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Hawk Ford of St. Charles

St. Charles, IL

4.7
2,761 Reviews
As a premier Illinois Ford dealer, we have a huge selection of new and used vehicles from which to choose. We offer Ford service & parts, an online inventory, and outstanding financing options, making Hawk Ford a preferred dealer serving St. Charles, Chicago, Geneva, West Chicago, Carol Stream, Batavia, Elburn, South Elgin, North Aurora, Bartlett, Naperville, Downers Grove, Barrington, Hoffman Estates, Schaumburg, Oswego, East Dundee, DeKalb & Plainfield area Ford buyers. Ready to set up a test drive? Visit our Chicago area Ford dealership in St. Charles, IL today!
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2525 E Main St

St. Charles, IL

60174

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Showing 2,761 reviews

December 16, 2020

I’m very happy with my purchase my salesman Jeff is very professional and would recommend him to anyone looking for a car give him a raise Thanks Frank More

by FRANKMAURINO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jeff. In sales, Joshua Phillips, Andrew Munson
Dec 22, 2020 -

Hawk Ford of St. Charles responded

We appreciate your recommendation of our dealership! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

December 16, 2020

Steve Staub has helped me with my car many times, and is always very friendly and helpful! He communicates with me very well, and always keeps me informed and up to date on what is going on with my car. More

by ALEX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Staub
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 22, 2020 -

Hawk Ford of St. Charles responded

Your satisfaction means a lot to us, and we truly appreciate you choosing Hawk Ford of xx. Charles for all of your automotive needs. Please don't hesitate to call if you'd like further assistance.

December 15, 2020

Have used Hawk Ford STC service since 2016 and it’s always top notch...from the Quick Lane crew to the cashier It’s always impressively customer focused. More

by craigrpierce
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Hertel
Dec 22, 2020 -

Hawk Ford of St. Charles responded

Hello Craigrpierce, thank you for your wonderful response to the quality of service our Staff provides! We hope to be of service to you again in the future. Best wishes, Hawk Ford of St. Charles

December 15, 2020

Bill Wackerlin is a true pro and make every aspect of buying a new car a great experience. I look forward to my next purchase. More

by THOMAS.RUSSE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Wackerlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Munson
Dec 22, 2020 -

Hawk Ford of St. Charles responded

Hello Thomas, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We hope to be of service to you again! Take care!

December 10, 2020

This was my first time purchasing a car from a dealership and the experience couldn't have been better. Jim Pascente took car of me from the time I walked in the door until I left with my new car two days la More

by Scott
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Pascente , Andrew Munson
Dec 24, 2020 -

Hawk Ford of St. Charles responded

Hi Scott, we are very happy to have provided you with such a positive experience! Thanks again for the recommendation, and have an amazing day!

December 10, 2020

I have been going to this dealership since I moved to IL in 2004 and I am completely satisfied with their service. The staff is friendly, professional, helpful and alway treats me with courtesy and keeps me More

by MHOOVEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Staub
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 24, 2020 -

Hawk Ford of St. Charles responded

Hello, thank you for taking the time to notice those efforts and for leaving such an awesome review! We hope to be of service to you again! Take care!

December 10, 2020

Mr. Wackerlin made the lease experience pleasant and seamless. I have returned to Bill over the course of many years to obtain my last three vehicles and have been very happy with his professionalism a More

by MCHAPSKI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Wackerlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 10, 2020

The staff was friendly. Their vehicle selection is great. They were willing to go to great lengths to make a fair deal. Andrew and Eric were great to work with. More

by JPRATHER17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Sakumoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Kreatsoulas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 24, 2020 -

Hawk Ford of St. Charles responded

Hello, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!

Dec 24, 2020 -

Hawk Ford of St. Charles responded

Hello, thank you for your wonderful response to the quality of service our Staff provides! We hope to be of service to you again! Take care!

December 09, 2020

The visit was good. Patrick stayed on top of it as usual! Looking forward to the new building. I like to go to Hawk for my service needs because they care More

by MICHAELLITRO
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Hertel
Dec 17, 2020 -

Hawk Ford of St. Charles responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Hawk Ford of St. Charles! We hope to be of service to you again! Take care!

December 09, 2020

Great Quick Lane service. Patrick is a super customer service associate. A wonderful asset to your company. Will continue to use your service. Looking forward to your new facility. More

by MANDJMURZYN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Hertel
Dec 17, 2020 -

Hawk Ford of St. Charles responded

We are happy we could make your experience a positive one! We hope to be of service to you again! Take care!

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