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Hawk Ford of St. Charles
St. Charles, IL
2,806 Reviews
As a premier Illinois Ford dealer, we have a huge selection of new and used vehicles from which to choose.
We offer Ford service & parts, an online inventory, and outstanding financing options, making Hawk Ford a preferred dealer serving St. Charles, Chicago, Geneva, West Chicago, Carol Stream, Batavia, Elburn, South Elgin, North Aurora, Bartlett, Naperville, Downers Grove, Barrington, Hoffman Estates, Schaumburg, Oswego, East Dundee, DeKalb & Plainfield area Ford buyers.
Ready to set up a test drive? Visit our Chicago area Ford dealership in St. Charles, IL today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,806 reviews
November 17, 2021
I use Hawk Ford for all maintenance on my Fords. Fast service I can depend on. I like the fact that they use genuine Ford parts. Also, I like the new facility. service I can depend on. I like the fact that they use genuine Ford parts. Also, I like the new facility. More
by PMORRIS692
Verified Customer
November 17, 2021
The entire process of buying a car was very smooth and the salesman Jeff was very professional from the beginning to the end Very happy with the trade in value I got for my old pickup Couldn’t be happ the salesman Jeff was very professional from the beginning to the end Very happy with the trade in value I got for my old pickup Couldn’t be happier Thanks Hawk Ford ! More
by ANGEGRIMALDI
November 17, 2021
Top Noch! Great experience would by a new car or truck Top Noch! Great experience would by a new car or truck from Hawk ford again. Top Noch! Great experience would by a new car or truck from Hawk ford again. More
by DKUNZER
Employees Worked With
Other Employees :
Paul Kalamaris, Andrew Munson, Nikko Ponce
November 16, 2021
The service Department staff were professional with the right touch of friendliness, Time to have vehicle was misunderstood but overall everything added up just right! right touch of friendliness, Time to have vehicle was misunderstood but overall everything added up just right! More
by JWESTPHALL
Employees Worked With
Scott Cheperka
November 15, 2021
It is great, I just have to wait a long time, but besides that very happy that very happy More
by Ray Hollenbeck
Employees Worked With
November 15, 2021
Quick Lane service at Hawk Ford St. Charles has always been courteous and convenient. Unlike many dealers I never suspect I am being unnecessarily up-sold, and the prices seem reasonable. been courteous and convenient. Unlike many dealers I never suspect I am being unnecessarily up-sold, and the prices seem reasonable. More
by whmiller32
Employees Worked With
Didn't catch his name
November 15, 2021
Have used Quick Lane for many years. I like the new location. Very comfortable and appropriate spacing is appreciated. Wait time for oil change was good. Technician informed me that my rear brakes need location. Very comfortable and appropriate spacing is appreciated. Wait time for oil change was good. Technician informed me that my rear brakes needed attention. Glad to know they check those things out. More
by SWATK
Employees Worked With
Patrick Hertel
November 14, 2021
Purchased a 2020 F150 listed as new. Told it was a demo .There were a couple of dings that they told be would be fixed. Nobody at the dealership could explain how the damage occurred. I brought it to be fi .There were a couple of dings that they told be would be fixed. Nobody at the dealership could explain how the damage occurred. I brought it to be fixed and the workmanship was bad. Brought it back it to be repaired again along with an area that was repaired and the paint match was off. They fixed the one spot ok, but now I have a bunch of pinholes in the area they sprayed. The body shop they send it to is terrible. More
by FELDE44
Employees Worked With
Jeff, Paul Kalamaris
