Harbro Sales & Service Inc

Excellent service at the Webster location; always helpful, very eager to fix the problem. Went above and beyond the call of duty to make sure my need was met! helpful, very eager to fix the problem. Went above and beyond the call of duty to make sure my need was met! More

Thank you for taking great car of my daughter's car. Now I don't have to listen to squealing belts every morning! Great Service at a Great Price!!!! Merry Christmas! Now I don't have to listen to squealing belts every morning! Great Service at a Great Price!!!! Merry Christmas! More

They made my car buying experience painless. I called first to tell them what I was looking for. When I got there they had multiple SUVs ready for me to try. There was no high pressure sales and I was ab first to tell them what I was looking for. When I got there they had multiple SUVs ready for me to try. There was no high pressure sales and I was able to relax and test drive each one at my pace. I am very grateful and I got exactly the vehicle I was looking for. Thank you. More

I have never been a fan of buying a car until now! Everyone at Harbro that I worked with was amazing. So helpful and they made sure I was happy. They all worked together to get me exactly what I wante Everyone at Harbro that I worked with was amazing. So helpful and they made sure I was happy. They all worked together to get me exactly what I wanted. More

Once again, another great experience with Harbro. My SUV went in for service, and not only was the service prompt and friendly, the staff informed me of another problem and was able to fix it under my exten went in for service, and not only was the service prompt and friendly, the staff informed me of another problem and was able to fix it under my extended warranty. The staff at Harbro is in tune to today's busy schedules and always gets me in and out conveniently. This is my fourth vehicle through them and I will always keep my business with the local, friendly people of Harbro. More

The reason I gave this rating is because I bought a van from them, it was a very relaxed experience for me, no pressure and they were so nice. I had a problem with the van when I got it home, they took it from them, it was a very relaxed experience for me, no pressure and they were so nice. I had a problem with the van when I got it home, they took it right back, gave me a rental, fixed the van and made sure I was happy with the repair. I would highly recommend this dealership. It's like they're a big family and they made me feel welcome and glad I walked through the door! More

I had a really good vibe when talking to everyone they just want to help you as much as they can I really enjoyed buying a truck from them and I would recommend going there to anyone looking for a good ve just want to help you as much as they can I really enjoyed buying a truck from them and I would recommend going there to anyone looking for a good vehicle for a good price thank you again for my truck couldn't be happier More

I have been a customer of Harbro Auto since they started in 1973 and I can't think of a reason to go anywhere else. In today's business environment where customer service seems to be a lost art the people a in 1973 and I can't think of a reason to go anywhere else. In today's business environment where customer service seems to be a lost art the people at Harbro Auto "get it". Like everyone else Harbro Auto utilizes the latest in sophisticated technology that allows you to research inventory and prices, schedule appointments on line, communicate, post reviews, etc but what sets them apart from all others is their attention to customer service! From the moment you walk in the door you will notice the difference finding employees friendly and knowledgeable, taking the time to answer any/all questions, and providing you with the information necessary to make an informed choice. On my most recent purchase of a 2011 Honda CRV I worked with salesperson Dave Curini, we concluded the sale on a Saturday and agreed on a pick up of new vehicle the following Wednesday at 6:30. When I arrived at 6:30 the vehicle was perfectly detailed and waiting for me right outside the office. Dave then proceeded to cover all the necessary paperwork and in a very personable and professional manner took the time to make sure all the information was completely understood. From start to finish the process of purchasing a vehicle couldn't have gone better and I walked out feeling like the most important customer Harbro Auto has ever had although I think every Harbro customer feels the same way. Want a new "old fashioned" experience, go to Harbro Auto and see how customer service is really done! More

It was very easy to make an appointment at the Webster location to get my car in for service. Chris, Dan and Eddie were very helpful. Their work was great and it wasn't as hectic as other repair/service s location to get my car in for service. Chris, Dan and Eddie were very helpful. Their work was great and it wasn't as hectic as other repair/service shops. I'd gladly recommend their level of service to family and friends in the future. More

After two other mechanics and garages said this would be an expensive fix, if they could even fix it, Harbro's observed the issues and used both experienced technicians to correct what no one else could fin an expensive fix, if they could even fix it, Harbro's observed the issues and used both experienced technicians to correct what no one else could find. Saved me time from missing work and definitely a very reasonable price savings from what other garages had estimated. Thank you to all the help, and a very friendly bunch of people to deal with. I have found a new garage for this vehicle and a great garage to recommend to all my clients if they need this type of service. I can not thank Chris Chumsae and Dave Justus, the ASE Certified Master Techs. enough. More