoever so this does not sit right with me. Hoping this can come to a reasonable resolution. If not, I will continue to make sure this situation is heard. Justin X was walking by and I approached him, trying to see if there could be something done. He listened to my concerns, inspected it and spoke with other workers and stated I could come in on a Thursday to have someone look at it, that it wouldn’t be an exact match but something could be done. When checking out with Kristen S. She wasn’t aware of the communication had with Justin and I. Stating in my paperwork and in person that I would be responsible for the repairs at $1,290 with additional labor cost of $79. No communication that the tire rotation cost extra. Was not pleased about that. Oil change took around 1 hr 20 mins. More

A The entire car buying process was extremely smooth. Everyone was very professional answered all of our questions provided clarification that we needed. Would recommend Everyone was very professional answered all of our questions provided clarification that we needed. Would recommend More

They are always courteous and willing to go the extra mile for you. They will go over your diagnosis step by step with you and if your car is not safe to drive they will keep your car until it is fixed a mile for you. They will go over your diagnosis step by step with you and if your car is not safe to drive they will keep your car until it is fixed and set you up with a car to use while they fix your car. Thank you Kia of Sandusky for always looking out for your customers! More

Jayden was very friendly & professional. Answered all my questions thoroughly. Supremely knowledgeable about the vehicles I showed interest in. Nathaneal was also extremely helpful and info Answered all my questions thoroughly. Supremely knowledgeable about the vehicles I showed interest in. Nathaneal was also extremely helpful and informative with his finance and warranty expertise. Found that the number of times my signature was required to be tedious, but I certainly understand that is out of their control. I only purchased this vehicle a few days ago, so my high overall scoring for this dealership is predicated on a continuance of service based on my initial experience with their representatives. Love the car, so far. More

We came in to just check out the place and the deals offered. But we were so impressed with the facility and salesman that we walked out with a new lease just a few hours later. Excellent dealership! offered. But we were so impressed with the facility and salesman that we walked out with a new lease just a few hours later. Excellent dealership! More

We received great service from our sales person and finance person. Thank you for making buying my new car a pleasure. finance person. Thank you for making buying my new car a pleasure. More

The service staff is always pleasant and prompt when my vehicle needs service. Great dealership to work with. vehicle needs service. Great dealership to work with. More

LOVE HALLEEN! Just purchased ANOTHER car from them! Justin is the best! The owners are great too! Just bought my 2nd K5 from Justin! The people at Halleen don't ac Just purchased ANOTHER car from them! Justin is the best! The owners are great too! Just bought my 2nd K5 from Justin! The people at Halleen don't act like VULTURES! Been buying cars from Halleen since 2017. This 2025 K5 is the 7th BRAND NEW CAR from them! There's absolutely NOTHING bad I can say about them! LOVE THEM! 🥰🥰 More

Halleen Kia is HANDS DOWN the best dealership I've worked with. Everyone in the building was friendly, accommodating and made you feel like family from the moment you step through the door. My expectations w with. Everyone in the building was friendly, accommodating and made you feel like family from the moment you step through the door. My expectations we're exceeded in ways I can't even begin to explain. The process of buying a new car is ALWAYS something I dread. However, when I called with questions, Phyllis Roberts (Internet Dep.) was so sweet and encouraging when it came to all my inquiries. From there, everything else just felt second nature. Jaydin Willis, my sales representative was REMARKABLE. His professionalism, patience, knowledge and care made me all the more confident in my decision to get a new car and I couldn't be happier. He even went as far as warming up the vehicle and walking me through the interior technology before I drove off the lot. Paul Poock in finance was also phenomenal. He made the most overwhelming part of the purchase seamless and provided pricing options that not only allowed me to drive away with amazing protection plans but ones that fit into my monthly budget as well. From the bottom of my heart, I'd like to thank Halleen Kia for truly being a company that cares about their customers. I loved my experience there and I love my new Kia! If you're in need of car, this is the place to go! Many thanks again! You guys are the best. More