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Hawk Ford of St. Charles
St. Charles, IL
2,766 Reviews
As a premier Illinois Ford dealer, we have a huge selection of new and used vehicles from which to choose.
We offer Ford service & parts, an online inventory, and outstanding financing options, making Hawk Ford a preferred dealer serving St. Charles, Chicago, Geneva, West Chicago, Carol Stream, Batavia, Elburn, South Elgin, North Aurora, Bartlett, Naperville, Downers Grove, Barrington, Hoffman Estates, Schaumburg, Oswego, East Dundee, DeKalb & Plainfield area Ford buyers.
Ready to set up a test drive? Visit our Chicago area Ford dealership in St. Charles, IL today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,766 reviews
March 07, 2025
Being from out of state, I requested some simple additional information i.e. walk around video and pics. It was so frustrating to continue to receive the wrong information. The salesperson Chris had additional information i.e. walk around video and pics. It was so frustrating to continue to receive the wrong information. The salesperson Chris had no idea what I was asking for. The correspondence was so strange. It utimately cost this dealership a sale because it was the exact car I was looking for and I couldn't get the info I needed. More
by milmic3645
Employees Worked With
Sales Manager
Verified CustomerMarch 05, 2025
we get all of our squad car warranty work done by steve and his team very good to deal with and his team very good to deal with More
by HARRISONGARY
Employees Worked With
Other Employees :
Doug Roby, Juan Guerrero
March 05, 2025
I must say Jeff is a top notch salesman. I've been in sales for 35 years. He is one of the best vehicle salesman I had dealings with. I've been in sales for 35 years. He is one of the best vehicle salesman I had dealings with. More
by BARBIERR616
March 04, 2025
They made sure all my concerns were addressed. I was kept in the loop during the process. I was kept in the loop during the process. More
by JPFATSCH
Employees Worked With
March 03, 2025
Happy to continue buying trucks from Andrew, Nick and the whole team at Hawk Ford. whole team at Hawk Ford. More
by JACK
March 01, 2025
My 2025 F-150 was a special order, due to the specific options I chose. My sales associate was Bill. He was very attentive to my needs. options I chose. My sales associate was Bill. He was very attentive to my needs. More
by DOUGHERTYJPAT
February 28, 2025
Took my car in for recall work. The staff was friendly and efficient. They had a porter drive me home so I didn't have to wait for the work to be done. The staff was friendly and efficient. They had a porter drive me home so I didn't have to wait for the work to be done. More
by AJALOISIO
Employees Worked With
February 28, 2025
Great people and service, easy to communicate with and very people friendly! Very easy to work with. very people friendly! Very easy to work with. More
by SKELLY48
Employees Worked With
Other Employees :
Colin, Aniti (sic), Marisa Case
February 28, 2025
Always good service at Hawk Ford quick lanes on a very busy day at the dealership busy day at the dealership More
by PEACHESRIFE
