Hardy Superstore

Had an awful experience with Daniel Fisher at Hardy Superstore today. I planned to come look at and likely buy the 2022 Toyota Avalon. I texted Daniel when I left at 10:00 this morning to tell him I’d Superstore today. I planned to come look at and likely buy the 2022 Toyota Avalon. I texted Daniel when I left at 10:00 this morning to tell him I’d be there around 12:00. He replied “sounds good.” We got to the dealership and saw the Toyota parked near the office and looked it over. We walked inside and introduced ourselves to Daniel and he went off to get the key. He came back a few minutes later to tell us that it had been sold. That is completely unprofessional. Why didn’t he tell me when I texted him that it was sold or that someone was test driving it? We drove two hours each way for nothing. I understand that vehicles can be sold, but do me the courtesy of letting me know so I don’t waste my time. “We have other vehicles you might be interested in.” Unless you have another 2022 Avalon, I have less than zero interest. Not the way Hardy Superstore should do business, or maybe this is just the way you treat all your customers. Very disappointed. More

My wife and I have worked with Graham McCormick now for our third used car. He does a great job and treats us well. our third used car. He does a great job and treats us well. More

Hands down the best experience I've had with a dealership! I bought a vehicle from out of state, and the deal was done within a few hours. All in all, it took about 20 minutes of my time! dealership! I bought a vehicle from out of state, and the deal was done within a few hours. All in all, it took about 20 minutes of my time! More

no comments at this time. I do not write reviews. no comments at this time. I do not write reviews. no comments at this time. More

Shady people. I want to personally call out Bryan McGarity. The 2021 Rav4 I purchased had active mold in the vehicle. Unless you are nose blind the rank smell insi I want to personally call out Bryan McGarity. The 2021 Rav4 I purchased had active mold in the vehicle. Unless you are nose blind the rank smell inside should have been a clue for someone to say something! Never bothered to look into this. I know people had to have been inside this car. I even found a code reader in the back spare tire well. This is where there was standing water. They all stood there and let me leave with a vehicle that was a health hazard. Don't trust them with your life like I did. If you see Bryan McGarity know you are NOT talking to an honest man. I took this car to a dealership that actually traced the problem and did the right thing. Hardy Superstore is NOT THAT KIND OF PLACE! More

MR. DAVENPORT is a great salesman and a wonderful human. He will take care of you. THANK He will take care of you. THANK More

From the beginning I was not pleased for it was tough to get someone on the telephone to speak with. Once I was able to speak to Steve things went VERY well from there. Timing I’m sure is always a sensitive get someone on the telephone to speak with. Once I was able to speak to Steve things went VERY well from there. Timing I’m sure is always a sensitive subject with all customers, so yes it took way too long, yet allowed your staff be relational which made my experience better. Steve represented the highest level of customer service and Lee was fair with my requests. My only comment for improvement would be to have more finance folks to improve the closing time to move faster. I arrived after three phone conversations, thinking we were ahead of the game. Yet it took 2 1/2 hours to complete the deal. Yes they were short handed which did not help but all involved were very courteous and apologized for my wait. My overall experience was a good one and my return to Hardy will be expected. I will also give my recommendation for Steve Garner to anyone I speak to. Thank you all More

Was friendly, straightforward, and simple. Would recommend to others if they are looking for a car or truck. Would recommend to others if they are looking for a car or truck. More

Robert Glover is a great salesman and a wonderful human. He will take care of your vehicle needs, no question. I really like that Hardy thoroughly goes through the cars that are for sale on their lot. I f He will take care of your vehicle needs, no question. I really like that Hardy thoroughly goes through the cars that are for sale on their lot. I feel comfortable buying any car on their lot because of this extra step they go through. More

Great Car Buying Experience dealing with Tyrone. He was very professional and transparent. The whole experience was convenient. He was very professional and transparent. The whole experience was convenient. More