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Hawk Ford of St. Charles
St. Charles, IL
2,761 Reviews
As a premier Illinois Ford dealer, we have a huge selection of new and used vehicles from which to choose.
We offer Ford service & parts, an online inventory, and outstanding financing options, making Hawk Ford a preferred dealer serving St. Charles, Chicago, Geneva, West Chicago, Carol Stream, Batavia, Elburn, South Elgin, North Aurora, Bartlett, Naperville, Downers Grove, Barrington, Hoffman Estates, Schaumburg, Oswego, East Dundee, DeKalb & Plainfield area Ford buyers.
Ready to set up a test drive? Visit our Chicago area Ford dealership in St. Charles, IL today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,761 reviews
September 27, 2022
Went in for a OGF and then had to get my lug nits replaced, due to some potential rusting issues. Took a tad longer than expected, but it got done. replaced, due to some potential rusting issues. Took a tad longer than expected, but it got done. More
by MTIMES4
Verified Customer
September 27, 2022
Clean waiting room and knowledgeable but they called me 3 times after my car was in the shop to tell me additional problems that my car had and to add to the price that I was quoted. As a single woman, I fe times after my car was in the shop to tell me additional problems that my car had and to add to the price that I was quoted. As a single woman, I felt like I had no option but to believe them and OK the procedures. There was no way to confirm that my car indeed had these issues and given the fact that I needed my car asap, I had no choice but to say go ahead. Once I got back to the dealership, I had to wait 20 minutes for the staff to find the paperwork on my car. Just little issues but wish they could have been avoided. More
by mdgayton
Employees Worked With
September 25, 2022
Thank you for delving into my little intermittent condition once again, Steve and Monique. Ido appreciate it. condition once again, Steve and Monique. Ido appreciate it. More
by ERIC.LAMBERT47
September 23, 2022
Bill was great to work with! The dealership honored our agreed price after a 6 month wait for my vehicle. Very happy with the entire experience. No pressure and no gimmicks. Woul The dealership honored our agreed price after a 6 month wait for my vehicle. Very happy with the entire experience. No pressure and no gimmicks. Would buy from them again in a heartbeat! More
by JESSE M
September 23, 2022
I was very happy with the work completed on my car! We also had some questions about our warranty! The gentleman helped us and answered all of our questions! This is the third car that we purchased fro We also had some questions about our warranty! The gentleman helped us and answered all of our questions! This is the third car that we purchased from Hawk Ford! More
by LADYDIFREEDOM
Employees Worked With
Connor Brown
September 22, 2022
Kirk and the Hawk team were fantastic to work with from the time I placed my custom order to the time it was delivered. One of the best dealership experiences I've had and would highly recommend Kirk and the time I placed my custom order to the time it was delivered. One of the best dealership experiences I've had and would highly recommend Kirk and Hawk Ford of St. Charles. More
by MG23
September 18, 2022
Chris K and the staff at Hawk Ford are best in the business. They gave me the best deal around. They are very knowledgeable about the product. And showed me how to use all of the options in the truck. business. They gave me the best deal around. They are very knowledgeable about the product. And showed me how to use all of the options in the truck. Will buy my next Ford from them again. More
by Hoang Nguyen
September 18, 2022
Jeff and the others made buying a car from Hawk Ford almost painless Thank you almost painless Thank you More
by CBOEREMA1956
September 18, 2022
Helpful staff made sure that even though there was a mess up with the delivered tires I was taken care of up with the delivered tires I was taken care of More
by stevek
