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Hawk Ford of St. Charles
St. Charles, IL
2,767 Reviews
As a premier Illinois Ford dealer, we have a huge selection of new and used vehicles from which to choose.
We offer Ford service & parts, an online inventory, and outstanding financing options, making Hawk Ford a preferred dealer serving St. Charles, Chicago, Geneva, West Chicago, Carol Stream, Batavia, Elburn, South Elgin, North Aurora, Bartlett, Naperville, Downers Grove, Barrington, Hoffman Estates, Schaumburg, Oswego, East Dundee, DeKalb & Plainfield area Ford buyers.
Ready to set up a test drive? Visit our Chicago area Ford dealership in St. Charles, IL today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,767 reviews
May 25, 2021
Scott Cheperka did an excellent job. The check-in was Scott Cheperka did an excellent job. The check-in was efficient and complete. He kept me informed of progress throughout my visit. He gave a co Scott Cheperka did an excellent job. The check-in was efficient and complete. He kept me informed of progress throughout my visit. He gave a comprehensive report on the condition of my vehicle at the end of the service call. I was very happy with the entire experience. More
by lannesf
Verified CustomerEmployees Worked With
Scott Cheperka
May 25, 2021
I had a great experience at Hawk Ford Service, they got me in and out, ordered the part we needed and fixed it the next day. Super friendly, speedy, and easy to work with. me in and out, ordered the part we needed and fixed it the next day. Super friendly, speedy, and easy to work with. More
by DUDENSING
Employees Worked With
Scott Cheperka
May 24, 2021
All work done very well and quickly, had appointment but they were so accommodating they got me in and out early. They even washed the truck. very nice they were so accommodating they got me in and out early. They even washed the truck. very nice More
by MDEMMING
Employees Worked With
Other Employees :
Patrick Hertel, Doug Roby, Zack Innocanti, Scott Cheperka, Juan Guerrero, Steve Kershaw
May 18, 2021
Kirk is simply awesome! He has helped us now with both our lease and our purchase. I would highly recommend him and the entire dealership! our lease and our purchase. I would highly recommend him and the entire dealership! More
by MANDI.ADAMROS903
May 14, 2021
Patrick is great to work with. Always stays on top of things and keeps you informed on the status of your car. This is the second time I have used the quick lane and it's been great each time. things and keeps you informed on the status of your car. This is the second time I have used the quick lane and it's been great each time. More
by dgierke
Employees Worked With
Patrick Hertel
May 14, 2021
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by STEVE_MEIER_74
Employees Worked With
May 13, 2021
Working with Cheriee and Oli made car buying experience process from start to finish a great experience. I highly recommend to friends, families!! Excellent customer service, very professional!! process from start to finish a great experience. I highly recommend to friends, families!! Excellent customer service, very professional!! More
by PEREZJR_JOEL
Employees Worked With
Cheriee Bartlett and Oli Ponce
May 12, 2021
A good overall experience. There were some small hiccups due to rear tires, but Bill and Andrew stepped up and fixed very quickly. We love our new car and are looking forward to doing more business with Haw due to rear tires, but Bill and Andrew stepped up and fixed very quickly. We love our new car and are looking forward to doing more business with Hawk Ford More
by JODIANDPETER1
May 06, 2021
There was no stalling, got to the point and the whole process from start to end was smooth and clear... Jeff was very helpful explaining all of the components of the vehicle... process from start to end was smooth and clear... Jeff was very helpful explaining all of the components of the vehicle... More
by ANTONINOMESSINA75
Employees Worked With
Jeff Reckard, Paul Kalamaris, Andrew Munson
