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Hawk Ford of St. Charles
St. Charles, IL
2,847 Reviews
As a premier Illinois Ford dealer, we have a huge selection of new and used vehicles from which to choose.
We offer Ford service & parts, an online inventory, and outstanding financing options, making Hawk Ford a preferred dealer serving St. Charles, Chicago, Geneva, West Chicago, Carol Stream, Batavia, Elburn, South Elgin, North Aurora, Bartlett, Naperville, Downers Grove, Barrington, Hoffman Estates, Schaumburg, Oswego, East Dundee, DeKalb & Plainfield area Ford buyers.
Ready to set up a test drive? Visit our Chicago area Ford dealership in St. Charles, IL today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,847 reviews
December 01, 2022
Steve went above and beyond to keep us informed he was great I would use Hawk Ford forever great I would use Hawk Ford forever More
by LINROSE0
Verified CustomerEmployees Worked With
November 30, 2022
Check engine light keeps coming on. This will be the 4th time I will have to bring the truck back in. So far the truck was in the shop once a week since the repair was done. This will be the 4th time I will have to bring the truck back in. So far the truck was in the shop once a week since the repair was done. More
by CLARK.NIKKI1
Employees Worked With
Steve Donovan
November 29, 2022
Hawk did a great job of guiding me through the process of ordering my Mach-e and keeping me informed along way. The car was delivered in perfect condition, and I couldn’t be happier after a week of owning i ordering my Mach-e and keeping me informed along way. The car was delivered in perfect condition, and I couldn’t be happier after a week of owning it. More
by GALL4
November 29, 2022
Hawk Ford is awesome! The staff is friendly. The technicians are more than qualified. The dealership is clean and inviting. These are some of the reasons I keep coming bac The staff is friendly. The technicians are more than qualified. The dealership is clean and inviting. These are some of the reasons I keep coming back to Hawk Ford! More
by gp7535
Employees Worked With
Juan Guerrero, Jennifer Rocio
November 29, 2022
Great experience, Joey was great, everything on time and loved the dashboard showing vehicle service status. loved the dashboard showing vehicle service status. More
by mcdwitt
Employees Worked With
November 28, 2022
Eric Sakumoto was very helpful and provided prompt assistance. Looking forward to enjoying my new Escape. assistance. Looking forward to enjoying my new Escape. More
by MAX.SCHOENBERG
November 28, 2022
The truck was online at 39,700. 00 without asking Halk made it a certified vehicle adding 1700.00+ to the price. Unfortunately, I forgot my glasses the day I picked it up and did not 00 without asking Halk made it a certified vehicle adding 1700.00+ to the price. Unfortunately, I forgot my glasses the day I picked it up and did not catch the shady underhanded car dealer BS. Also, beware of the license plate frame they send the car out with nearly completely covers the state name, giving any LEO a perfectly legitimate reason to pull you over. Needless to say, I will not be back. More
by RAGINGBULLWINKLE.217
November 25, 2022
It took almost 10 months for my Mach-e to be delivered after ordering. Hawk well advised me about what to expect during the process and everything they told me was true. The car looked great when I pick after ordering. Hawk well advised me about what to expect during the process and everything they told me was true. The car looked great when I picked it up and I couldn’t be happier with it so far. More
by GALL4
November 24, 2022
The service advisor Steve Staub was very helpful, friendly and efficient. He was able to schedule my recall work and a brake job in the same visit. Car was done when promised and the inside was pro friendly and efficient. He was able to schedule my recall work and a brake job in the same visit. Car was done when promised and the inside was protected and clean. The shuttle drivers were both very friendly. More
by Rapid
Employees Worked With
