Hawk Ford of St. Charles

Good communication and the tech doing my service saw a shield that was hanging and fixed it without me telling him about it. Thanks for the good service. See you all at my next oil change shield that was hanging and fixed it without me telling him about it. Thanks for the good service. See you all at my next oil change More

We enjoyed working with Christina. She was friendly and knowledgeable. She found me the exact car I wanted even though supply is limited these days! knowledgeable. She found me the exact car I wanted even though supply is limited these days! More

Patrick who typically assists me when I go into the quick lane is always so helpful and nice. Makes the experience taking your car into the dealership for maintenance that much better lane is always so helpful and nice. Makes the experience taking your car into the dealership for maintenance that much better More

Nice Guys, did the work - but only the bare minimum. I Nice Guys, did the work - but only the bare minimum. I brought in an ancient 2006 car that needed some help. I towed it here from 200 miles away be Nice Guys, did the work - but only the bare minimum. I brought in an ancient 2006 car that needed some help. I towed it here from 200 miles away because I need skill and professionalism. The guys were afraid to touch it. They didn't like working on old stuff. I get it. But I'm not giving you 5 stars for timid service. I had two requests that were not even addressed because they didn't want to bother with it. On the other hand.. Scott is a class A guy.. wish there were more like him. He referred me to a great place for the interior. As I said... I get it. Don't want to work on old crap. That's fine, but that's not 5 stars. More

Steve in service is the man! I've been into the service department a few times over the past few years with issues and Steve has always taken care of me. Fits me in when I need and makes sure things are d department a few times over the past few years with issues and Steve has always taken care of me. Fits me in when I need and makes sure things are done in an acceptable amount of time! More

Hawk Ford's service department is always professional and quick. I waited for my vehicle for maybe 30 minutes while it received its 10,000-mile service. Will be back for the next scheduled service. quick. I waited for my vehicle for maybe 30 minutes while it received its 10,000-mile service. Will be back for the next scheduled service. More

This dealership was helpful and nice. They were knowledgeable and excited as we are. The sales men Jeremy was as fun to talk to and pleasant to be around. knowledgeable and excited as we are. The sales men Jeremy was as fun to talk to and pleasant to be around. More

Very helpful staff….car was brought in for a recall and some service. They did the service needed, found answers for me regarding an extended warranty for my vehicle and even ran it through a car wash. some service. They did the service needed, found answers for me regarding an extended warranty for my vehicle and even ran it through a car wash. More

The people were great to deal with. It was a great experience vs that of a typical dealership. There was nothing pushy or sleezy about the process. experience vs that of a typical dealership. There was nothing pushy or sleezy about the process. More

Was a great experience. Found the car I wanted after they spent time allowing me to compare models and pricing over a weeks time. Christina was great to work with and did not pressure the sale. She wa they spent time allowing me to compare models and pricing over a weeks time. Christina was great to work with and did not pressure the sale. She wanted me to be happy with what I ended up with. She was really helpful and went on the ledge to help me get a good car in my price range. Finance was great as well, helping navigate warranty and other financial items. More