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Hawk Ford of St. Charles

St. Charles, IL

4.7
2,788 Reviews
As a premier Illinois Ford dealer, we have a huge selection of new and used vehicles from which to choose. We offer Ford service & parts, an online inventory, and outstanding financing options, making Hawk Ford a preferred dealer serving St. Charles, Chicago, Geneva, West Chicago, Carol Stream, Batavia, Elburn, South Elgin, North Aurora, Bartlett, Naperville, Downers Grove, Barrington, Hoffman Estates, Schaumburg, Oswego, East Dundee, DeKalb & Plainfield area Ford buyers. Ready to set up a test drive? Visit our Chicago area Ford dealership in St. Charles, IL today!
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2525 E Main St

St. Charles, IL

60174

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Showing 2,788 reviews

November 20, 2020

Steve and Steve, the two service writers took great care of my vehicle.I highly recommend them for any and all of your auto sevice needs More

by bperri1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Staub
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Kershaw
Nov 25, 2020 -

Hawk Ford of St. Charles responded

We appreciate your recommendation of our dealership! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

November 19, 2020

Great dealership. Great staff. Very friendly. Will buy from again. They are always welcoming. Kirk was my salesman and he did a great job. Thank you! More

by AJACOBS027
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kirk Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Munson
Nov 23, 2020 -

Hawk Ford of St. Charles responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Thanks again for your business! Take care!

November 19, 2020

This is the third auto we have purchased from hawk this year.Eric is a great representative for your company. He is knowledgeable and highly motivated and eager to help you with any questions you may have. More

by BULDOG1993
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Sakumoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Kreatsoulas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Munson
Nov 23, 2020 -

Hawk Ford of St. Charles responded

Hello, thank you for your wonderful response to the quality of service our Staff provides! We hope to be of service to you again! Take care!

November 19, 2020

Hawk Ford St Charles is Best sales and service in the Chicagoland. I advised tgem what I can do and they got it done they didn’t try to get me to do something out of my range. They listen and took care More

by KC42168
Recommend Dealer
Yes
Employees Worked With
Gus Babalis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Kreatsoulas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Munson
Nov 23, 2020 -

Hawk Ford of St. Charles responded

Hello, thank you for leaving such a great review and high star rating. As one of our valued guests, we want to sincerely thank you for your business and we hope to see you here again down the road! Safe travels!

November 19, 2020

We are so impressed and satisfied with how our dealer Jim Pascente worked with us to get the SUV we wanted. He wasn't pushy and always was very pleasant and professional. I would buy again here and tell my f More

by COLLBEEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Pascente , Andrew Munson
Nov 23, 2020 -

Hawk Ford of St. Charles responded

Hello, thank you for your wonderful response to the quality of service our Staff provides! We're happy you found our staff to be so supportive during your experience here at Hawk Ford of St. Charles. We hope to be of service to you again! Take care!

November 18, 2020

After corresponding with the dealership via text, we were able to come up with a deal. When I arrived, the vehicle I selected was out in front and waiting for me. The sales, service and finance manager wer More

by CARRIE.SAVIGNAC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Kreatsoulas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joshua Phillips, Andrew Munson
Nov 19, 2020 -

Hawk Ford of St. Charles responded

Carrie, your comments keep us motivated and working hard for all our guests! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

November 18, 2020

Stopped in for an oil change and they had me out in about half an hour. Great service and fair prices. I always go to the dealership because I know they use the best oil and have the best trained technicia More

by PMORRIS692
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Staub
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patrick Hertel, Zack Innocanti
Nov 23, 2020 -

Hawk Ford of St. Charles responded

Hello, we're so pleased to hear that everything was completed so quickly and to your satisfaction! We hope to be of service to you again! Take care!

November 18, 2020

Steve Kershaw was helpful and attentive as always. Great job by all. The car was in with a problem and fixed within half a day. More

by DENBROWN2000
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Steve Kershaw
Nov 23, 2020 -

Hawk Ford of St. Charles responded

Hello, we are happy we could make your experience a positive one! Please let us know if there is ever anything else we can do for you! Safe travels!

November 18, 2020

I came in for an oil change and basic look-over. As I am a short person, I was delighted that when I got back into my car that the mirrors and seat placement were in the same positions as when came I came. More

by JBLASUR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don't recall seeing the person's name.
Nov 19, 2020 -

Hawk Ford of St. Charles responded

Your comments keep us motivated and working hard for all our guests! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

November 17, 2020

Another productive visit, follow up to an open item. Resolved. Thx Steve S. I can always trust that you will treat my wife well and with respect. I know as a 'car-guy' I'm probably at the top of th More

by USAFSPVET
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Staub
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2020 -

Hawk Ford of St. Charles responded

Your comments keep us motivated and working hard for all our guests! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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