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Hawk Ford of St. Charles
St. Charles, IL
2,761 Reviews
As a premier Illinois Ford dealer, we have a huge selection of new and used vehicles from which to choose.
We offer Ford service & parts, an online inventory, and outstanding financing options, making Hawk Ford a preferred dealer serving St. Charles, Chicago, Geneva, West Chicago, Carol Stream, Batavia, Elburn, South Elgin, North Aurora, Bartlett, Naperville, Downers Grove, Barrington, Hoffman Estates, Schaumburg, Oswego, East Dundee, DeKalb & Plainfield area Ford buyers.
Ready to set up a test drive? Visit our Chicago area Ford dealership in St. Charles, IL today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,761 reviews
September 18, 2020
5th vehicle purchased from Bill Wackerlin and each experience with Bill driving the boat on sales knowledge of the vehicles purchased and navigating the new car sales process has been excellent. experience with Bill driving the boat on sales knowledge of the vehicles purchased and navigating the new car sales process has been excellent. More
by CRAIG70
Verified CustomerEmployees Worked With
September 17, 2020
The sales rep Ken was always there to answer any questions I had. He always returned my phone calls with excellent response time. He really cares about customers and will reach out to him when rea questions I had. He always returned my phone calls with excellent response time. He really cares about customers and will reach out to him when ready for another vehicle. I will recommend Kevin to friends and family. More
by JOHNMASBAUM
Employees Worked With
Scott Cheperka, Ken Bailey
September 17, 2020
There was wonderful customer service and the employees were easy to work with. They were helpful and it was an overall great experience. I would recommend them. were easy to work with. They were helpful and it was an overall great experience. I would recommend them. More
by IZZOEMILY
Employees Worked With
Other Employees :
Patrick Hertel, Zack Innocanti, Scott Cheperka, Steve Kershaw
September 16, 2020
Ol School Service....This was my third visit to Hawk Ford commercial service... I couldn’t be more pleased.. Scott Cheperka is professional, courteous, and knowledgeable ...the work was done in a tim Ford commercial service... I couldn’t be more pleased.. Scott Cheperka is professional, courteous, and knowledgeable ...the work was done in a timely manner... More
by Papachecy
Employees Worked With
Scott Cheperka
September 16, 2020
Not an unpleasant experience. Not sure why it takes so long to buy a truck. Also was not happy with difficulty to pay for a new vehicle. Almost made me reconsider buying from this dealer long to buy a truck. Also was not happy with difficulty to pay for a new vehicle. Almost made me reconsider buying from this dealer More
by Morpheuswgc
September 14, 2020
Sam is the best, gives you information I can trust. As always work done quickly with the professionalism I expect. Will continue having Zimmerman FORD (HAWK)do all my work always work done quickly with the professionalism I expect. Will continue having Zimmerman FORD (HAWK)do all my work More
by GOLDENS3
September 14, 2020
I enjoy coming to the Ford Dealership because of how personable and friendly the service department is (specifically both Steves because of my interaction with them). I know that they are reliable and personable and friendly the service department is (specifically both Steves because of my interaction with them). I know that they are reliable and will give me the best service. I trust them with my car and know they are being 100% honest. More
by KMURROWPRICE
September 14, 2020
Both Steve’s follow up excellent service There is no waiting when your vehicle is dropped off no waiting when your vehicle is picked up purchased both vehicles at your dealership in February nothing but waiting when your vehicle is dropped off no waiting when your vehicle is picked up purchased both vehicles at your dealership in February nothing but compliments More
by FJKRECICKI
September 11, 2020
Steve is great! He’s timely, informative and helpful!. I usually need a loaner vehicle & he usually does accommodate while working around my unpredictable schedule. Thank You 😊 usually need a loaner vehicle & he usually does accommodate while working around my unpredictable schedule. Thank You 😊 More
by LIBBYHOCKER31
Employees Worked With
September 10, 2020
Great customer service! The team got the vehicle in and out in a timely manner. The ride to and from was appreciated. Great job! The vehicle was repaired and is safe out in a timely manner. The ride to and from was appreciated. Great job! The vehicle was repaired and is safe More
by Jennifersav
Employees Worked With
Patrick Hertel, Zack Innocanti
