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Handy Toyota

St. Albans, VT

Overview
Employees
Reviews
Vehicles
4.7
4,166 Reviews
Welcome to Handy Toyota, Vermont's Oldest Toyota Dealer! ~Customer satisfaction before, during, and after the sale~ Handy Toyota has been serving the automotive needs of our customers from Franklin, Lamoille, and Chittenden counties since 1952. Though we're located in the heart of beautiful downtown St. Albans, Vermont, we attract much of our business from the greater Burlington/Williston area due to our reputation for small town integrity and big city deals. At Handy Toyota we will do anything within our means to earn your business. Our Sales and Service staff have many years of experience and the dedication to provide you with the best possible car buying/servicing experience.
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701 Highgate Road

St. Albans, VT

05478

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Showing 4,166 reviews

February 02, 2021

Rich started dealing with my insurance co regarding my “rodent” damage. Jason Paquette took over and was most excellent. Curtis and Dakota were great with my rental!! Thanks!! More

by ctandersen509
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Paquette Dakota and Curtis Brown
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Feb 03, 2021 -

Handy Toyota responded

Thanks so much for your review! Those mice can be surprisingly destructive when they sneak into our cars for the winter. Glad to hear our team could get the issue resolved for your, and into a rental for the time being. Thanks for your business, let us know if you ever need anything else in the future!

January 31, 2021

Brought my mothers car in for service. Jason was my advisor. Service was great, had me in and out in one hour. Very fast and friendly service. More

by Sfournier04
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason
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Feb 01, 2021 -

Handy Toyota responded

Thanks so much for your review! Glad to hear Jason could get you in and out in a timely manner for your mother's most recent service with us. We hope to see you again when the time comes for the vehicles next service, in the meantime, best wishes to you!

January 31, 2021

Zero degrees outside, battery died, Tory got me in immediately, service was excellent. New battery had me ready for the next freezing morning. Service Dept. is always excellent. More

by Mike I.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tory
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Feb 01, 2021 -

Handy Toyota responded

Thanks so much for your feedback! We're very happy to hear Tory could make your recent visit to our service department a good experience, and that we were able to get your new battery in right away with no issues. Stay warm, and let us know if you need anything else in the future!

January 28, 2021

This was a great experience; Tori was a fantastic service advisor. Repairs were done on time and actually cheaper than I expected. Shuttle service was also on time and friendly drivers. More

by swkdfnpc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tori
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Jan 29, 2021 -

Handy Toyota responded

Thanks so much for leaving us a review! It's great to know that Tori could make your visit to our service department a good experience. Let us know if you ever need anything in the future!

January 27, 2021

I went in with an engine leak and in need of a new battery. It was a quick and painless experience with Mike Bishop taking care of me. More

by Danielle.Roberts
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Bishop
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Jan 28, 2021 -

Handy Toyota responded

Hi Danielle, thanks for leaving us a review! It's wonderful to hear that Mike could put you at ease during your Camry's service, and that you're back out on the road. Thanks for stopping in, best wishes!

January 26, 2021

Excellent service every time! Darren took great care of me in service and I was kept updated through out the whole process! The updated service lane also looks great and makes it more accessible to custome More

by dparadee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darren Callan
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Jan 27, 2021 -

Handy Toyota responded

Thanks so much for your review! We're very happy to hear Darren could make your recent visit to our service department a good experience. Glad you like the new service lane as well! Take care, and let us know if you need anything else in the future!

January 25, 2021

Very friendly. Listened and accommodated. May have not had a complete color selection but the vehicles that I was able to chose from, were perfect. More

by Stephaniemillerreid
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samantha Laurencelle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Bachelder
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Jan 26, 2021 -

Handy Toyota responded

Thanks so much for your review! Sorry about the limited color selection, those 2021 models are flying off the lot still! It's great to hear you were able to take home a great new vehicle regardless. Let us know if you ever need anything in the future, and we'll see you out there on the road!

January 24, 2021

Christine was very knowledgeable about the vehicle we were interested in and anything she didn't know she was honest and quickly got the answer. We never felt pressured to buy. Very good experience. High More

by juliet
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christine Brock
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Jan 25, 2021 -

Handy Toyota responded

Thanks so much for your feedback, Juliet! It's great to hear that Christine could make your recent purchase with us a pleasant and straightforward experience, and that you left our dealership completely satisfied. Congrats on the new Highlander, hope you're loving it!

January 23, 2021

Every since I bought my 2018 Toyota Camry I’ve always brought my vehicle to Handy’s for service. The mechanics are well knowledge and they do excellent service. Everyone is extremely friendly and they tr More

by tracker05483
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Luneau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Luneau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Luneau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mason Maltais
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael B., Reg Howard
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Jan 25, 2021 -

Handy Toyota responded

Thanks so much for your feedback! Customer satisfaction is the name of the game at Handy's, and we're very glad to hear that your experiences with our sales and service departments have been nothing but positive. Your loyal business is much appreciated, and we look forward to seeing you again when it comes time for you next service!

January 20, 2021

Darren has been very helpful with getting my cars in to be serviced. I would recommend him and i would come again:) He goes above and beyond. More

by iajem
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darren
Report | Print
Jan 20, 2021 -

Handy Toyota responded

Thanks for your review! It's wonderful to hear that Darren has been able to make your visits to our service department nothing less than outstanding. Your recommendation is much appreciated, and we look forward to seeing you again when it's time for your next service!

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