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Hawk Ford of St. Charles
St. Charles, IL
2,760 Reviews
As a premier Illinois Ford dealer, we have a huge selection of new and used vehicles from which to choose.
We offer Ford service & parts, an online inventory, and outstanding financing options, making Hawk Ford a preferred dealer serving St. Charles, Chicago, Geneva, West Chicago, Carol Stream, Batavia, Elburn, South Elgin, North Aurora, Bartlett, Naperville, Downers Grove, Barrington, Hoffman Estates, Schaumburg, Oswego, East Dundee, DeKalb & Plainfield area Ford buyers.
Ready to set up a test drive? Visit our Chicago area Ford dealership in St. Charles, IL today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,760 reviews
August 22, 2022
My experience at Hawk Ford was tremendous. My Sales Specialist Jim was excellent. Jim took me through the purchase and close process with ease and professionalism. You can bet I will be a rep My Sales Specialist Jim was excellent. Jim took me through the purchase and close process with ease and professionalism. You can bet I will be a repeat customer when I am ready to buy my Lightning F150. More
by HawkFordAone
Verified Customer
August 21, 2022
Great friendly people, quick service, highly recommend! Everyone is awesome to work with! Thank You. Everyone is awesome to work with! Thank You. More
by S.STARS
August 21, 2022
Everything was fine. These reviews are to long and are annoying to meet your requirements These reviews are to long and are annoying to meet your requirements More
by FLAUTERER
Employees Worked With
August 19, 2022
I couldn't be more happy with the purchase of my 2022 Ford Explorer XLT!!! I ordered up my dream car with extra features and my sales team, Eric, delivered!!! Such a beautiful car and luxury in every det Ford Explorer XLT!!! I ordered up my dream car with extra features and my sales team, Eric, delivered!!! Such a beautiful car and luxury in every detail!!! The purchase was so easy and well worth the wait!!! Loved the way St. Charles Ford staff made you feel so welcome and they were all so kind! More
by TAMMYSCHULZ
Employees Worked With
Other Employees :
Loved that Jessica Born my former DARE student came to say hi!!!!, Andrew Munson, Jessica Vida
August 18, 2022
Sam Mankovis, my sales advisor, was very knowledgeable about the ford explorer I was interested in. He was also very friendly and organized. Things went very smoothly and efficiently. Sales manager, Paul about the ford explorer I was interested in. He was also very friendly and organized. Things went very smoothly and efficiently. Sales manager, Paul Kalamaris was also very friendly. Andrew Munson the finance guy, was also very organized and efficient. He explained the paperwork thoroughly. They treated me like I was their best customer. Go to Hawk Ford. You won't be disappointed. My thanks to the staff at Hawk Ford. More
by PGOLLNER1990
Employees Worked With
Paul Kalamaris, Andrew Munson, Sam Menkovic
August 15, 2022
Had two conversations over the phone with dealership (I have the names of who I spoke with) regarding a check of our car radio LED display and what it would cost to replacement the same car radio in my 201 have the names of who I spoke with) regarding a check of our car radio LED display and what it would cost to replacement the same car radio in my 2010 Ford Edge w/high mileage if we had to go that route. I even read from my written down script so I wouldn't miss anything. Again, twice confirmed that the price they were giving me over the phone to simply replace the same radio was "All In" to include final cost of all parts & labor as we aren't looking to spend a lot of money on this old / 3rd car of ours that barely gets driven. They quoted me $250, which is still ALOT more than what I could have gotten it done for by a third party. This exact same "used but working" radio on line can be purchased for $20. But due to time constraints on us, I decided to just get it done with Hawk Ford of St. Charles. I made an appt. & both my husband & I took off work to take the car in & drop it off. A few hrs later, I get a call that indeed I would need the radio replaced & all in it to replace it would be $497.42, pretty much double my quote over the phone. I spoke to several people there about this on the phone and then I drove over there in person. All said there was nothing they can do. Service manager apologized for the error and said he would speak to his staff? Needless to say, we are very disappointed with the service we received and certainly feel hesitant to ever do business of any kind with this dealership again. More
by mark.hayes1
Employees Worked With
Juan Guerrero
August 11, 2022
Service Department worked with me on drop off times that worked for me. Told me what they were going to do and did it.. I would highly recommend them. worked for me. Told me what they were going to do and did it.. I would highly recommend them. More
by SUPERYOOPER2001
Employees Worked With
Brett Howard
August 11, 2022
Great, knowledgeable service department. Steve, the manager, is awesome to work with! Can’t beat him! Steve, the manager, is awesome to work with! Can’t beat him! More
by KMAC195623
Employees Worked With
August 09, 2022
Jennifer in service was fantastic. I was able to get my Escape in and out quickly I was able to get my Escape in and out quickly More
by kb356
