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Hawk Ford of St. Charles

St. Charles, IL

4.7
2,761 Reviews
As a premier Illinois Ford dealer, we have a huge selection of new and used vehicles from which to choose. We offer Ford service & parts, an online inventory, and outstanding financing options, making Hawk Ford a preferred dealer serving St. Charles, Chicago, Geneva, West Chicago, Carol Stream, Batavia, Elburn, South Elgin, North Aurora, Bartlett, Naperville, Downers Grove, Barrington, Hoffman Estates, Schaumburg, Oswego, East Dundee, DeKalb & Plainfield area Ford buyers. Ready to set up a test drive? Visit our Chicago area Ford dealership in St. Charles, IL today!
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2525 E Main St

St. Charles, IL

60174

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Showing 2,761 reviews

September 10, 2020

Took the vehicle quickly and all the necessary information to address the scheduled maintenance. I waited for the truck and the whole process was quick and efficient. More

by DENNISV45
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Department
September 09, 2020

Every time I go there I have to remind them the details of my vehicle, and it’s always a different price and I order the works every time. they always forget the def and to check the fluids. More

by GERALDCULP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Not sure
September 08, 2020

To whom it may concern My name is Maria Mercado we To whom it may concern My name is Maria Mercado we purchased a vehicle from Nisan. Ben the sale person did a great job to hep us to got a great Ca More

by MARIA.MERCADO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ben
September 08, 2020

They did a great job fixing my moonroof It took longer than expected but very happy with the work. My extended warranty came it handy. More

by jgriff1281
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Steve Staub
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 04, 2020

Well done, my truck was clean and well performed maintenance. Fast service on the quick lane, and the quality of the work was high. I appreciate the care given to my vehicle. More

by LMIHALIK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zack Innocanti
September 04, 2020

It was a very pleasant experience. Bob my Salesman was awesome as was Andrew the Manager. The finance process was extremely quick and easy. Overall a great experience!!! More

by MSMARQUIS1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Kreatsoulas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Perri, Andrew Munson
September 04, 2020

Friendly, patient, and knowledgeable. Hands down the best dealer around. They took the time to put my wife and I in a brand new car when other dealers wouldn't even try. More

by Blackhawk15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Kreatsoulas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Pacente, Andrew Munson
September 03, 2020

Bob Perri made everything go smooth and easy. Bob set expectations and lived up to his word. He followed up immediately after the purchase as well. More

by KRC381
Recommend Dealer
Yes
Employees Worked With
Andrew Kreatsoulas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Perri, Andrew Munson
Sep 06, 2020 -

Hawk Ford of St. Charles responded

It is great to hear Bob took such great care of you! Thank you for taking the time to notice those efforts and for leaving such an awesome review! Please let us know if there is ever anything else we can do for you. Safe travels!

September 03, 2020

I chose to buy my new truck at Hawk Ford. I worked with salesman Bill Wackerlin. He was very helpful, not pushy, and was able to get me in the truck I wanted at a price I was comfortable with. What more ca More

by CHRIS L.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Wackerlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Kreatsoulas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Munson
Sep 06, 2020 -

Hawk Ford of St. Charles responded

Chris, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Thank you for being one of our valued guests and if there is anything else we can do to assist you, please let us know! Take care!

September 03, 2020

great great great great great great great great great great great great great great great great great great great great great great great great great More

by BAK6040
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
great great
Sep 06, 2020 -

Hawk Ford of St. Charles responded

Thank you for leaving such a great review and high star rating! We hope to be of service to you again! Take care!

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