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Hawk Ford of St. Charles
St. Charles, IL
2,767 Reviews
As a premier Illinois Ford dealer, we have a huge selection of new and used vehicles from which to choose.
We offer Ford service & parts, an online inventory, and outstanding financing options, making Hawk Ford a preferred dealer serving St. Charles, Chicago, Geneva, West Chicago, Carol Stream, Batavia, Elburn, South Elgin, North Aurora, Bartlett, Naperville, Downers Grove, Barrington, Hoffman Estates, Schaumburg, Oswego, East Dundee, DeKalb & Plainfield area Ford buyers.
Ready to set up a test drive? Visit our Chicago area Ford dealership in St. Charles, IL today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,767 reviews
Verified Customer
June 25, 2021
The salesman Eric Sakumoro was very professional and polite, the truck we found had been specked out by Chris the floor Mgr, and he did a great job with the truck especially with the rims and tires he h polite, the truck we found had been specked out by Chris the floor Mgr, and he did a great job with the truck especially with the rims and tires he had picked More
by CHUCKSTER1022
Employees Worked With
Other Employees :
Andrew Munson
June 25, 2021
Just a great experience, follow up was terrific. Would recommend to all my friends! recommend to all my friends! More
by CJMIRSKI
June 23, 2021
Great service, timely, and informative. Had questions about battery life and they were able to answer the questions and give me peace of mind. Will go back about battery life and they were able to answer the questions and give me peace of mind. Will go back More
by MLAFATA
Employees Worked With
Patrick Hertel
June 17, 2021
Both the dealership personnel and the service department were very professional and helpful. The service department did a great job and were also quick. Did not have to wait long at all. were very professional and helpful. The service department did a great job and were also quick. Did not have to wait long at all. More
by CJE
Employees Worked With
Service department in general
June 10, 2021
From the people answering the phone to the sales staff everyone was very friendly and knowledgeable. The used vehicle I purchased was insanely clean. My mechanic and auto body friend were very impressed. everyone was very friendly and knowledgeable. The used vehicle I purchased was insanely clean. My mechanic and auto body friend were very impressed. If I didn’t live 350 miles away I would probably be a repeat customer. More
by DAVEBIXBY
Employees Worked With
Chuck,Nick in sales, Andrew Munson
June 08, 2021
Brought car in for service and received top notch service, as is the norm. Patrick and the technician(s) took great care of me in a timely fashion. I would highly recommend Hawk to anyone looking f service, as is the norm. Patrick and the technician(s) took great care of me in a timely fashion. I would highly recommend Hawk to anyone looking for excellent service. More
by GHDRUMMERBOY43
Employees Worked With
Patrick Hertel
June 05, 2021
Wild Bill Wackelin was my Ford contact person. He was knowledgeable and informative concerning ordering a vehicle to meet my requirement. I would recommend him to anyone wishing to purchase a Ford vehicl knowledgeable and informative concerning ordering a vehicle to meet my requirement. I would recommend him to anyone wishing to purchase a Ford vehicle. More
by GR2835
June 04, 2021
Bill was was my sales rep and was fantastic! He has been there over 20 years and has excellent service and just a pleasure to work with. Paul is the sales manager and he also made my buying experience great there over 20 years and has excellent service and just a pleasure to work with. Paul is the sales manager and he also made my buying experience great. Andrew in finance also made it easy. Thank you guys! I highly recommend Hawk Ford! More
by DSOPRYCH
June 01, 2021
Very pleased with our experience at Hawk. Kirk and Andrew were great. The trucks were delivered on a timely manner and all of our questions and phone calls answered in a timely manner as well. were great. The trucks were delivered on a timely manner and all of our questions and phone calls answered in a timely manner as well. More
by MSCHIAVI
