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Handy Toyota - Service Center

St. Albans, VT

4.5
1,414 Reviews

1,414 Reviews of Handy Toyota - Service Center

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March 01, 2021

Handy's always treats me right from sales to service. My service adviser today was Tory , and I would give her a 5 star. Tom Walsh tory More

by tom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victoria Barbagallo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2021 -

Handy Toyota responded

Thanks for your feedback, Tom! Glad to hear you've had nothing but pleasant experiences with our sales and service departments. Your business is much appreciated!

February 26, 2021

Great service as always. Victoria was very nice, as well as the rest of the team. Above and beyond what I expected. I look forward to the next service. More

by duey2e
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Luneau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Paquette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victoria Barbagallo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dakota Phenix, Rich Furniss
Feb 26, 2021 -

Handy Toyota responded

Thank you so much for your feedback! It's wonderful to hear that our team could make your recent service appointment such an outstanding experience. Let us know if you ever have any questions or concerns in the future, take care!

February 25, 2021

Jason provided excellent customer service. He was attentive to my request and processes matters efficiently. He explained the benefits of the leased vehicle as well as provided a follow-up appointmen More

by barbie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Paquette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 25, 2021 -

Handy Toyota responded

Thanks so much for your review! We're so glad to hear that Jason could help you out during your last service with us and make it a positive experience. Let us know if you ever have questions or concerns in the future!

February 23, 2021

I went in for service today Tory was my service professional. she was very professional very helpful I was actually out of the dealership in less time than i had anticipated unheard of nowadays wou More

by jill.tim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tory
Feb 23, 2021 -

Handy Toyota responded

Your review is much appreciated, Tim! We're so happy to hear that Tory could make your recent visit to our service department such a positive experience. Stop by anytime to say hello, or of course if you have any questions or concerns with your vehicle. Take care!

February 18, 2021

Elizabeth was my service advisor for my 1st free oil change after purchasing a 4 Runner at Handy Toyota. Not only am I absolutely in love with the vehicle, but the purchase-package-perks are great too! More

by Ashley S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elizabeth Bockus
Feb 19, 2021 -

Handy Toyota responded

Thanks so much for your review, Ashley! We're so glad to hear that your loving your 4Runner, and that Elizabeth could make your most recent visit to our service department a positive experience. Don't hesitate to let us know if you have any questions or concerns in the future, we're always happy to help!

February 16, 2021

Darren Callan is outstanding to go along with Handy Toyota's outstanding service, prompt courteous service with easy to understand explanations, this is the only service dept. for my car for sure! More

by vtmichaelb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darren Callan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 16, 2021 -

Handy Toyota responded

Thanks so much for your review! We're so glad to hear that Darren could make your visit to our service department such a pleasant experience. We look forward to seeing you again when it comes time for your next service, take care!

February 16, 2021

Kevin Bushey was the service consultant for my cars inspection today and everything went friendly, courteous, smooth and fast, even during a snow storm. Good job! More

by marko
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Bushey
Feb 17, 2021 -

Handy Toyota responded

Thank you for your review! Glad to hear Kevin could get your inspection done in a timely manner so you could get home safe. Let us know if you ever need anything in the future!

February 15, 2021

In general I like the dealership, friendly courteous staff. However I have had an apparently difficult to diagnose problem that this is the second time I brought it in for and got the same answer for. More

by biker1vt
Recommend Dealer
No
Employees Worked With
John Carroll
Feb 16, 2021 -

Handy Toyota responded

Hi there, thanks for taking the time to leave your feedback. We do apologize for the delay in getting your vehicle properly diagnosed, and understand that you have spoken with our service team since then to come up with a plan to address the issues. Your patience is much appreciated, and we wish you all the best.

February 07, 2021

I had my 2017 tundra serviced with and oil change and a tire rotation i would like say that the service was excellent the customer service was excellent and the service consultant her name was Elizabeth wa More

by bobbybassv@gmail
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mason Maltais
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Elizabeth
Feb 08, 2021 -

Handy Toyota responded

Thanks for taking the time to write about your experience with our service department! It's wonderful to know that Elizabeth could make your most recent visit a positive one for your Tundra, and that you've had nothing but pleased with our dealership. Thanks for your loyal business, and we hope to see you again!

February 04, 2021

Great service - highly recommend this dealership - on the ball! Tory greeted me and had me in and out on time and took the initiative to schedule next service required for vehicle. More

by dawndensmore
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tory
Feb 06, 2021 -

Handy Toyota responded

Thanks so much for your feedback! We're happy to hear your recent state inspection with us went smoothly, and that Tori could make your visit to our service department a pleasant experience. Thanks for coming in Dawn, let us know if you need anything in the future!

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