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Hawk Ford of St. Charles
St. Charles, IL
2,761 Reviews
As a premier Illinois Ford dealer, we have a huge selection of new and used vehicles from which to choose.
We offer Ford service & parts, an online inventory, and outstanding financing options, making Hawk Ford a preferred dealer serving St. Charles, Chicago, Geneva, West Chicago, Carol Stream, Batavia, Elburn, South Elgin, North Aurora, Bartlett, Naperville, Downers Grove, Barrington, Hoffman Estates, Schaumburg, Oswego, East Dundee, DeKalb & Plainfield area Ford buyers.
Ready to set up a test drive? Visit our Chicago area Ford dealership in St. Charles, IL today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,761 reviews
November 26, 2020
So glad for quick lane. We were in and out for our oil change. I was the first one in and the first one out. Did a great job. Had questions and Kyle answered them all change. I was the first one in and the first one out. Did a great job. Had questions and Kyle answered them all More
by MARYBROWN19
Verified CustomerEmployees Worked With
Kyle in Quick Lane
November 26, 2020
Great service, employees knew their product. Pleasure to do business here and would highly recommend the dealership. My sales person Jeff Reckards was not listed as one of the sales people here but was very do business here and would highly recommend the dealership. My sales person Jeff Reckards was not listed as one of the sales people here but was very professional and a definite asset to Hawk Ford's sales team! More
by BOBDUKE
November 25, 2020
I visited the Hawk Ford on 11/7. I decided to buy a 2015 Chevy Traverse. I was super excited however those dreams have been so diminished as of today. It has been nothing but issues after issues. As we driv Chevy Traverse. I was super excited however those dreams have been so diminished as of today. It has been nothing but issues after issues. As we driving home - the traction control kept going on and off. We took it back and the dealership fixed it. The next few days were okay until the car was leaking steering fluid. Once again the dealership fixed it but had to keep it close to a week. I just got the car back on 11-19. They had the car longer than me. Now today 11-25 the Service Side Detection light has illuminated on the dash. As a consumer this was a bad choice to buy this car from St Charles, Il Hawk Ford It has been nothing but issues. Yes its a used car but I shouldn't have to deal with all of these issues with a car I haven't had a full week without an issue. It was a bad choice. I just wanted a car that I could enjoy without all of these issues. The dealership is about an hour away from my home. Now I have to figure out what to do with this new issue. I was not offered an extended warranty until after the steering fluid issue but they wanted close to $2000 for the warranty since I had already signed the contract. Bad choice! More
by DDECARRA Lockwood
Employees Worked With
Other Employees :
Joseph Addante, Ken Bailey, Andrew Munson
November 25, 2020
Ken -Kirk- Andrew were all very professional and helpful to my wife and I. We had bought a new vehicle from your dealership before ( 2017 Explorer ) and were familiar with you. We would highly recommend to my wife and I. We had bought a new vehicle from your dealership before ( 2017 Explorer ) and were familiar with you. We would highly recommend Hawk Ford again. More
by GREGVERZAL
November 24, 2020
The two Steves took care of expediting my service needs and arranging for someone to give me a ride home and pick me up when the service was done. Have never had a problem with any service at Zimmerman and and arranging for someone to give me a ride home and pick me up when the service was done. Have never had a problem with any service at Zimmerman and Hawk. More
by GMS51144
November 24, 2020
My fifth FORD from Zimmerman Ford now HAWK Ford, Great sales department will always go to wild Bill Wackerlin and in-service Steve Staub, and Sam the mechanic he is the best. sales department will always go to wild Bill Wackerlin and in-service Steve Staub, and Sam the mechanic he is the best. More
by GOLDENS3
November 23, 2020
Enjoyed working wth Scott. I have a RV that needs future repair work. Scott provided a estimate the same day. Very knowlegable and honest. I will refer Hawk Ford truck repair to family and friends. repair work. Scott provided a estimate the same day. Very knowlegable and honest. I will refer Hawk Ford truck repair to family and friends. More
by SHENKE
Employees Worked With
Scott Cheperka
November 23, 2020
All good. Trustworthy. Always bring my car there.cbbvhjhhgghjj vbhhhghj hi huh. Uhfvb hujvcvhubbvguc nigh. Hugh. Jubba. Jog. He. Hi. Fun cub. Hi. Bun cg no there.cbbvhjhhgghjj vbhhhghj hi huh. Uhfvb hujvcvhubbvguc nigh. Hugh. Jubba. Jog. He. Hi. Fun cub. Hi. Bun cg no More
by HEIDILAUBER83
Employees Worked With
