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Hampton Toyota

Lafayette, LA

4.7
1,237 Reviews
Welcome to Hampton Toyota in Lafayette Louisiana. Our facility is located in South Lafayette, the "Hub City," at 6191 Johnston St., 70503, in the heart of Acadiana, serving all surrounding areas like Carencro, Youngsville, Abbeville, Opelousas, New Iberia, Kaplan, Lake Charles, Alexandria, New Iberia, Kinder, Franklin, Morgan City, and Baton Rouge, just to name a few. Owner, Mark Hampton and his staff take a "customer first" approach, making sure that everyone is paired with an automobile that fits their needs and tastes, and has access to the best possible service thereafter. In other words, whether you are thinking of buying another car, truck, van, CUV, or SUV, or you are simply in need of parts, maintenance or repairs, you are guaranteed to be greeted by someone capable and ready to assist.
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6191 Johnston St

Lafayette, LA

70503

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Showing 1,237 reviews

November 07, 2017

Superior Sales Exp Donnie Davis was my sales contact and was extremely patient and accommodating! Was OK with me making several visits before making a decision! Great s More

by ReddsBuy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Vidrine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donnie Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jami Cormier
Nov 09, 2017 -

Hampton Toyota responded

We're so glad to hear you had such a positive experience, ReddsBuy! Please do not hesitate to let us know if you have any further questions. And welcome to the Hampton family!

November 06, 2017

Great Experience Chai was great to work with. He’s knowledgeable and efficient and made the financing as easy as possible. I would definitely recommend buying a vehicl More

by K Williams303
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chai Phumsorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Russell Zay
Nov 07, 2017 -

Hampton Toyota responded

You are most welcome, K. We are so pleased to hear that you had such a positive experience with us. Congrats on the 4Runner! It's a great vehicle! Please don't hesitate to give us a call or stop back by if you have any further questions or need anything.

November 05, 2017

Scott was great I found what I wanted online and submitted my application...Scott asked if he could text me. He asked good questions and worked well with me. He lis More

by Donna Smythia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chai Phumsorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Brougher
Nov 06, 2017 -

Hampton Toyota responded

That's so good to hear, Donna! Thank you for giving Hampton Toyota the opportunity to get you into the right vehicle. Please do not hesitate to give us a call or come back by the dealership if there is anything else we can do for you.

October 31, 2017

Hmmmm.... very confusing. And not very good. I didn't go through "Internet Sales". I never met Russell. I'm not sure why I got this email. But now that I get a chance to give feedback here it is. More

by BT from Lafayette
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles Boatmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Russell Zay
Nov 06, 2017 -

Hampton Toyota responded

Hello BT, We apologize for any confusion and would like to speak with you about this matter. Please call our Finance Manager, Chai Phumsorn, at 337-984-5010 ext 104, so that we can get some details from you and try to resolve the issue.

October 29, 2017

Not pushy, very professional I did my own research online before I contacted the dealership. I wasn't expecting to trade my RAV4 but ended up with a Tacoma. Scott Brougher, the sa More

by doglover1951
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chai Phumsorn, Scott Brougher
Oct 31, 2017 -

Hampton Toyota responded

Thanks for sharing your experience with us, doglover1951. We're so glad to hear that Scott was able to help you. Congrats on your Tacoma! And thank you for your business.

September 26, 2017

Sales Experience Where can I start? Chai and Jared were the perfect sales team. I received priority service and really felt as though I was making the best purchase fo More

by Jonathon1710
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chai Phumsorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jared Navarre
Sep 27, 2017 -

Hampton Toyota responded

You are very welcome, Jonathon! It is absolutely our pleasure to make sure our customers feel confident and at ease during the purchasing process. Thank you for your business!

September 24, 2017

Michelen is savvy, astute, a gentler and kindler sales woman I purchased Toyota Camry through Michelen . . She is user friendly and understands her customer is the life blood of the business. Look Michelen ne More

by Johannes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michelen S. Menard
Sep 27, 2017 -

Hampton Toyota responded

Hi Johannes! Thank you for letting us know about your experience with Michelen. We're so glad to hear that it was a good one!

September 22, 2017

Would recommend to everyone Bought a Tundra through Eric Adams. He did a great job explaining everything and wasn't pushy at all. Found a minor problem with the vehicle the next More

by Chris
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terry McCall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Adams, Cheryl Miller
Sep 27, 2017 -

Hampton Toyota responded

That is so great to hear, Chris! Thank you for your repeat business, as well as your feedback. Please don't hesitate to let us know if there is anything else we can do for you.

August 09, 2017

Toyota Very welcoming and easy to work with. Was not pushy and they worked with me until i was about to get a payment within my budget More

by Ko
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michelen S. Menard
Aug 10, 2017 -

Hampton Toyota responded

We're so glad to hear you had a great experience here with us, Ko. Thank you for your business!

July 10, 2017

GREAT EXPERIENCE FROM THE BEGINNING GRACE WAS HELPFUL SHE EXPLAINED THE ALL THE FEATURES THE TACOMA HAD WHILE WE WERE ON THE TEST DRIVE. SHE DID A GREAT JOB. AFTER BU More

by Chad Lusk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jami Cormier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Grace White
Jul 11, 2017 -

Hampton Toyota responded

Thanks for sharing your experience with us, Chad. We're glad to hear that Grace was able to make it a positive one. Congratulations on your Tacoma!

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