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Harry Robinson Buick GMC

Fort Smith, AR

4.8
2,827 Reviews
We are a New Buick & GMC dealer selling all makes and models of preowned vehicles. We also provide GM Certified Service, Parts & Accessories. We also have a full-service Body Shop working on all makes and models and accepts all insurance. •Harry Robinson has the largest inventory of the premium brands Buick and GMC. •We also have the largest Pre-Owned selection in the River Valley. •We give you more in trade. •All of the knowledgeable sales professionals have been thoroughly trained by GM on the products we offer. •We score top in customer service both in sales & service. Remember service is a major part of the sale and for Harry Robinson it’s not just service, it’s certified service. Call, E-mail or come by and see for yourself!
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6000 South 36th Street

Fort Smith, AR

72908

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Showing 2,827 reviews

September 30, 2019

We always enjoy dealing with Harry Robinson for our car buying needs! James and Johnny Durham are the best guys to work with! Thank you! More

by Chanda Adams
Recommend Dealer
Yes
Employees Worked With
James Durham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Johnny Durham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Saralinna Azis
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 30, 2019

Super great knowledgeable team of individuals who know their roles in the workplace. A seamless machine that works hard to make your experience unique and timely. This was not a typical trip to the dealer More

by Jhope1281
Recommend Dealer
Yes
Employees Worked With
Pam Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Saralinna Azis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hunter Means
September 30, 2019

Everyone that helped me was so polite and helpful and did everything they possibly could to make sure I left satisfied. HIGHLY RECOMMEND this place! More

by jc1329
Recommend Dealer
Yes
Employees Worked With
Marty Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
Saralinna Azis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Seth Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Taylor Craft
September 30, 2019

Good experience Competitive on price and didnt try to "sell" anything we didnt need, they were able to get us in/out quickly - would buy from again More

by Price matters
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Saralinna Azis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Day, Naisleth Day, Taylor Craft
September 29, 2019

Ok fair price Could use more salesman on the parking lot came to look at this car and no one came out to try and sell it. I had to call about it. More

by andrea
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Seth Hill
4.0
This rating includes all reviews, with more weight given to recent reviews.
September 28, 2019

New vehicle Everyone is very helpful and they are wonderful and the best dealership I have dealt with some amazing people here. We will be back. Thank you all More

by Patricia Denton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Schumacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Saralinna Azis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Day, Naisleth Day
September 27, 2019

Great experience! Great dealership and salespersons. Would highly recommend! Was able to make the deal over the phone which made the process efficient. Overall experi More

by Jkizer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Saralinna Azis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Day, Naisleth Day, Taylor Craft
September 23, 2019

Mr.Jones39 I am very satisfied with my new Silverado truck. Jimmy Ramsey, Saralinna Wilson and Marty Phillips were all helpful. Saralinna did well explaining the More

by Happy customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pam Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marty Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
Saralinna Azis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jimmy Ramsey
September 19, 2019

Excellent service This was the quickest process and all with the most caring and respectful help in explaining and finalizing everything in a matter of just a couple ho More

by Rebel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Corley
September 19, 2019

Shady they show a price online then tell you its higher We saw a truck out front and look it up on their website,so we pulled in and test drove it and then the salesman said the price would be higher becaus More

by JJ
Price
Recommend Dealer
No
Employees Worked With
Harrison Hunter
Sep 20, 2019 -

Harry Robinson Buick GMC responded

The truck you were inquiring about had just had a lift and the price had not yet been adjusted. It takes until midnight for the price adjustment to update. We do not bait and switch & would be happy to sell the vehicle at the original price plus the cost of labor to take off the upgrades. I apologize for the inconvenience it caused.

Sep 22, 2019 -

JJ responded

That is not true you had it on the internet the next day still for that price I know this because I was showing my friends.False advertising and bait and switch,Believe me I will tell everyone I know.

Sep 23, 2019 -

Harry Robinson Buick GMC responded

I'm sorry your opinion has been jaded. We do not bait & switch. We're a reputable dealer, we pride ourselves on doing the right thing & always do our best to make every customer happy, lifelong customers. The pricing was updated. Perhaps you could clear your cache.

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