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Harry Robinson Buick GMC

Fort Smith, AR

4.8
2,827 Reviews
We are a New Buick & GMC dealer selling all makes and models of preowned vehicles. We also provide GM Certified Service, Parts & Accessories. We also have a full-service Body Shop working on all makes and models and accepts all insurance. •Harry Robinson has the largest inventory of the premium brands Buick and GMC. •We also have the largest Pre-Owned selection in the River Valley. •We give you more in trade. •All of the knowledgeable sales professionals have been thoroughly trained by GM on the products we offer. •We score top in customer service both in sales & service. Remember service is a major part of the sale and for Harry Robinson it’s not just service, it’s certified service. Call, E-mail or come by and see for yourself!
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6000 South 36th Street

Fort Smith, AR

72908

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Showing 2,827 reviews

June 27, 2019

Best service by far Kaleb and Michelle were great. Very professional and willing to help in anyway. The shop service went above and beyond than I ever imagined. Quality w More

by osie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle and Kaleb in the body shop
June 26, 2019

Great Experience! Hunter went above and beyond to help me find the perfect car! From helping choose the car itself to making me feel comfortable with the purchase, I wo More

by crob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hunter Means
June 25, 2019

Relaxed and professional Our car buying experience was great. It was handle in a relaxed, laid back fashion while still providing top notch professional service. Enjoyed havi More

by CESEMOORE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Archer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Patterson, Jerry Corley
June 25, 2019

Amazing service! The people are just amazing and the kindest. Best service I’ve ever experienced. They was all very polite and nice. Highly recommend to anyone! More

by Sarahrose15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pam Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Hesson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Day, Naisleth Day
June 25, 2019

great dealership I was satisfied with the negotiations. The process was a bit long and the training on the new vehicle was way too long but that was due to the car be More

by new yukon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pam Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Saralinna Azis
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Seth Hill
June 24, 2019

Fantastic customer service from the moment I walked In From the moment I walked in I was treated with respect and I you could tell Adrianna genuinely cared about my needs involving the truck I needed. Woul More

by Mjoiner14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Hesson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adriana Burton
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 23, 2019

A guy bought a pickup Adrianna was a great help! She’s very professional and got me what I was looking for. I felt like the finance guy needed some help along the lines of More

by Pivkupguy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adriana Burton
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 23, 2019

Buying a vehicle I knew what I wanted and Jerry was very helpful at getting that done for me. If you’re looking for a vehicle and a good deal Jerry Corley is the guy. More

by Klong
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Corley
June 22, 2019

2013 tuson went to Harry Robinson to get a car well they pushed me into getting one then it needed struts and they wouldnt put them on More

by Graig
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Adam Archer
1.0
This rating includes all reviews, with more weight given to recent reviews.
Alexis Brown
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2019 -

Harry Robinson Buick GMC responded

Mr. Graig, Thank you for your feedback. The vehicle needed rod links, which we replaced at our expense ($300). The struts did not show indication of needing immediate replacement. Unfortunately, the vehicle has 98,000 miles and a warranty was not purchased. If there's anything further we can do to help you please give our customer experience manager, Alexis a call at 479-646-8600.

June 22, 2019

Great service We had been to another dealership earlier and the sales person didn’t really act like he what he was doing. Our experience at Harry Robinson was much More

by Cathy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pam Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Saralinna Azis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Day, Naisleth Day
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