
Hawk Ford of St. Charles
St. Charles, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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A great car buying experience. Worked with Kirk Brown salesperson. Test drive to sale to financing took a total of three hours. Smoothest car buying we have ever experienced. Kirk made sure we were able salesperson. Test drive to sale to financing took a total of three hours. Smoothest car buying we have ever experienced. Kirk made sure we were able to take advantage of all of the available Ford incentives More
Very timely, took care of the recall on my 2018 Ford Explorer Sport. Technication did a great and clean job, delivered as promised. Love Hawk Ford Explorer Sport. Technication did a great and clean job, delivered as promised. Love Hawk Ford More
Always customer service oriented team! Quality work. Courteous. Good waiting area. I can see why Hawk Ford is building a long-term Custer base. It is well deserved. I have experienced support from e Courteous. Good waiting area. I can see why Hawk Ford is building a long-term Custer base. It is well deserved. I have experienced support from everyone in the service team. They all do a great job. More
We had the pleasure of working with Nikko Ponce in the Sales Department. He helped us find the new Edge we wanted, worked with us to make a deal fair to all parties, and was very personable. The next w Sales Department. He helped us find the new Edge we wanted, worked with us to make a deal fair to all parties, and was very personable. The next week we needed to replace another vehicle and we went back to see Nikko for the same great sales. Memorable experience. More
We had a great experience and will be a repeat customer. Kirk was very respectful and gave us good service! Andrew was great with financing! Kirk was very respectful and gave us good service! Andrew was great with financing! More
We had a phenomenal experience. best one in my car buying 12+/- autos all Fords Our salesmen Bill Wackerlin was just great can’ say enough about him an his follow up multiple times!!!👌🏽👌🏽👌🏽 12+/- autos all Fords Our salesmen Bill Wackerlin was just great can’ say enough about him an his follow up multiple times!!!👌🏽👌🏽👌🏽 More
I was incredibly pleased and impressed with the way Steve handled my car’s problem. He greeted me as soon as I pulled in and listened to my concern about the transmission fault warning that I received on my handled my car’s problem. He greeted me as soon as I pulled in and listened to my concern about the transmission fault warning that I received on my control panel an hour away from home. He explained what he would do to determine the source of the problem. He handled the issue promptly and professionally. More
First meeting Ian was fun. He is a very good salesman. He took my wife and I through the process and it was well worth it. I would recommend Hawk Ford to anyone in the market for a new or used vehicle. took my wife and I through the process and it was well worth it. I would recommend Hawk Ford to anyone in the market for a new or used vehicle. More
My Sales Executive, Ian Hawk, was a superb example of customer service. Ian listened to me and found me the exact vehicle in my price range. I give the dealer and its Sales Executive kudos as they are customer service. Ian listened to me and found me the exact vehicle in my price range. I give the dealer and its Sales Executive kudos as they are at the top of their game. The Service Department's Scott Cherperka was prompt and on point with his oversight of my Remote Start feature installation. More
I took my RV to Hawk for an oil change and alignment. For the price of just an oil change at my RV dealer I got both an oil change and an alignment. Everyone was very helpful. I will go there again. the price of just an oil change at my RV dealer I got both an oil change and an alignment. Everyone was very helpful. I will go there again. More