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Hawk Ford of St. Charles

St. Charles, IL

4.7
2,786 Reviews
As a premier Illinois Ford dealer, we have a huge selection of new and used vehicles from which to choose. We offer Ford service & parts, an online inventory, and outstanding financing options, making Hawk Ford a preferred dealer serving St. Charles, Chicago, Geneva, West Chicago, Carol Stream, Batavia, Elburn, South Elgin, North Aurora, Bartlett, Naperville, Downers Grove, Barrington, Hoffman Estates, Schaumburg, Oswego, East Dundee, DeKalb & Plainfield area Ford buyers. Ready to set up a test drive? Visit our Chicago area Ford dealership in St. Charles, IL today!
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2525 E Main St

St. Charles, IL

60174

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Showing 2,786 reviews

November 04, 2020

I just went in to get some new tires. Everything went great. I was able to schedule an appointment and they were on time. Friendly, quick service! More

by kpeters816
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Staub
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2020 -

Hawk Ford of St. Charles responded

We're happy to hear that you had a great service experience with us. We truly appreciate your business and hope we can continue to be of service to you in the future. Take care!

November 04, 2020

In efforts to get more returns on your reviews it might be a really good idea not to limit me to 25 words and then maybe I wouldn’t have to take more time than I normally would to spend time doing your sur More

by Universalv
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Staub
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2020 -

Hawk Ford of St. Charles responded

We're glad to hear that you had an overall positive experience with us. If you'd like to discuss your concern with us further, please do not hesitate to give us a call or stop by. Your satisfaction is of the utmost importance to us, and we're always happy to help. Take care!

November 03, 2020

Buying process was quick and easy, Angel was a tremendous help! Listened to our needs and pulled great cars to test drive and ultimately ended up purchasing. More

by JENNIFERMAY923
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angel Aguilar
Nov 05, 2020 -

Hawk Ford of St. Charles responded

Hello Jennifer, we're glad to hear Angel was such a big help during your buying experience. Please don't hesitate to reach out to us if you ever need anything else. Congratulations on your new car!

October 30, 2020

Scott Staub in the Service Department was great. Provided me with detailed information and communicated in a timely manner regarding the repairs needed on my Ford Edge. More

by BVANGYSEGHEM
Recommend Dealer
Yes
Employees Worked With
Steve Staub
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2020 -

Hawk Ford of St. Charles responded

Hello, we're pleased to hear everything was completed to your satisfaction! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road! Safe travels!

October 29, 2020

Quick, Friendly and Accurate Service - Thanks!I Quick, Friendly and Accurate Service - Thanks! I appreciate the response time in getting me in on a walk-in basis. While it was just having a new ke More

by MNELSON7408
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Staub
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2020 -

Hawk Ford of St. Charles responded

We are happy we could make your experience a positive one! We hope to be of service to you again! Take care!

October 29, 2020

Always great friendly service at reasonable prices. Timely in their work and honest about work that may or may not be needed to be done. More

by KMAC195623
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Hertel
Nov 05, 2020 -

Hawk Ford of St. Charles responded

Hello, thank you for taking the time out of your day to tell us about your experience. Thank you again for choosing Hawk Ford of St. Charles, and we hope to see you again soon! Safe travels!

October 28, 2020

Great experience! All personnel were very attentive and knowledgeable. Very fair treatment. Everything I’d expect from a respectable place if business. I would definitely recommend this dealership. More

by KOLLINPEARSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Sakumoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Kreatsoulas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kayla
Nov 05, 2020 -

Hawk Ford of St. Charles responded

Hello, we're pleased to hear everything was completed to your satisfaction! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

October 28, 2020

Dealership staff was great. Really took care of us. Chris and Kirk are the bomb!!!!! The finance guy, Andy, was also great. He explained everything about the paperwork and warranty. Thank you Haw More

by JDCHROBAK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kirk Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Krueger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Munson
Nov 05, 2020 -

Hawk Ford of St. Charles responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We hope to be of service to you again! Take care!

October 28, 2020

Steve accepted my car , got back to me promptly. Fixed my car to my satisfaction. And in a timely manner. I was very happy to get my car back. And he let me know the next action to take to keep my car runnin More

by PTOSO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Staub
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2020 -

Hawk Ford of St. Charles responded

We are happy we could make your experience a positive one! At Hawk Ford of St. Charles, we value our customers and we look forward to seeing you on your next visit. Take care!

October 27, 2020

I trust Hawk Ford and their team. Based on my past experience with Hawk Ford I feel comfortable with their work and recommendations. Excellent and timely service. More

by LAUALI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Staub
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2020 -

Hawk Ford of St. Charles responded

Lauali, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Thank you so much for choosing Hawk Ford of St. Charles as your first choice for service! Safe travels!

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