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Hawk Ford of St. Charles
St. Charles, IL
2,765 Reviews
As a premier Illinois Ford dealer, we have a huge selection of new and used vehicles from which to choose.
We offer Ford service & parts, an online inventory, and outstanding financing options, making Hawk Ford a preferred dealer serving St. Charles, Chicago, Geneva, West Chicago, Carol Stream, Batavia, Elburn, South Elgin, North Aurora, Bartlett, Naperville, Downers Grove, Barrington, Hoffman Estates, Schaumburg, Oswego, East Dundee, DeKalb & Plainfield area Ford buyers.
Ready to set up a test drive? Visit our Chicago area Ford dealership in St. Charles, IL today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,765 reviews
November 24, 2022
The service advisor Steve Staub was very helpful, friendly and efficient. He was able to schedule my recall work and a brake job in the same visit. Car was done when promised and the inside was pro friendly and efficient. He was able to schedule my recall work and a brake job in the same visit. Car was done when promised and the inside was protected and clean. The shuttle drivers were both very friendly. More
by Rapid
Verified CustomerEmployees Worked With
November 23, 2022
Great service from an amazing team of people that really do care about delivering great service do care about delivering great service More
by CRANEZOO
November 19, 2022
Great customer service. The vehicle was brought in and completed quickly and completely. The parts department and service adviser were both professional, knowledgeable and h The vehicle was brought in and completed quickly and completely. The parts department and service adviser were both professional, knowledgeable and helpful. More
by Jennifersav
November 18, 2022
My husband drove my car and noticed a bad bearing. Called Steve in service. Got in and out that day. Very accommodating Called Steve in service. Got in and out that day. Very accommodating More
by MARYBROWN19
Employees Worked With
November 18, 2022
Salesman sales manager were very helpful and everything went as promised finance was very simple and prompt went as promised finance was very simple and prompt More
by SLICKTOMMY
November 18, 2022
They showed me everything I wanted to see. Then worked out a deal I was happy with. With minimal pressure to go through with it. Then worked out a deal I was happy with. With minimal pressure to go through with it. More
by MEXISPEEDY1
November 17, 2022
It was a good experience, no hassle and friendly. ghgggg ggggg gggggg ghgggg ghg hhh ghgggg ggggg gggggg ghgggg ghg hhh More
by kodiak318
Employees Worked With
November 17, 2022
Went in with a coupon for brakes and they called and said they wouldn’t honor that coupon cost because the advertisement department made a mistake and that wasn’t the correct cost and going from $180 to $440 they wouldn’t honor that coupon cost because the advertisement department made a mistake and that wasn’t the correct cost and going from $180 to $440 was a big difference. More
by STEPHENS.SAMANTHA335
Employees Worked With
Unknown
