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Harry Robinson Buick GMC - Service Center

Fort Smith, AR

3.4
136 Reviews

136 Reviews of Harry Robinson Buick GMC - Service Center

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November 13, 2019

We originally went in to get our truck serviced and decided to purchase a new Buick. This dealership provides excellent customer service from their service department to their sales department. Johnny More

by larryvinc
Recommend Dealer
Yes
Employees Worked With
Jon Schumacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Johnny Durham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Saralinna Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cameron Selby
October 29, 2019

Customer Service Just wanted to say thank you to Cameron Selby in the Service Department for taking care of the wheels on our Buick Lacrosse and to our grand daughter More

by John and Pat Dixon
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cameron Selby, Crystal Morris
September 18, 2019

Excellent experience. I would like to say thank you to the team day for the great service, nice people. Saralinna helped me to connect my phone, and was very patient. More

by Soledad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Hesson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Saralinna Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Day, Naisleth Day
June 27, 2019

Best service by far Kaleb and Michelle were great. Very professional and willing to help in anyway. The shop service went above and beyond than I ever imagined. Quality w More

by osie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michelle and Kaleb in the body shop
May 09, 2019

Outstanding Service Advisor My 2017 Buick required service and Jordan Duncan, Service Advisor was very professional and went above and beyond to make my experience positive. Than More

by Hawley's
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jordan Duncan, Service Advisor
April 23, 2019

BODY SHOP IS THE BEST Harry Robinson Body Shop is the only body shop that I will let touch my vehicle. I have taken my truck to them 3 times since 2015 and have been extrem More

by donna braswell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michelle Durham
December 28, 2018

Service The service department was very good at taking care of the issues with my vehicle!! I really appreciated that I didn’t have to wait very long!! More

by MissDea
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Hesson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy Jones, Audry Kimberling
November 27, 2018

New car Audrey kimberling and Taylor craft did an amazing job getting me in the car I wanted. Thank you very much. Great job again you guys rock. More

by Johnbailey1
Recommend Dealer
Yes
Employees Worked With
Mike Hesson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Audry Kimberling, Taylor Craft
November 14, 2018

Oil change Time spent waiting was minimal. Staff was exceptional. Waiting area was warm and clean with coffe and snacks available. Overall was an outstanding job More

by April59
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cameron Selby
October 28, 2018

Enerency help My battery died. You came right away to jump car, and I was out of the shop in 90 minutes on my way to Dallas. Thanks More

by Charles42
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randy Jones, Brian Godbey, Cameron Selby, Jeff Baxter