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Hawk Ford of St. Charles
St. Charles, IL
2,786 Reviews
As a premier Illinois Ford dealer, we have a huge selection of new and used vehicles from which to choose.
We offer Ford service & parts, an online inventory, and outstanding financing options, making Hawk Ford a preferred dealer serving St. Charles, Chicago, Geneva, West Chicago, Carol Stream, Batavia, Elburn, South Elgin, North Aurora, Bartlett, Naperville, Downers Grove, Barrington, Hoffman Estates, Schaumburg, Oswego, East Dundee, DeKalb & Plainfield area Ford buyers.
Ready to set up a test drive? Visit our Chicago area Ford dealership in St. Charles, IL today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,786 reviews
November 08, 2020
The way car buying should be! Very satisfied , strongly recommend hawk ford. They are very freindly staff , and will help you in any way they can. recommend hawk ford. They are very freindly staff , and will help you in any way they can. More
by ATLAS_CARLOS1
Verified CustomerEmployees Worked With
Nikko, Andrew Munson
November 07, 2020
Have purchased cars here for 40 years. Great service. Thanks to all the great technicians. Steve Staub is the best. My cars are running great. Thanks to all the great technicians. Steve Staub is the best. My cars are running great. More
by RSILKAITIS
November 06, 2020
Very honest and upfront. Very quick process. No haggling all day long. Very satisfied in my purchase. Jim Pascente was great and answered all of my questions all day long. Very satisfied in my purchase. Jim Pascente was great and answered all of my questions More
by JESPO4198
Employees Worked With
Jim Pascente, Paul Kalamaris, Andrew Munson
November 05, 2020
I have had multiple trips for service recently. The two I have had multiple trips for service recently. The two service advisors have been great! Also the most recent visit the tech went above and beyond I have had multiple trips for service recently. The two service advisors have been great! Also the most recent visit the tech went above and beyond with a meticulous sense of quality workmanship. He was professional and didnt mind me looking over his shoulder occassionally. To date, the warranty has more than paid for itself. Best dealings with a dealership I have had. More
by rrcktrog
November 05, 2020
Nice, friendly and courteous people. The wait time was fairly short. Everything was explained in detail regarding the work order on my truck. Good place. fairly short. Everything was explained in detail regarding the work order on my truck. Good place. More
by P.RADZUN
Employees Worked With
November 05, 2020
I went in looking for a new Edge. When it was out of my budget, Kirk and Gus thought of a used Edge that would fit my needs. Their customer service and not pushy car salesman-like attitude was very relievi budget, Kirk and Gus thought of a used Edge that would fit my needs. Their customer service and not pushy car salesman-like attitude was very relieving to me. Thank you both! More
by ALI.MOSTARDO
Employees Worked With
November 04, 2020
Dealership had a huge inventory so I was able to see the vehicle I wanted one and walk through the door without an appointment. Great staff vehicle I wanted one and walk through the door without an appointment. Great staff More
by JOSHUAM678
November 04, 2020
Courteous and quick. Was able to do an open recall inspection during a routine oil change, serviced 2 of my vehicles at the same time within 40 minutes. Didn’t like that an employee barked at my daug inspection during a routine oil change, serviced 2 of my vehicles at the same time within 40 minutes. Didn’t like that an employee barked at my daughter to move her running vehicle that she was sitting in behind my truck as I went inside to get someone to open the garage doors for us. More
by MARINUCCI7
Employees Worked With
November 04, 2020
Very easy and fast buying process. Highly recommend Hawk Ford. Very honest and go above and beyond to help you make a purchase! Chris and Tim were both awesome! Ford. Very honest and go above and beyond to help you make a purchase! Chris and Tim were both awesome! More
by Justin P
November 04, 2020
Kirk was able to help me find the perfect car for all seasons and I really appreciate it. Especially since I was very indecisive on what I wanted seasons and I really appreciate it. Especially since I was very indecisive on what I wanted More
by ADAMSHEATHER55
