Hawk Ford of St. Charles

A good overall experience. There were some small hiccups due to rear tires, but Bill and Andrew stepped up and fixed very quickly. We love our new car and are looking forward to doing more business with Haw due to rear tires, but Bill and Andrew stepped up and fixed very quickly. We love our new car and are looking forward to doing more business with Hawk Ford More

Process was quick and on time. Was informed I had some reward money and it was used and I ended up not having to pay for service. reward money and it was used and I ended up not having to pay for service. More

There was no stalling, got to the point and the whole process from start to end was smooth and clear... Jeff was very helpful explaining all of the components of the vehicle... process from start to end was smooth and clear... Jeff was very helpful explaining all of the components of the vehicle... More

I used the Quick Lane, and as advertised, it was very quick. Kyle was very friendly and professional. He saw that I got the most value out of my coupons. That was greatly appreciated. quick. Kyle was very friendly and professional. He saw that I got the most value out of my coupons. That was greatly appreciated. More

The two employees I dealt with, salesman Alex and finance manager Andrew, were very conscientious and did not pressure any part of the sale. Smooth buying process, however I did pay cash for car so I have manager Andrew, were very conscientious and did not pressure any part of the sale. Smooth buying process, however I did pay cash for car so I have no opinion on the auto finance aspect in dealing with this particular dealership. Would highly recommend Hawk Ford of St. Charles if buying a Ford product. Ask for Alex and Andrew and they will treat you fairly. Just make sure you do your research and educate yourself thoroughly in the new car buying process. More

Painless! After searching for weeks, found truck I wanted and price I could live with - Eric and Andrew K. weren't your typical salespeople but actually seemed interested in helping with answers to qu wanted and price I could live with - Eric and Andrew K. weren't your typical salespeople but actually seemed interested in helping with answers to questions! More

Great service trustworthy and fair in all they do would recommend to anyone looking to purchase a new or used car. Will go back again recommend to anyone looking to purchase a new or used car. Will go back again More

Straight forward...friendly and a pleasure to work with. Jim Pascente, our salesman was very thorough and made the experience fun! Very professional atmosphere. Left with a happy heart! Jim Pascente, our salesman was very thorough and made the experience fun! Very professional atmosphere. Left with a happy heart! More

Very pleasant experience. Eric Sakumoto was extremely thorough regarding the Ford Bronco that I was interested in and took the time to make me feel extremely comfortable regarding the purchase. I will d thorough regarding the Ford Bronco that I was interested in and took the time to make me feel extremely comfortable regarding the purchase. I will definitely recommend Hawk Ford to friends and family going forward. More

They made the sales transaction easier than normal . We were comfortable with our salesman and management as well. I have dealt with their service dept in the past , and was always comfortable with them as were comfortable with our salesman and management as well. I have dealt with their service dept in the past , and was always comfortable with them as well. I More