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Handy Toyota - Service Center

St. Albans, VT

4.5
1,414 Reviews

1,414 Reviews of Handy Toyota - Service Center

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November 04, 2024

Exceptional customer service and quality work. They went the extra mile in assisting with getting my tires in the car after a seasonal swap. I was in and out within an hour and will definitely be More

by kaytaylor2013
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ethan Raymond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2024 -

Handy Toyota responded

Thanks so much for your review! We appreciate you leaving us one!

November 04, 2024

I called and made an appointment for Friday for my regular maintenance. I added on that I was having brake malfunctions and lights coming up on the dash. I came to my appointment. I waited two hours a More

by john@wdbrownell.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Naim Qubrosi
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2025 -

Handy Toyota responded

Thank you for your feedback, John. I can see how this situation would be frustrating. This will help us with our communication so things like this don't happen in the future. We do appreciate your business.

November 04, 2024

I just learned my inspection expired. No one mentioned it at the dealership when it was there two weeks ago! More

by Lisa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Naim Qubrosi
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2025 -

Handy Toyota responded

Thank you for your review. We value your feedback and will use it to improve our service. We can see how that could be frustrating and would never be our intention to let you leave without addressing this. This feedback allows us to improve our process.

November 04, 2024

Understanding helpful friendly great work very happy and satisfied with people and services would recommend More

by rd.schultz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Westen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2024 -

Handy Toyota responded

Thanks for your review! We appreciate you leaving us one!

November 04, 2024

Excellent dealership, super clean and everybody working there seems to enjoy their job. They will take care of you, well worth the trip. More

by cbrown8998
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Errol Rule
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Paquette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darren Callan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victoria Barbagallo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Laflam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ethan Raymond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Naim Qubrosi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alan Brown, Adrienne Bowman, Morrell Bunbury
Nov 05, 2024 -

Handy Toyota responded

Thanks for your review! We really appreciate you leaving one!

November 02, 2024

Handy Downtown has always done a great job on my vehicle's and I never have to wait weeks for a appointment. More

by jmorrissette17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victoria Barbagallo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2024 -

Handy Toyota responded

Thank you for your review! We really appreciate you taking the time to leave us one!

October 30, 2024

EXCELLENT DEALERSHIP HAVE PURCHASED 5 VEHICLES FROM THEM. EMPLOYEES ARE FRIENDLY. WAITING ROOM IS CLEAN AS IS THE SHOWROOM. More

by CNCARP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ethan Raymond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2024 -

Handy Toyota responded

Thanks for your review! We appreciate you taking the time to leave us one!

October 29, 2024

Great service, always. They accommodate what I need and fit me in pretty quickly, whatever is needed. More

by ART
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Westen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 29, 2024 -

Handy Toyota responded

Thanks for your review! We appreciate you leaving us one!

October 29, 2024

All good but every time my car goes in for service the doors and steering wheel are covered in grease. More

by heidipeduzzi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Brown
October 29, 2024

Dealership and service department is getting better than in the past. This survey with a 15 word minimum stinks! Get ride of the requirement and fire whoever thought of it! More

by spiekermannalene
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Naim Qubrosi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alan Brown
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