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Hassett Ford Lincoln Subaru of Wantagh
Wantagh, NY
920 Reviews
Now in our fourth decade serving Long Island's automotive needs, Hassett has earned a reputation for excellence in exceeding customer expectations in both sales and service. Our tireless dedication to creating higher standards for automotive buying and ownership satisfaction has led to the development of our exclusive CUSTOMER FIRST PROGRAM that comes with every car purchased.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
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Showing 920 reviews
January 12, 2021
I brought my truck in for an oil change and tire rotation. It is always a fast, easy and stress free experience. Couldn't be better. rotation. It is always a fast, easy and stress free experience. Couldn't be better. More
by Mitch B
Employees Worked With
I don't recall my service agents' name
January 11, 2021
I went in for an oil change on a cold snowy day. I thought I’d be there a long time. It was the fastest oil change I’ve ever gotten. As always they are very nice there! thought I’d be there a long time. It was the fastest oil change I’ve ever gotten. As always they are very nice there! More
by Noni3857
Employees Worked With
January 11, 2021
I brought my car in at the appointed time of 9am. Leaving the car. At no time was I told it would not be ready the same day. It was to be a 1-1/2 hour job. When I called at 2 pm I was told it was not yet bei the car. At no time was I told it would not be ready the same day. It was to be a 1-1/2 hour job. When I called at 2 pm I was told it was not yet being worked on and that the dealer was swamped and the car may not be ready the same day. This presented me with problems of picking the car up and having alternate means of transportation. When I told the person I was speaking to she said she was sorry. They then called me at 4:30 to tell me the car was ready obviously taking action after I told the agent I would go elsewhere in the future to buy and service my next Subaru. The idea of appointments and reservations is to have an adequate work force to complete those coming in for service otherwise “appointments” would have little meaning. The system needs work! This is my third time being disappointed in service at Hassett. The first time I was not told that I needed less than half a tank of gas when I come in til the day before service. The second time I was waiting on site while the service was being done and told several people who took in my car. But after waiting over 2 hours for a 30 min oil change I found out that they had not even started the work because they thought I was dropping the car off. After that incident I spoke with the service manager who promised “ improvements” I am afraid Hassett has a long way r to go! Gabe Rothauser More
by Gabe.rothauser
Employees Worked With
Ability Raghu, SuzanneCastellano
January 07, 2021
It was a very smooth experience. We dealt with Alex and he was professional, not pushy at all and got us a very good deal. Would highly recommend Alex and Hasset Ford. he was professional, not pushy at all and got us a very good deal. Would highly recommend Alex and Hasset Ford. More
by George L.
Employees Worked With
January 06, 2021
Every one is very nice and helpful, Alex Balsamo is the best. Kim is also very nice when you make an appointment, we have been a customer for 25 years best. Kim is also very nice when you make an appointment, we have been a customer for 25 years More
by gcks1240
Employees Worked With
January 06, 2021
8 o'clock brought car in . 10am i was made aware of vehicle problems , which were minor and i agreed fix and within 1 hour called that car was ready !!! and this is not the first time this happened!! vehicle problems , which were minor and i agreed fix and within 1 hour called that car was ready !!! and this is not the first time this happened!!! thany you Ford service More
by labonte1
Employees Worked With
December 31, 2020
I was very pleased with the dealership and Jordan who handled my purchase of a new transit very well. Especially these days things were extremely challenging. handled my purchase of a new transit very well. Especially these days things were extremely challenging. More
by Eagleheatingservice
Employees Worked With
Jordan Shein
December 30, 2020
This dealership has the best staff! Courteous, professional, friendly and most of all honest! Our salesman, Jordan Shein, was very knowledgeable, about all aspects of the car. He took the time to professional, friendly and most of all honest! Our salesman, Jordan Shein, was very knowledgeable, about all aspects of the car. He took the time to teach me all I needed to know about my Escape Titanium. Scott, in finances, was fabulous, showing me different options for financing &setting me up with monthly online payment schedule. I would recommend this dealership to anyone I know, and will definitely return, if/when I’m ready for a new car. More
by D. Harkins
December 29, 2020
Excellent service. Took care of me right away. Friendly, professional, helpful staff . A pleasure to do business with. Would highly recommend dealership for service and sales. professional, helpful staff . A pleasure to do business with. Would highly recommend dealership for service and sales. More
by Deborah
December 26, 2020
My wife and I have dealt with John Fanuzzi for years. He always makes everything easy for us. He is incredibly knowledgeable and keeps us informed at all times regarding anything we may need to know about o always makes everything easy for us. He is incredibly knowledgeable and keeps us informed at all times regarding anything we may need to know about our Ford vehicles. Thank you John for everything! Always a pleasure!! More
by kevpurcell71
Employees Worked With
