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Hampton Toyota

Lafayette, LA

Overview
Employees
Reviews
Vehicles
4.7
1,335 Reviews
Welcome to Hampton Toyota in Lafayette Louisiana. Our facility is located in South Lafayette, the "Hub City," at 6191 Johnston St., 70503, in the heart of Acadiana, serving all surrounding areas like Carencro, Youngsville, Abbeville, Opelousas, New Iberia, Kaplan, Lake Charles, Alexandria, New Iberia, Kinder, Franklin, Morgan City, and Baton Rouge, just to name a few. Owner, Mark Hampton and his staff take a "customer first" approach, making sure that everyone is paired with an automobile that fits their needs and tastes, and has access to the best possible service thereafter. In other words, whether you are thinking of buying another car, truck, van, CUV, or SUV, or you are simply in need of parts, maintenance or repairs, you are guaranteed to be greeted by someone capable and ready to assist.
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6191 Johnston St

Lafayette, LA

70503

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Showing 1,335 reviews

June 04, 2021

Recomendado 100%. Aquí encontraras la asesoría perfecta y toda la ayuda que necesites a hora de elegir un vehículo.Fue un placer haber comprado con ustedes. More

by mariadesanquiz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wilberth Chacon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 04, 2021 -

Hampton Toyota responded

Muchas gracias!

June 04, 2021

Dallas Freeman was very professional and organized. I appreciated his attention to detail. I left feeling like I was an important customer. Mr. Freeman has reached out to me several times since the tran More

by William D
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dallas Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 08, 2021 -

Hampton Toyota responded

Thank you William! You've just had the pleasure of meeting and working with one of the nicest and most sincere person you'll ever meet; Dallas really is great to work with. Thank you for your business and support.

June 03, 2021

Todd was so amazing and very helpful in my process of purchasing my first real vehicle. He had everything ready to go and was just awesome More

by teasha
Recommend Dealer
Yes
Employees Worked With
Todd Johnson
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Jun 08, 2021 -

Hampton Toyota responded

Thank you teasha! Todd is super knowledgeable and really does make things easy. Thank you for your business.

June 01, 2021

Foerster Schully was extremely helpful in a low stress car buying experience. He made the paperwork simple, fast, and I was out on my way with my new vehicle faster than any other car buying experience! More

by Karen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Foerster Schully
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Jun 02, 2021 -

Hampton Toyota responded

Thank you Karen! We work hard to make sure we offer a great, fast, and efficient experience. We really do appreciate your business, and your kind words.

June 01, 2021

Our sales guy Chai was simply outstanding! Could not have asked for a better person to deal with! We will highly recommend him to everyone! More

by Heather Bearb
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chai Phumsorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 02, 2021 -

Hampton Toyota responded

Thank you Heather! Chai really is great to work with. Thanks for your business, and your kind words.

May 31, 2021

Not trustworthy. Tried selling me a junk.2014 honda Not trustworthy. Tried selling me a junk.2014 honda odyssey EXL. During test drive, the wind shield rubber molding flew away and I was informed tha More

by snfhfa
Friendliness
Recommend Dealer
No
Employees Worked With
Jami Cormier
1.0
This rating includes all reviews, with more weight given to recent reviews.
Colin Broussard
1.0
This rating includes all reviews, with more weight given to recent reviews.
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May 31, 2021 -

Hampton Toyota responded

Hello and good morning! Used cars are just that...used. They are not going to be the same as new car. And to fix them to make them good as new... for some cars that is simply not possible or practical. The condition of a used car, how it was treated and maintained by the previous owners, what happened to it before they traded it in to us, or who reports what mileage, repairs, etc. to CarFax, that are not in our shop, are not any thing we can control, or have knowledge of. Perhaps they had 5 kids, perhaps they hauled tools, perhaps they did all the maintenance themselves, perhaps they tried cleaning it with corrosive bleach; perhaps they parked it in the sun for 6 years; we just can't know or control any of that. All we can do as a dealer is accept the car in the condition it is in, do our best to clean it and repair it so everything is in good working order, and then price it accordingly based on age, condition, mileage, and expense of repairing it. Again, sometimes the expense of repairing it, like for instance changing out all the seats, trim, dashboard, etc, would make the car so expensive that it becomes impractical. However, if that's what you would like us to do, then please let us know; we'll be happy to completely refurbish the interior for you. Of course it will had several thousand dollars to the price, but we don't mind doing it if you don't mind paying for it, just let us know. Otherwise, out best suggestion would be to show you other vehicles that better fit your need and expectation, and of course will be priced accordingly. We're happy to help. With regards to the windshield trim, we'll call the windshield repair service and have them re-do it. It's a simple fix; we're sure they just overlooked it just like someone might not put the twist-tie back on the loaf of bread every time and 100% of time. Of course we're happy to get that taken care of. Thank you for shopping with Hampton.

May 31, 2021

My Sales Rep Donnie was so amazing!!! I told him what car I specifically wanted and he called around and got it for me! Thank you so much Donnie More

by Joy Quinn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donnie Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 01, 2021 -

Hampton Toyota responded

Thank you Joy!

May 29, 2021

Todd was very helpful and made the purchasing process an enjoyable experience. We made contact by phone and he had everything ready for us when we arrived. It was worth the 2 hour drive. More

by tnducote
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 02, 2021 -

Hampton Toyota responded

Thank you very much for your business and your 5-star review. We sincerely appreciate it, and we'll be sure to show this to Todd.

May 28, 2021

Good prices. The staff was very friendly. Salesperson was very helpful and knowledgeable. Did not feel pressure to buy. Would definitely buy from this location again. More

by Charlene
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Boatmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Elijah Edmond
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May 28, 2021 -

Charlene responded

Thanks Hampton!!

May 28, 2021

It was a pleasure having Mr.Wilberth help me with my used car. He was so friendly and so nice and my new macho team was a headache but he was so kind. The whole staff was extremely helpful in time. Just made More

by ashley
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wilberth Chacon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 28, 2021 -

Hampton Toyota responded

Thank you Ashley! Truly Wilberth is friendly, great to work with, and really tries to offer the best experience possible. From all of us at Hampton Toyota, thank you so much for your business and your support.

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