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Hampton Toyota

Lafayette, LA

4.7
1,329 Reviews
Welcome to Hampton Toyota in Lafayette Louisiana. Our facility is located in South Lafayette, the "Hub City," at 6191 Johnston St., 70503, in the heart of Acadiana, serving all surrounding areas like Carencro, Youngsville, Abbeville, Opelousas, New Iberia, Kaplan, Lake Charles, Alexandria, New Iberia, Kinder, Franklin, Morgan City, and Baton Rouge, just to name a few. Owner, Mark Hampton and his staff take a "customer first" approach, making sure that everyone is paired with an automobile that fits their needs and tastes, and has access to the best possible service thereafter. In other words, whether you are thinking of buying another car, truck, van, CUV, or SUV, or you are simply in need of parts, maintenance or repairs, you are guaranteed to be greeted by someone capable and ready to assist.
Contact Dealership

6191 Johnston St

Lafayette, LA

70503

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Showing 1,329 reviews

May 31, 2021

Not trustworthy. Tried selling me a junk.2014 honda Not trustworthy. Tried selling me a junk.2014 honda odyssey EXL. During test drive, the wind shield rubber molding flew away and I was informed tha More

by snfhfa
Friendliness
Recommend Dealer
No
Employees Worked With
Jami Cormier
1.0
This rating includes all reviews, with more weight given to recent reviews.
Colin Broussard
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2021 -

Hampton Toyota responded

Hello and good morning! Used cars are just that...used. They are not going to be the same as new car. And to fix them to make them good as new... for some cars that is simply not possible or practical. The condition of a used car, how it was treated and maintained by the previous owners, what happened to it before they traded it in to us, or who reports what mileage, repairs, etc. to CarFax, that are not in our shop, are not any thing we can control, or have knowledge of. Perhaps they had 5 kids, perhaps they hauled tools, perhaps they did all the maintenance themselves, perhaps they tried cleaning it with corrosive bleach; perhaps they parked it in the sun for 6 years; we just can't know or control any of that. All we can do as a dealer is accept the car in the condition it is in, do our best to clean it and repair it so everything is in good working order, and then price it accordingly based on age, condition, mileage, and expense of repairing it. Again, sometimes the expense of repairing it, like for instance changing out all the seats, trim, dashboard, etc, would make the car so expensive that it becomes impractical. However, if that's what you would like us to do, then please let us know; we'll be happy to completely refurbish the interior for you. Of course it will had several thousand dollars to the price, but we don't mind doing it if you don't mind paying for it, just let us know. Otherwise, out best suggestion would be to show you other vehicles that better fit your need and expectation, and of course will be priced accordingly. We're happy to help. With regards to the windshield trim, we'll call the windshield repair service and have them re-do it. It's a simple fix; we're sure they just overlooked it just like someone might not put the twist-tie back on the loaf of bread every time and 100% of time. Of course we're happy to get that taken care of. Thank you for shopping with Hampton.

May 29, 2021

Todd was very helpful and made the purchasing process an enjoyable experience. We made contact by phone and he had everything ready for us when we arrived. It was worth the 2 hour drive. More

by tnducote
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2021 -

Hampton Toyota responded

Thank you very much for your business and your 5-star review. We sincerely appreciate it, and we'll be sure to show this to Todd.

May 28, 2021

It was a pleasure having Mr.Wilberth help me with my used car. He was so friendly and so nice and my new macho team was a headache but he was so kind. The whole staff was extremely helpful in time. Just made More

by ashley
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wilberth Chacon
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2021 -

Hampton Toyota responded

Thank you Ashley! Truly Wilberth is friendly, great to work with, and really tries to offer the best experience possible. From all of us at Hampton Toyota, thank you so much for your business and your support.

May 28, 2021

Good prices. The staff was very friendly. Salesperson was very helpful and knowledgeable. Did not feel pressure to buy. Would definitely buy from this location again. More

by Charlene
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Boatmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Elijah Edmond
May 28, 2021 -

Charlene responded

Thanks Hampton!!

May 27, 2021

Elijah Edmond and Hampton Toyota were a pleasure to deal with. The buying process was stress free. I definitely recommend them for your automotive needs. More

by Jenny
Recommend Dealer
Yes
Employees Worked With
Elijah Edmond
May 25, 2021

My service at Hampton Toyota In Lafayette was exceptional! Joshua Boullion and the rest of the team were very helpful! I would definitely recommend family and friends if they’re shopping for a ne More

by Bapsofdq1985
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Boullion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Vidrine
May 27, 2021 -

Hampton Toyota responded

Thank you so much for your business and your support! Josh really does work hard to make sure you have the best experience possible,

May 25, 2021

Overall service was great! Josh Boullion was very helpful and I’m very satisfied with my Hyundai Sonata! I would highly recommend them in t More

by Bapsofdq1985
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Boullion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Vidrine
May 27, 2021 -

Hampton Toyota responded

Thank you again!

May 18, 2021

Very professional and genuinely care for your car buying experience. Every employee was professional and eager to help in any possible way! This dealership cares! More

by bknox71291
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jami Cormier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wilberth Chacon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Vidrine
May 18, 2021 -

Hampton Toyota responded

We really do try hard to offer the best experience in Lafayette. Thank you for noticing.

May 18, 2021

Very happy with the service from the dealership. The service was great and the employees that assisted us were very helpful and knowledgeable. I would certainly recommend to anyone. More

by Jimdesh
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Vidrine, Ryan Gary
May 21, 2021 -

Hampton Toyota responded

Thank you!

May 14, 2021

Elijah was very friendly and went above and beyond to make sure I was satisfied. I would recommend him to any of my friends. He was professional through the whole process. More

by azarastiner
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kerry Bissoon, Elijah Edmond
May 17, 2021 -

Hampton Toyota responded

Thank you so much for your kind words. We appreciate your business, and your support.

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