
Harbro Sales & Service Inc
Whitinsville / Webster, MA
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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"Overall Excellance" I have been dealing with Harbro since 2001. They are by far the best car experience ever. The service is second to none. Harbro and all of their em I have been dealing with Harbro since 2001. They are by far the best car experience ever. The service is second to none. Harbro and all of their employees seem to make decisions as if they were on the other side of the desk/counter. In other words "They truly feel your pain". As I have for years and will continue to recommend/suggest that people call Harbro for any automotive need at all. More
Made buying a car "hassle free" I was apprehensive about trying to buy a car. Ethan made me feel comfortable right away and Mike went above & beyond in getting me both a car and fin I was apprehensive about trying to buy a car. Ethan made me feel comfortable right away and Mike went above & beyond in getting me both a car and financing that was perfect for me. I walked away with a great car and a great car shopping experience. I would recommend, everyone who is shopping for a car, to stop in at Harbro and see for yourself. They really care! Amanda Belanger More
Tire Pressure Light on Stopped in @ Harbro today on way home from work. My Kia Forte tire pressure light was on. The service manager asked a technician, John, to check it ou Stopped in @ Harbro today on way home from work. My Kia Forte tire pressure light was on. The service manager asked a technician, John, to check it out for me. Within 10 minutes he had checked ALL my tires & added air! (Turns out they were set too low!) No charge! Friendly service! Love these guys! Thanks so much for the continued great service! Oh & we LOVE our Kia Forte! We were die hard Toyota owners, but no reservations whatsoever about our Kia purchase from Harbro two years ago! Great car! We like it even more than you assured us we would! :) More
Brilliant Customer Service HarBro Customer Service is top notch. I bought my new Yaris this past April and have been to the service department on several occasions for routine m HarBro Customer Service is top notch. I bought my new Yaris this past April and have been to the service department on several occasions for routine maintenance. The entire process starting with making the appointment, by telephone or just stopping in, right through delivery of service is top notch. John, the service advisor is very accommodating and goes above and beyond when it comes to satisfying all requests. I recently lost a hubcap. John took the time to not only look online for a replacement but while I waited for the service to be completed on my car, he located one very close by for a reasonable price. I am so very pleased with all the aspects of this dealership. And am very happy to do business with and recommend HarBro to friends and family. More
Highly Recommend! After hearing many bad reviews about Harbro and having one bad experience myself in the past I was very reluctant to try it again, but I am so glad I After hearing many bad reviews about Harbro and having one bad experience myself in the past I was very reluctant to try it again, but I am so glad I did. I purchased a 2006 Nissan Murano and I am so happy with my decision. Ethan Rawson was incredible from the start! He is everything you want in a car salesman. He did not push me to purchase the car, he wanted to make sure I loved everything about it first and that it would be affordable for me. He took the time to sit and go through all the different payment options for me and we found one that would fit my budget. I had many visits into Harbro before deciding to purchase the vehicle and his patience and guidance was very much appreciated. He explained everything throughout the whole process and was very trustworthy. The only issue I had with the vehicle was addressed and fixed right away and I have had no further problems since. I highly recommend the Harbro team for anyone looking to purchase a used car. My experience was very rewarding and I am so glad I gave them a shot. I suggest you do the same! More
Service Quality I recently brought in my two vehicles ( which were purchased from Harbro ) for their winter readiness service. As in the past, John and the service d I recently brought in my two vehicles ( which were purchased from Harbro ) for their winter readiness service. As in the past, John and the service department did an outstanding job checking my vehicles and doing what was necessary to ensure that the vehicles were in top running condition. Their service department is outstanding. I have been a customer of Harbro for nearly thirty years and I can't imagine even thinking about going to another dealer. Their entire staff - office, sales, and service - are committed to providing the best service possible to all of their customers. They are always trying to make your car purchasing experience and servicing experience as comfortable and stress-free as possible. Above all, the staff at Harbro treats each customer with the respect and dignity that they would like to be treated with. I would recommed Harbro Sales and Service to anyone wishing to purchase a vehicle or have one serviced. More
Review of Harbro Auto I'm not typically a fan of the car-buying experience, however, Harbro changed that for me. They'd been recommended to me by my sister and brother-in- I'm not typically a fan of the car-buying experience, however, Harbro changed that for me. They'd been recommended to me by my sister and brother-in-law who'd had a great experience with them and I was not disappointed. Their easy manner plus their knowledge & experience with Jeeps (the make I was leaning towards in my search) immediately made me comfortable with them. The Jeep Wrangler Unlimited I was interested in was not yet in their lot, but they kept me updated on the progress. Due to my own procrastination - I needed a vehicle for winter driving - I was up against the clock a bit, hoping winter in New England would hold off just long enough as my current vehicle was terrible in the snow. They put my mind at ease, letting me know that I could use a loaner if Mother Nature had a different schedule! Dave and Mark are fair and truly customer-oriented. I'm always looking to do business locally, and will recommend them whole-heartedly. Thanks for the great experience! More
Chevy Equinox Highly recommended! They take customer service very seriously. I will not shop any where else for a vehicle after my recent purchase! They absolutel Highly recommended! They take customer service very seriously. I will not shop any where else for a vehicle after my recent purchase! They absolutely stand by their vehicles. Service department was very knowledgeable. Ethan was a very friendly and no pressure salesman! Definitely a ????? dealer for used vehicles!! They surpass their reputation! More
Randall is thrilled! I worked with Tim and Mark via e-mail in the purchase of my car. They made it the most wonderful buying experience I have ever had. I described to M I worked with Tim and Mark via e-mail in the purchase of my car. They made it the most wonderful buying experience I have ever had. I described to Mark what I needed/wanted in a vehicle, the payment, the features, etc and he found the one that more than met my needs and lifestyle. I am the proud owner of a 2013 Kia Optima LX -- could not be happier. Even my teenage boys and their friends think that Dad has "such" a cool car! Thank you, Tim and Mark, for making my car buying experience so stress-free and such a pleasure. More
Couldn't Ask for More! Whenever I think about buying a car, Harbro is the first place that comes to mind. They treat you like family! I'm a young female so its daunting to t Whenever I think about buying a car, Harbro is the first place that comes to mind. They treat you like family! I'm a young female so its daunting to think of doing this process alone. All the people here make you feel totally at ease. There is no pressure and you don't feel like you are getting bamboozled. I have purchased two used cars from them. Well, three to be exact. The second car I purchased I wasn't completely happy with; it just wasn't my style. So they worked with me to find me new car and I switched, no hassle, no questions asked. Where else can you exchange a car purchase? That's why I go to them! I know if I'm not completely happy they will make sure to change that. They care about people. Everyone I have worked with is great, from sales to service. They all go above and beyond to take care of everything for me. I will continue to buy from them and recommend them to everyone I know. More