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Hawk Ford of St. Charles

St. Charles, IL

4.7
2,761 Reviews
As a premier Illinois Ford dealer, we have a huge selection of new and used vehicles from which to choose. We offer Ford service & parts, an online inventory, and outstanding financing options, making Hawk Ford a preferred dealer serving St. Charles, Chicago, Geneva, West Chicago, Carol Stream, Batavia, Elburn, South Elgin, North Aurora, Bartlett, Naperville, Downers Grove, Barrington, Hoffman Estates, Schaumburg, Oswego, East Dundee, DeKalb & Plainfield area Ford buyers. Ready to set up a test drive? Visit our Chicago area Ford dealership in St. Charles, IL today!
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2525 E Main St

St. Charles, IL

60174

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Showing 2,761 reviews

November 04, 2020

I have had multiple trips for service recently. The two I have had multiple trips for service recently. The two service advisors have been great! Also the most recent visit the tech went above and beyond More

by rrcktrog
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Wackerlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zack Innocanti, Scott Cheperka
Nov 05, 2020 -

Hawk Ford of St. Charles responded

We always strive to deliver the best service experience so we are glad to hear you found that to be the case. Feel free to reach out to us if you ever need anything else. Have a fantastic day!

November 04, 2020

In efforts to get more returns on your reviews it might be a really good idea not to limit me to 25 words and then maybe I wouldn’t have to take more time than I normally would to spend time doing your sur More

by Universalv
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Staub
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2020 -

Hawk Ford of St. Charles responded

We're glad to hear that you had an overall positive experience with us. If you'd like to discuss your concern with us further, please do not hesitate to give us a call or stop by. Your satisfaction is of the utmost importance to us, and we're always happy to help. Take care!

November 04, 2020

I just went in to get some new tires. Everything went great. I was able to schedule an appointment and they were on time. Friendly, quick service! More

by kpeters816
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Staub
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2020 -

Hawk Ford of St. Charles responded

We're happy to hear that you had a great service experience with us. We truly appreciate your business and hope we can continue to be of service to you in the future. Take care!

November 04, 2020

Courteous and quick. Was able to do an open recall inspection during a routine oil change, serviced 2 of my vehicles at the same time within 40 minutes. Didn’t like that an employee barked at my daug More

by MARINUCCI7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Staub
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2020 -

Hawk Ford of St. Charles responded

We're glad to hear that you had an overall positive service experience with us. If you'd like to discuss your concern with us further, please do not hesitate to give us a call or stop by. Your satisfaction is of the utmost importance to us, and we're always happy to help. Take care!

November 04, 2020

Kirk was able to help me find the perfect car for all seasons and I really appreciate it. Especially since I was very indecisive on what I wanted More

by ADAMSHEATHER55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kirk Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Munson
Nov 05, 2020 -

Hawk Ford of St. Charles responded

Hi Adam, we're glad to hear Kirk was able to find the perfect car for you! If you have any questions or concerns for us, please do not hesitate to give us a call or stop by. Safe travels!

November 04, 2020

Dealership had a huge inventory so I was able to see the vehicle I wanted one and walk through the door without an appointment. Great staff More

by JOSHUAM678
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kirk Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Munson
Nov 05, 2020 -

Hawk Ford of St. Charles responded

Hi Joshua, thank you for your kind words about our dealership and staff! At Hawk Ford of St. Charles, we value our customers and we look forward to seeing you on your next visit. Take care!

November 04, 2020

Very easy and fast buying process. Highly recommend Hawk Ford. Very honest and go above and beyond to help you make a purchase! Chris and Tim were both awesome! More

by Justin P
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Krueger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim from sales, Andrew Munson
Nov 05, 2020 -

Hawk Ford of St. Charles responded

We're glad to hear that your buying experience was completed quickly and to your satisfaction. We'll be sure to pass along your kind comments to Chris, Tim, and the team here at Hawk Ford of St. Charles. Congratulations on your new car, Justin!

November 03, 2020

Buying process was quick and easy, Angel was a tremendous help! Listened to our needs and pulled great cars to test drive and ultimately ended up purchasing. More

by JENNIFERMAY923
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Angel Aguilar
Nov 05, 2020 -

Hawk Ford of St. Charles responded

Hello Jennifer, we're glad to hear Angel was such a big help during your buying experience. Please don't hesitate to reach out to us if you ever need anything else. Congratulations on your new car!

October 30, 2020

Scott Staub in the Service Department was great. Provided me with detailed information and communicated in a timely manner regarding the repairs needed on my Ford Edge. More

by BVANGYSEGHEM
Recommend Dealer
Yes
Employees Worked With
Steve Staub
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2020 -

Hawk Ford of St. Charles responded

Hello, we're pleased to hear everything was completed to your satisfaction! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road! Safe travels!

October 29, 2020

Always great friendly service at reasonable prices. Timely in their work and honest about work that may or may not be needed to be done. More

by KMAC195623
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Hertel
Nov 05, 2020 -

Hawk Ford of St. Charles responded

Hello, thank you for taking the time out of your day to tell us about your experience. Thank you again for choosing Hawk Ford of St. Charles, and we hope to see you again soon! Safe travels!

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