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Hawk Ford of St. Charles
St. Charles, IL
2,807 Reviews
As a premier Illinois Ford dealer, we have a huge selection of new and used vehicles from which to choose.
We offer Ford service & parts, an online inventory, and outstanding financing options, making Hawk Ford a preferred dealer serving St. Charles, Chicago, Geneva, West Chicago, Carol Stream, Batavia, Elburn, South Elgin, North Aurora, Bartlett, Naperville, Downers Grove, Barrington, Hoffman Estates, Schaumburg, Oswego, East Dundee, DeKalb & Plainfield area Ford buyers.
Ready to set up a test drive? Visit our Chicago area Ford dealership in St. Charles, IL today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,807 reviews
July 26, 2022
I have brought both my fords to Hawk and very pleased. Brought my 17 year-old to Quick Lube with her Hyundai Elantra for first oil change of her life. Never brought anything other than Ford, but sign sa Brought my 17 year-old to Quick Lube with her Hyundai Elantra for first oil change of her life. Never brought anything other than Ford, but sign says we service all makes/models. Asked rep is oil filter in stock, check with parts dept...."yes". Left daughter and car. One and a half hours later, called daughter; "they did not have filter, so waited for part delivery...it was wrong size." "Necessary oil filter is on back order, so they are going to replace oil (had been drainged), and only charge me for oil". TOTALLY UNACCEPTABLE. I called rep, and yes in fact they were going to charge for oil, (which we would need drained next weekend for a proper LOF. What a sour experience for 17 year old at first "routine" oil change. (PS spent $930.00 the week before at Hawk for F150 AC, and this is my treatment" Steven H More
by SHARRISDC
Verified CustomerEmployees Worked With
July 24, 2022
I received fast service from a friendly staff with fair prices. Will go back for future service needs. prices. Will go back for future service needs. More
by rwhdpm
Employees Worked With
July 24, 2022
Great positive experience … friendly helpful staff … highly recommend. Thoroughly explained vehicle. First class sales and service departments. highly recommend. Thoroughly explained vehicle. First class sales and service departments. More
by DPEZZUTO
July 21, 2022
The quick lane was a very pleasant experience for me in getting my oil change. getting my oil change. More
by jbarsotti
July 20, 2022
Thank you for getting me in for s oil change. me being from Florida I needed a oil change now and you guys took care of it me being from Florida I needed a oil change now and you guys took care of it More
by TIMEBANDIT60185
July 20, 2022
The service department (Steve) greets you with a smile and helpful. I was directed to the department for oil change and tire rotation. Walked over to the sales department at Hawk Nissan and then met with and helpful. I was directed to the department for oil change and tire rotation. Walked over to the sales department at Hawk Nissan and then met with Andre Iwas and Chad Hooten who showed me three cars and were extremely helpful and no pressure to buy now, but explained options to me . More
by SHAAS
Employees Worked With
Chad Hooten, Andre Iwas, Steve Donovan
July 20, 2022
This was my first interaction with Hawk Ford. Steve Staub was great to work with. Excellent communication and super helpful. Steve Staub was great to work with. Excellent communication and super helpful. More
by BILL@FVCA.ORG
Employees Worked With
July 19, 2022
Working with Kirk Brown was a great experience. He is professional, to the point and extremely helpful through the purchasing process! He is professional, to the point and extremely helpful through the purchasing process! More
by ADAM.PORTER2
Employees Worked With
