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Hansen Motor Company - Service Center

Brigham City , UT

4.7
847 Reviews

847 Reviews of Hansen Motor Company - Service Center

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June 04, 2018

Oil change and new front tires Great service. Friendly staff. I would highly recommend this company. Service was excellent and timely. Price on the tires could be a bit better, but More

by vdavis0727
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Read
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Leishman
4.0
This rating includes all reviews, with more weight given to recent reviews.
June 02, 2018

Great service. Friendly personal. They treat me with respect. They remember me and call me by name. I know I can depend on them doing what is needed. Thanks More

by gracekling
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Leishman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Valberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Varney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Art Petersen
May 31, 2018

Good service / high price The people were friendly but I felt like they could have gone more out of their way to give me price saving options - like charging the battery and se More

by clinemi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : I am not sure who I worked with.
Jun 05, 2018 -

Hansen Motor Company responded

We apologize for your feeling of not giving you more options. It is always our desire to help our customers in the cheapest and most expedited manner possible. We would be more than happy to talk to you about any further questions you have or what other options you had at the time of service. Once again, thanks for your business and we look forward serving you in the future. Dan Hansen

May 31, 2018

Very pleased with Hansen Motor service After the second visit the Service manager knew me by name. The tecnhnitions diognose my problems well and I’m very pleased with the repairs.. More

by Row
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Valberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Varney
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2018

The service guys are great The service guys are the best they always treat you like you're the best I've recommended them to everyone that I know. Awesome More

by RPETEREGGIE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Hansen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Leishman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Valberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Varney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Art Petersen
May 17, 2018

Included me in the iformation of the diagnosis. The technicians were excellent and the service writer was very helpful in resolving the issue with replacement of battery. He was very informative wit More

by riddle1905@yahoo.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyler Valberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I think was his name.
May 16, 2018

Repaired 30K in water damaged cars Cody in service is the SHIZZ!!! I have worked with tons of new,used and independent auto dealers over the years. I run my own RV service department. More

by darren12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Varney
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2018

Oil and lube They are always good to get me in. They do a great job in a timely manner and they have great customer service. Hansen motors are always great to wor More

by laulee9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Hansen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Valberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2018

WORST CAR EXPERIENCE EVER Let’s talk about the absolute worst customer service that I have ever experienced in my entire life. Not only did they hold my vehicle for over a week More

by Kas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jon Leishman
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Valberg
1.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Varney
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2018 -

Hansen Motor Company responded

Kristen, as we discussed, due to the problem of not being able to start your car because of electrical issues. It was a very drawn out process since it wouldn't start for several days and we were instructed by you to not pursue any further diagnosis. We feel your frustration of having a car that doesn't start correctly. Because of that we did not charge you for any services. Hopefully you find an inexpensive fix and we wish you many miles of happy driving!

December 18, 2017

Great experience I had a great experience working with Cameron at Hansen Motors. He was very knowledgeable about the Yakima brand and products and even helped me out b More

by JJH325
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cameron Hansen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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